HT4972 I can't get my ipad to update. It keeps telling me there was an error and internet timed out.

I can't get my ipad to update. It keeps telling me there was an error and internet timed out.

Try disabling your firewall and your anti virus software until the update downloads and installs on the iPad.

Similar Messages

  • I can't get my itunes to update it keeps giving me a run time error but every time it tells me to uninstall and reinstall I keep getting the same error.

    I keep trying to update itunes but it gives me a run time error and tells me to uninstall and then reinstall. It is driving me crazy. Any suggestions?

    Hi, I had this problem too and Barton (bless you) has said
    1. go to C:\ programe files(x86) itunes & c:programesfiles/itunes. look for all .dll iles
    2. QT movie.DLL ( I didn't have this file) and all .dll files. and move to the desk top.
    I did any file that had a .dll after it.
    3. reboot your computer.
    4. Uninstall Itunes and anything that is related with Apple. eg Quicktime,Bonjour. what ever says Apple is the publisher.
    5. Reboot computer
    6. go to Itunes and down load again.
    This fixed my computer and it took me 3 days until a remote assistant guys that I used for another problem told me to go on community Itunes.
    I tried a few of the suggestions but had trouble following but this is pretty simple even for me.
    Good luck

  • HT4623 I can not get my Ipad to update the latest software rendering my Ipad useless. It keeps saying software update unavailable.

    I can not get my IPAD to update the latest software the update says it is unavailable at this time try later I have been trying for 5 hours  any suggestions as this renders my IPAD useless

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    You can no longer update to iOS 6.x, or down grade the iOS.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
    How to Upgrade to iOS 7
    The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
    There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
    To upgrade using Wi-Fi:
    Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
    Go into the iPad's Settings.
    Locate and tap "General" from the menu on the left.
    The second option from the top is "Software Update". Tap this to move into the update settings.
    Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
    Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
    To upgrade using iTunes:
    First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
    You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
    Now you are ready to begin the process:
    If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
    Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
    After canceling the dialog box, iTunes should automatically sync with your iPad.
    If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
    After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
    From the iPad screen, click on the Update button.
    After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
    After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
     Cheers, Tom

  • Can i get help with 2 songs that i downloaded on my itunes? it didnt download, said there was an error and then is stuck at PURCHASED.

    can i get help with 2 songs that i downloaded on my itunes? it didnt download, said there was an error and then is stuck at PURCHASED.

    I'd report the problem to the iTunes Store. 
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not downloading properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • Hey, I am getting an error in updating with 'Adobe Application Manager' "There was an error downloading this update. Please quit and try again later."

    Hey, I am getting an error in updating with 'Adobe Application Manager' "There was an error downloading this update. Please quit and try again later." Anyone able to help? Tried restarting etc. No avail.
    I am running Adobe CS5 on my new laptop. Any help would be great.

    @them,
    I'm just a user like you who volunteers my time here. Your technical question requires the response from a support engineer.
    I do sincerely think you'll get a better response by asking in the Downloading, Installing, Setup forum which I referenced in post #3. They have support engineers who monitor that forum for these kind of issues. This forum can only deal with general issues. Sorry.

  • I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?

    I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?

    Hold the Option key down and restart. Select one of the drives that comes up and hit the Return key.

  • While I was updating my ipod touch there was an error and it said my ipod needed to be restored so I did that but I seemed to have lost all the photos I had on my ipod.  Is there anyway to get them back?

    While I was updating my ipod touch there was an error and it said I needed to restore my ipod.  I restored it from backup but I seem to have lost all my pictures that I had stored on there.  Is there any way to get them back?

    - Try restoring from a backup that include the photos. See the restore topic of:
    iOS: How to back up
    - If you use PhotoStream you should be able to get the last 30 days worth from your PhotoStream. See:
    iOS: Importing personal photos and videos from iOS devices to your computer

  • Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore.  Now I have a black screen with the Apple logo and the circle lines.  None of the buttons respond. Help, please!!

    Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore.  Now I have a black screen with the Apple logo and the circle lines.  None of the buttons respond. Help, please!!

    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.

  • HT201269 When restoring my backup from my old iphone via my computer to my new iphone, it gets all the way through the restore and then at the end it says there was an error and doesn't restore. Doesn't say what error.

    When restoring my backup from my old iphone via my computer to my new iphone, it gets all the way through the restore and then at the end it says there was an error and doesn't restore. Doesn't say what error.

    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download
    Also... See Here  >  Configure security software

  • I tried updating to the IOS6, there was an error, and now my phone is in recovery mode and i need to restore to factory settings.  Is there anything I can do?

    I tried updating to the IOS6, there was an error, and now my phone is in recovery mode and i need to restore to factory settings.  Is there anything I can do?

    You have to restore your iPhone. Same thing happened to me and many others. Sorry man.

  • HT201210 I was updating my iPhone 3GS, left it overnight and woke up to find that there was an error and my IPhone could not be restored. What can I do to make my phone work again? Have I lost all the data?

    I was updating my iPhone 3GS, left it overnight and woke up to find that there was an error and my IPhone could not be restored. What can I do to make my phone work again? Have I lost all the data?

    If your phone is in recovery mode, all data are gone.  Connect the phone to iTunes on your computer and restore.

  • I can't get my ipad to update?

    Can anyone help me get my ipad to update my apps...it's sakes for my id then after I put it in...it starts all over,and keeps just doing that.

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I tried downloading the iOS8 to my iPod 5th generation and when it finished downloading it shut down completely and it said there was an error and no the iPod is in recovery mode. What can I do to restore it and update it? Please, I need help.

    Hello,
    I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
    I really need help.

    What happens when you connect to computer and restore via iTunes?
    Without knowing that:
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT201412 my ipad got the new update and now it's not responding to anything.  It keeps telling me to plug into itunes but when I do, it's saying there was an error and it

    I can't turn my Ipad 2 on,  It got the new update yesterday and has not turned on since.  Please help

    Have you tried restarting, resettng, and restoring as explained in the TS3281 article you attached?

  • How can I get my iPad to Sync Automatically when I plug it in. The Option is greyed out.

    My iPad came set to Sync Automatically. At some point I unclicked this Option. Now I would like to reset that option to AutoSync again. The option in iTunes is greyed out and I can not figure out how to get it to come back.

    On the computer's itunes, go to:
    Edit > Preferences > Devices > Deselect Prevent iPods, iPhones and iPads from syncing automatically.
    This should help.....

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