HT4972 i did an update on my ipod touch and after it had switched itself off it came back on again with just the itunes icon in the middle of the screen and an arrow pointing at the itunes icon and coming from a usb lead, it will not do anything at all no

can anyone help me please, my ipod had an update so i clicked install it did all the usual stuff but when it came back on ther was the itunes icon and an arrow pointing to it coming from a usb lead the ipod is frozen it wont do a thing iv tried turning it off an on aqn resetting it but its still the same can anyone tell me what to do? at the min iv got it plugged into my laptop via a usb

The screen is telling you to connect the iPod to your computer and restore via iTunes.
iTunes: Backing up, updating, and restoring iOS software

Similar Messages

  • HT1459 I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything now.  thanks itunes; it was working fine until i did the update you said i needed.  what do i do now??????

    I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything now.  thanks itunes; it was working fine until i did the update you said i needed.  what do i do now??????

    No one here said anything about an update or your device needing it.
    FYI, you are not addressing Apple here, we are all users like yourself.
    If the device is in recovery mode, the only option is to restore it.  All data on the device is gone.  This should not be an issue if the device has been used as designed and regularly synced/backed up.

  • Hi i did an update on my iPod touch i took it uot i played on it for a few minutes i then licked the screen and i wanted to unlick it but it just flashed and now it wont turn on

    i am terribly confused i did an update on my ipod touch i took it out of my usb port i played on it 4 a bit i locked the screen and i wanted to unlock it when it flashed and now it wont turn on !!

    - See if resetting the iod helps.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next, connect the iPod to its syncing computer and if iTunes sees the iPod restore the iPo via iTunes.
    - If iTynes does not see the iPod, place the iPOd in recovery mode and then try restoring the iPOd.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • Hello, well im having some problems with my ipod 4th gen it will not turn on and when i plug it in to itunes it will not come up saying i need to restore. when i try that it will not compleet. the ipod will not do anything at all... please help me

    Hello, well im having some problems with my ipod 4th gen it will not turn on and when i plug it in to itunes it will not come up saying i need to restore. when i try that it will not complet. the ipod will not do anything at all... please help me i havent got  extra money to spend..

    Just what happens when the restore does not complete?
    Error message?
    Does it freeze? Is so what is listed in the status bar of iTunes?

  • Hi, I just bought the new i phone 5. I have plugged it into my computer a few times to run the back up and it has previously worked fine. When i try to connect it into the computer it is not recognised and will not do anything at all??

    few times to run the back up and it has previously worked fine. When i try to connect it into the computer it is not recognised and will not do anything at all??

    By calling iPod tech support while you are under warranty.  You also have 14 days to return it w/no questions asked for a replacement or your $$$ back. 

  • Hi just done some up dates on my i phone three it got half way through sync with my phone then the phone turned of and came back on again with the i tune picture and the end of the usb cable. but my phone is plugged into my computer can anyone helphi just

    hi just done some up dates on my i phone three it got half way through sync with my phone then the phone turned of and came back on again with the i tune picture and the end of the usb cable. but my phone is plugged into my computer can anyone help

    Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message.  http://support.apple.com/kb/HT1808
    Then you can restore your phone:  http://support.apple.com/kb/HT1414

  • Did OS update ruin my iPod Touch?

    Since updating the OS on his iPodTouch last night, the iPod is no longer recognized by any computer and only shows the screen showing it needs to be plugged into iTunes. I did that but iTunes and my PC never recognized that the iPod was plugged in. Did the update ruin my iPod???? Does Apple repair/replace in these instances?

    Hello,
    I`m sorry to hear that your Ipod has been wrecked and needs to be plugged into Itunes. I will try my best to help with your problem!
    Try the following things:
    -Hold down the Sleep/Wake and Home buttons for at least 10 sec. or until Apple Logo appears
    -Did you try connecting it to a different computer? Maybe the computer doesnt recognize it, but maybe another computer might?
    -Restart the computer. Sometimes this happens to me, it says plug it into Itunes, and then I do, but it pops up an error message. I just restart the computer, then it works again.
    Hope that helps!
    If the above things do not work, can you please respond back ASAP as I will try to find another solution.
    Thanks,
    Pizza98704
    P.S. I updated my Ipod Touch, 4th generation to IOS 6.0.1 on Wednesday January 30th,2013.
    No problems have happened yet, since the update.

  • HT4972 how do you update an old ipod touch - io 2.2 version

    How do you update and old ipod touch?.  It currently is operating with version 2.2.1 and can not connect to the internet.

    You have either 1G or 2G iPod
    Identifying iPod models
    Connect the iPod to your computer and update via iTunes as far as your iPod model allows
    iOS: How to update your iPhone, iPad, or iPod touch
    A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)       
    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
    A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later. With OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1

  • My iPhone will not get past the connect to iTunes screen. I tried downloading iOS 8.0.2 and it downloaded but then cancelled because of an error. My iPhone will not do anything at all.

    So my iPhone 5s will not let me get past the connect to iTunes page.
    Thursday night I went to go download iOS 8.0.2 and it said I needed to connect to iTunes. So I plugged my cord into my laptop and it opened up iTunes and proceeded to tell me that I needed to update and restore. So I clicked it and it began updating. After over a day, and many different attempts, it finally downloaded all the way through and then said it was processing the item. After this, there was a said error and I had to restart the update. I haven't been able to use my phone at all and it will not let me get past the connect to iTunes page. Please help.

    I was able to restore my phone!!!
    I called Apple and they said there was nothing more I could do. I called my carrier Verizon and was able to get my computer to recognize my device after trying this-
    Solution:
    After trying EVERYTHING this is the ONLY thing that worked-
    I took the USB connector cable out of the USB port it was in, and tried another one on the otherside of my laptop and iTunes was able to discover my phone in recovery mode. My phone was reset and everything is fine ( thank gosh for backup copies!)

  • I cant download a new tv episode because itunes says the disk is full that it is being stored on....however when I deleted many shows from my library it still will not download.....I went to my desktop and tried to empty my recycle bin and the empty recyc

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    Therefore, t there any way to just completely delete all the old backup data out of my Time Capsule from my prior Mac Laptop?
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    Click the Disks tab below the icons
    Click Erase
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    Now you can backup your MacBook Pro. If you connect an Ethernet cable from the MBP to one of the LAN <-> ports on the TC, the first backup will go 3-5 times faster than wireless.
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  • HT4972 WHY CANT I UPDATE MY APPLE IPOD TOUCH 4

    I HAVE AN APPLE MB531LL WHEN I OPEN MY ACCOUNT IT IS SHOWING THAT I MUST  REVIEW MY ACCOUNT IN ITUNES STORE THEN I CLICKED REVIEW IT IS SHOWING  THAT I MUST TURN ON COOKIES I TURNED ON COOKIES BUT IT IS SHOWING JUST  LIKE THE FIRST TIME PLEASE HELP

    Please stop shouting.
    All caps indicates shouting, is considered rude, and is difficult to read.
    Many will not read such posts.
    You will likely get more response if you turn off your caps lock.

  • Error message  - and iTunes will not play anything at all

    After scouring forums for similar issues, I have tried a complete uninstall and reinstall of iTunes with MacAfee firewall disabled. Nada. iTunes starts with an error message saying 'Configuration error, audio and video files may not play back correctly' (or similar). Library comes up and I can see my recent purchases, but nothing will play. Frustrating to say the least.
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    Try the white-screen topic of:
    iPod touch: Hardware troubleshooting
    An appointment at the Genius Bar of an Apple store may be in order.

  • HT4623 update new version of OS 7 to iphone , now it is stuck in connect to itunes error and will not do anything at all . no phone any more!

    Updated to new version of OS 7 on my iphone , now it is stuck in connect to itunes and I will go not complete download. Now I have no phone

    Hello stuckonyou,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Best of luck,
    Mario

  • HT1414 my i pad says connect to i tunes and will not do anything at all.downloaded latest i tunes to lap top but it does not recognise the i pad.help

    my i pad is not working it just says connect to i tunes.tryed connecting it to i tunes via lap top but the i pad is not recognised

    This is probably your best shot now. Just click on the heading and it will take you to the kb article,
    iPad: Unable to update or restore
    support.apple.com/kb/ht4097
    Sep 5, 2012 – Learn what to do if you're unable to update or restore your iPad.

  • I tried to to the ios update to my 4S phone. itunes says there was an unexpected error. now my phone is hung on a screen which show a usb cable and an arrow pointing to the itunes icon. i cannot reset the phone, everytime it appears to reboot it comes bac

    I tried to update my 4s to the latest ios6. itunes came back and said there was an unexpected error. the screen on the phone is hung showing a usb cable and an arrow pointing to the itunes icon. itunes does not see the phone as being plugged into my computer. I restarted itunes, no difference. I can't seem to reset the phone. It comes up with the apple icon and then goes back to the usb plug screen. I'm totally hosed right now!!!

    Error 1604:
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    From Apple Support page >
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

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