HT4972 I'm trying to update my iphone 3G to ios5 - however in Itunes when I 'check for updates' it is advising me that I have the latest version (4.2.1). Hence I can't update and now I can't run a few of the apps I previously used. Help!

Following a backup and restore of my iphone 3g I have lost the use of a number of apps - this seems to be as they need ios5 or later to support them and I only have 4.2.1
When I check for updates via itunes I am advised that I have the latest version - but clearly I don't.
Any help gratefully received on how I can upgrade to ios5
Yally

Sadly, the iPhone 3G can not be upgraded beyond iOS 4.2.1.

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Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

TS1702 I have three apps that I tried to update and now they are stuck in waiting how do I fix this

I have three apps that I tried to update and now they are frozen any ideas on how I can fix this

You can try any or all of these suggestions that have worked for others in the past .... But ... YMMV.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
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Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
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I want to update my software, in order to buy Numbers, which requires 10.7. However, when I check for updates I'm told I'm up to date although I see I only have 10.6.8
Help.
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You are upto date for 10.6 = Snow Leopard...
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Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
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Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
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Reboot your computer.
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Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
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iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M.

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Hello Emeraldh,
Sorry to hear about your troubles.
I think I'm reading two questions, but I'm not sure.
Did you want to know how many devices you can have authorized with an Apple ID?
Not had any other probs with it - have the 2 laptops, 2 ipods and 1 ipad registered and was told that was ok as 5 was maximum however one of the laptops has now been gotten rid of but I don't know how to check what is and isn't authorised for use..
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Hello CRG37,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Best of luck,
Mario

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Hello
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
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##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u>
Please report back to say if this helped you!
Thank you.

HT4972 I'm trying to update my iphone 3G to ios5 - however in Itunes when I 'check for updates' it is advising me that I have the latest version (4.2.1). Hence I can't update and now I can't run a few of the apps I previously used. Help!

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