HT4972 I received an error message "An error occurred while backing up this iPad (-5000). Would you like to continue to update this iPad? Continuing will result in the loss of all contents on this iPad". I didn't continue. What do I do now to update to

I received this error message while trying to update my iPad2 to iOS 5. "An error occurred while backing up the iPad (-5000). Would you like to continuet o update this iPad? Continuing will result in the loss of all contents on this iPad." I clicked Cancel. What do I do now???

continue to updatae your phone.

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I am trying to download iOS5 on my iPad and this is the message : an error occurred while backing up this iPad (-37). Would you like to continue to update this iPad? Continuing will result in the loss of all content on this iPad

I am trying to download iOS5 on my iPad and this is the message : "an error occurred while backing up this iPad (-37). Would you like to continue to update this iPad? Continuing will result in the loss of all content on this iPad" Pls advise what is my next step

continue to updatae your phone.

TS3221 I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the p

I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the problem?

Maybe:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
Also see:
iOS: Troubleshooting backup issues in iTunes

I have an iPad (original). I cannot complete the update to iOS 5. It gets to the "backup" stage and then finds an error (-402653081). It asks if I want to continue, with a warning that "continuing will result in the loss of all contents on this iPad."

I have an iPad (original). I cannot complete the update to iOS 5. It gets to the "backup" stage and then finds an error (-402653081). It asks if I want to continue, with a warning that "continuing will result in the loss of all contents on this iPad." What can I do?

Thanks Bob, I don't know why but it all of a sudden worked a few days later. It's a mystery but at least problem solved.

TS1286 I am trying to update my iPhone to 5.1 and a window comes up saying: An error occured while backing up this iPhone (-5000). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this phone. Help!

I am trying to update my iPhone to 5.1 and a window comes up saying: "An error occured while backing up this iPhone (-5000). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this phone." Any help out there? Thanks.

continue to updatae your phone.

While trying to update my iphone I get tne following message: "An error occured while backing up this iPhone (-5000). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this iPhone." Any advice?

I am hoping for some advice on an error message I keep getting-see above. Thanks!

continue to updatae your phone.

Error -50 Continuing will result in the loss of all contents on this iPhone

Trying to update my iphone to iOS 5. I have been getting the error -50 which will allow me to continue but not back up. I had this same error when updating the iPad and don't want to lose everything again...

continue to updatae your phone.

An error occurred while backing up this iPad (-43) iOS5 update

While updating to iOS5 the process stops and error message "An error occurred while backing up this iPad (-43), would you like to continue to update this iPad? Continuing will result in the loss of all contents on this iPad"
If i select no and manualy do a backup and sync it works fine ... so a back up is there. Its the new update/ itunes process that is failing???
Anyone else having this problem?

So you used your own manual back up after updating , and that worked?
Im a bit gun shy to try as i dont want to lose my data

Getting "an error occurred while backing up this iPad (-5000).

I am getting an error when trying to update my wifes gen1 iPad from 4.2.1 to whatever is the latest:
"An error occurred while backing up this iPad (-500).
Would you like to continue to update this iPad?
Continuing will result in the loss of all contents on this iPad."
Any suggestions?

Based on this article, it looks like you've had a communication issue with the iTunes Store (note where the -5000 error appears):
http://support.apple.com/kb/ts1424

"An error occurred while backing up this Iphone (-50)"

Hello all,
I've downloaded IOS4 and am trying to upgrade by 3G, but when I hit the upgrade button, I'm told repeatedly that there's an error backing up the Iphone (-50). I've reset the Iphone, turned off my firewall, rebooted, but I get the same message.
The thing is, I remember several months ago that my syncing was taking an hour every time because of the back ups. (I keep a large amount of data in a third party app.) I came here and learned how to prevent my 3G from backing up every sync, and my syncs have gone really fast since then. The problem is that I've forgotten what I did or how to change the settings. If I right-click "Iphone" under "Devices" in Itunes, I don't get any option to create a backup, nor can I find any "backup" command anywhere in Itunes (latest version).
I can't even figure out where to go (assuming there is a place to go) to check when my Iphone was last backed up. Itunes is giving me the option to go ahead and update without a backup, but I don't want to do that until I at least know when was the last time my Iphone was backed up.
Can anyone tell me (a) where to go to check my backup history, and (b) how to get my phone to back up, assuming that it's not doing so? Thanks!

The same thing happens to me.
I've tried two times to upgrade to iPhone OS 4.0, leaving the phone offline and syncing for 10 hours... the backup proceeds sluggish and about 5% it stops with the message:
"An error occurred while backing up this Iphone (-50)
Would you like to continue to update this iPhone without backup?
CONTINUING WITHOUT BACKUP WILL RESULT IN THE LOSS OF ALL CONTENT"
If I try to Continue another message says:
"The iPhone could not be updated because the firmware file was corrupt. Disconnect and reconnect, then try again."
I've never even tried to hack or jailbreak my iPhone, and everything was normal since I try to upgrade to OS 4.0
This is my equipment:
- iPhone 3G 16GB (14.64 full), sw 3.1.3
- iTunes 9.2 (61) running on Snow Leopard 10.6.2

TS2800 why do I get "an error occurred while backing up this iPod (-5000)"?

I am trying to update my daughter's iPod to the latest OS, and I keep getting "An error occurred while backing up this iPod (-5000). Would you like to continue to update this iPod? Continuing will result in the loss of all contents on this iPod."
Any suggestions to fix?

Try looking at the previous posts on the right of this page with your same error. They are under the heading "More Like This" The ones with the green checkmark are solved.
Message was edited by: lllaass to refer to previous posts.

IOS5 UPGRADE HELP! An error occurred while backing up this iPhone (-50). Would you like to continue to update this iPhone?

I've been trying to upgrade to iOS5 for the past half day. I keep getting:
"An error occurred while backing up this iPhone (-50). Would you like to continue to update this iPhone?
Continuing will result in the loss of all contents on this iPhone."
I think I have been on every forum the Internet has. This means:
-Yes, I have tried restarting my computer
-Yes, I have tried using a different USB port
-Yes, I have tried doing the whole DFU mode thing
-Yes, I have tried freeing up some drive space from both computer & iPhone
-Yes, I have tried removing MobileSync folder from AppData
-Yes, I have tried Airplane mode and Bluetooth Off
-and Yes, I think I have waited long enough....!
Please help.. I'm hopeless. lol.. and no i dont want to lose all content on my iphone
Message was edited by: yazanfromnashville

This is the correct steps to solve this problem:
1. Cancel the update (with the backing up error, of course)
2. Do a manual backup
3. Do a manual restore (your password to unlock your backup file is your AppleID password, not your IPhone keypad password)
4. Now Update your phone. This time the backup should work.
5. After it is updated, it will automatically restore, if you choose to restore not to set up a new phone.
And yes, copy all your photos manually. Your backup probabally won't include photos.
If this still doesn't work, try to stop your anti-virus software.

An error occurred while backing up this iPod (-120)

I have an iPod Touch 2G that I'm trying to upgrade to iOS 4. Every time I try, I get the message:
*An error occurred while backing up this iPod (-120).*
*Would you like to continue to update this iPod without*
backup?
Coninuing without backup will result in the loss of all contents on
this iPod.
Now, I don't want to lose all the contents so how do I fix it so the backup doesn't fail?

Its not any hardware issues
i have 1395GB free on my harddrive and it wont backup or transfer anything from my ipod.
Its more of a software issue
once you attempt atleast once to install iOS4 a bunch of data will be left behind from the install even if it fails. Itunes is very buggy and the iOS4 update is glitchy specially with ipods. I have tries twice and itunes really isnt cooperating with my ipod
its constantly freezing my ipod with that little spinning circle.
So i myself am also waiting for a later release/update of iOS4 and itunes until ill update my ipod
this release isnt stable or safe at the moment, so id recommend you also wait a week or two or until a few days after apple releases their iphone 4 since there will be lots of traffic blocking their servers. I downloaded and saved the 4.0 os update to flashdrive just incase so i wont hve to download it again :]. but yea
id say do a factory restore to 3.0 or 3.1.x or if you had it earlier than 3.0 go to 2.0? Then update to 3.0
rhen update to 4.0 instead of installing 4.0 with apps an stuff cluttering the device install. If you can, email all your photos or whatever you need to yourself, and write down all your songs and apps And bookmarks, then erase eerything and install os4 then reinstall all your apps and music and pictures.
But my final advice would be to just wait it out. When 2.0 and 3.0 were released they messed up many ipods by messing up their wifi and firmware, and later on with the later updates it could not be fixed, so id say first install a good release and not just regular 4.0.0 id say wait atleast until 4.0.1 and a itunes update
this should fix everything, the problem is that they rushe it into production and ddnt test enough apparently.

An error occurred while backing up this iphone

Hi,
trying to update iPhone 3G 16GB to IOS4 (from 3.1.2)
Have succeeded with one, but the second is having trouble.
It comes up with the following message
"an error occurred while backing up this iphone (-402636798). Would you like to continue without backup?
Continuing without backup will result in the loss of all contents on this phone."
Has anyone else come across this?
Any solutions?
Can I just do it anyway and then restore from a previous backup?
thanks
iMac running Tiger and itunes 9.2.

Hi,
just thought I would let you know that I have managed to upgrade to iOS4
the auto upgrade wouldn't work so I did it manually.
Helpful article - http://support.apple.com/kb/HT1414
1) ensure all photos, apps, audio etc are on your computer because these aren't included in the backup
2) ensure i have an up to date back up - right click on the iPhone in the left hand menu in iTunes; and select backup
3) click restore, and follow this process
4) when it has restored it asks if you want to set it up as a new iPhone, or an old one - choose the backup you just made.
4) resync all your media
et Voila!
Job Done.
Good Luck

Error occurred while backing up this iPod (-50)

How's Life?
While trying the ios5 update, I receive the following message:
iTunes
An error occurred while backing up this iPod (-50).
Would you like to continue to update this iPod?
Continuing will result in the loss of all contents on this iPod
Continue Cancel
Thankfully I did my iPod touch first (didn't read the unbolded 'loss of all contents'), because when I hit continue it erased my touch and put ios5 on it.
We can right click both my "new" touch and her ios4 touch, neither have the backup option to start/create a backup.
We can do edit/perferences/devices and there are no backups listed.
Any suggestions?

Am using windows 7
Closed itunes
start/pearl
pasted this command:
"%ProgramFiles%\iTunes\iTunes.exe" /setPrefInt DeviceBackupsDisabled 1
and enter
restarted itunes
and all is well again.
Looks like -50 also means that itunes backup has been disabled

HT4972 I received an error message "An error occurred while backing up this iPad (-5000). Would you like to continue to update this iPad? Continuing will result in the loss of all contents on this iPad". I didn't continue. What do I do now to update to

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