HT4972 My iPhone 4 is using 4.3.3 and I want to update to iSO 6.1.  I can back it up and it starts to download it through iTunes but then I get an error message 0xE8000067.  Tried all the things on the apple support site.  None worked.

My iPhone 4 is using 4.3.3 and I want to update to iSO 6.1.  I can back it up and it starts to download it through iTunes but then I get an error message 0xE8000067.
Tried all the things on the apple support site (checked USB port, deleted the 3 exe files in Task Manager, tried a new cable).  None worked.  Got the same message on my old computer.
Any ideas??

Amazing help from apple support over the phone.  Restoring the computer fixed the problem.

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