HT4972 Why can't I update my first generation iPad to iOS 5?

Or how do I clear the old iOS and download the new iOS 5?
I have sync'd with my PC.  Is there another way to back it up?
Once done, what are the steps to do the update?

What happens when you use the instructions on the page that you posted from ? You have a recent version of iTunes on your computer, and are you getting any error messages when trying to update ?
To update via your computer's iTunes, connect the iPad to it and copy any purchases off the iPad to your computer via File > Devices > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad via the File > Devices > Back Up menu option.
Then start the update by selecting the iPad on the left-hand sidebar (you can enable the left-hand sidebar on iTunes 11 on a PC via control-S), and on the Summary tab on the right-hand side of the iTunes click the Check For Updates button.

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  • Ios updates to first generation iPad ?  Is 5.1.1 the end of the line ??

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