HT4972 Why can't I update my ipad touch to iOS 5?

I can't update my iPad iOS 4.2.1 to iOS 4.3 , iOS 5 or iOS 6 ?!

Hi,
Your iPod touch is probably a 3rd generation or 2nd generation iPod touch. The 2nd and 3rd Gen iPod Touchs have a maximum installable version of iOS 4.2.1. Unfortunately they can't be upgraded past that .
I also have an iPod Touch (2G) that has been stuck at 4.2.1 for a while now and apps are starting to not work on them. Guess its time to upgrade to the new one...
Hope this answers your question.
~Joe

Similar Messages

  • HT4972 why can't i update my ipad 1 to ios 5

    Why can't I update my ipad to ios 5?

    Why can't you?
    If you are running an iOS version lower than 5, you'll need to connect your iPad to a computer running iTunes and update through there.
    http://support.apple.com/kb/HT4623
    Scroll down to section titled: Update Your Device Using iTunes

  • HT4972 Why can't I update my iPad 2 to iOS 5?

    I can't update my iPad 2. Please help.

    If you are using IOS 4, you need to connect to iTune (computer) to update software.
    http://support.apple.com/kb/HT4972

  • Why can't I update my iPad 3G to IOS 5? It is stuck at IOS 4.2.

    Why can't I update my iPad 3G from IOS 4.2 to IOS 5? iTunes says that no upgrades are available for the iPad but it updated my iPhone 4 and iPod Touch to IOS 5.

    No idea. What exactly is it that you see when you connect to iTunes (provide complete text, please).
    But, before doing that, bring both your iPad and your computer/iTunes combination back to a 'clean' configuration; on the iPad do a Reset, on the computer at a minimum log out and in of your user account (in OS X,  or whatever the Windoze equivalent would be) or if you prefer just do a Restart. If any flags are incorrectly set anywhere that should set them back to their proper states and, if that happens, you'll be in business when you connect and will see the update available.

  • HT4972 Why can't I update my iPad from the 5.1 to the ios 6? My apps say I need to update but then wont because i cant update my iPad

    Why can't I update my iPad from the 5.1 to the ios 6? My apps say I need to update but then wont because i cant update my iPad??
    HELP ME WHAT CAN I DO???

    You have an iPad 1. 5.1.1 is the last iOS version for that model.

  • HT4972 Why can't I update my iPad to iOS 5 or later?!

    I can't find the icon software update on my iPad that helps me updating  my iPad (2) to iOS 6 but I have on my iPhone 5

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
     Cheers, Tom

  • Why can't I update my IPad 2 to IOS 5? Itunes always say "The connection has timed out" whenever I tried to update my IPad 2.

    I've already tried my best to update my IPad 2 into IOS 5 since it's lunch into the world. So I open up my Itunes in my PC, connected my IPad 2 with the cable, and clicked "Update". So then I waited for a while till I finish all the steps or whatsoever. Then ITunes's bar showed something like "Downloading software for the IPad" "12 hours remaining" So then I waited and waited and waited, 9 hours are remaining and suddenly a window poped-up saying that my network connection had timed out and i had to try again even when my internet connection is really on the fast lane. I wonder if it's my IPad's problem or ITunes. Please help me to solve this problem.

    Sadly there are some 'bad carriers' out there.  If you have a VERY long download(and iPad OS updates can be 100s of megabytes) and the carrier has  an interruption in service(router reboots, modem disconnects, etc) iTunes will timeout. 
       You might want to try updating later in the evening when usage starts to drop off(kids go to bed, people start watching cable instead of Netflix/Hulu) or early in the morning.
        The other alternative is to update at a friend's place who might have a better carrier or is on a better subnet

  • HT4972 Why can't I update my iPad 2?

    Why isn't their a update to iOS 5 or later for my iPad 2??? Any help will be appreciated.

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    You can no longer update to iOS 6.x, or down grade the iOS.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.htmlhttp://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
    How to Upgrade to iOS 7
    The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
    There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
    To upgrade using Wi-Fi:
    Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
    Go into the iPad's Settings.
    Locate and tap "General" from the menu on the left.
    The second option from the top is "Software Update". Tap this to move into the update settings.
    Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
    Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
    To upgrade using iTunes:
    First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
    You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
    Now you are ready to begin the process:
    If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
    Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
    After canceling the dialog box, iTunes should automatically sync with your iPad.
    If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
    After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
    From the iPad screen, click on the Update button.
    After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
    After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
     Cheers, Tom

  • HT4972 why can't I update my ipad to ios 4.3

    I have an ipad model A1219 with ios 4.2.1 and would like to update to 4.3 to be able to install certain apps. Itunes is indicating there are no updates available at the moment. Does that mean that I can't do the update and that I'll have to stay with this ios?
    Thank you very much for your help.

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 4: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4972 Why can't i update my ipad to iOS 6 or higher?

    I am trying to update my ipad form iOS 5.1.1 to six or higher, but it want let me. why?

    If it's an iPad 1, then you cannot. See:
    See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 7.1.x
    iPhone 4S                                    iOS 7.1.x
    iPhone 5                                      iOS 7.1.x
    iPhone 5c                                     iOS 7.1.x
    iPhone 5s                                     iOS 7.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 7.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 7.1.x
    iPad 3                                          iOS 7.1.x
    iPad 4                                          iOS 7.1.x
    iPad Mini                                      iOS 7.1.x
    iPad Air                                        iOS 7.1.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • HT4972 Why can't I update my ipad to ios 5? Don't have the update option.

    I have the 4.3.3 version

    You must connect to your computer and use iTunes:
    See the chart below to determine whether you can upgrade your device and what you can upgrade to.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
    iPhone 5                                      iOS 6.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 6.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1.x
    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
    iPad Mini                                     iOS 6.1.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • HT4972 Why can't I update my iPhone 3G to iOS 5

    How could I update my iPhone 3G to iOS 5 or later to can use alots of features and apps are not working on my recent software

    Sorry you can't.  The highest IOS for a 3G i-phone is 4.2.1.
    You would need to get an iphone 4S or higher to use those apps, that require a higher IOS.

  • HT4972 Why can't I update my iPad to iOS 5

    I have tried and tried to update my software but consistently experience error messages like iOS 4.3 required or even iOS 5 required. I don't understand wats wrong. Help please.....

    What happens when you try ?
    To update from iOS 4, connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11). You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
    Then start the update by selecting the iPad on the left-hand side of iTunes (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC), and on the Summary tab on the right-hand side clicking the Check For Updates button
    Updating to iOS 5+ : http://support.apple.com/kb/HT4972
    A first gen iPad will update to iOS 5.1.1, and an iPad 2 and 3 to IOS 6.1

  • HT4972 why can't i update my ipad to something more recent than 5.1.1?

    How can I update my device to iOS 6 or greater?  I am not provided the option in iTunes.  It says the most recent version is on it 5.1.1.  Is it because I have the first iPad?

    Yes.  The original iPad cannot be updated beyond 5.1.1.

  • Why can't I update my Ipad 2 to ios 5

    Okay, so I have a 32 GB Ipad 2, without 3G; I just have wifi. Anyway, I have not been able to update to IOS 5.1 yet! Everytime I try to hook my Ipad up to my computer to sync(I have a Asus, 8gb RAM, Pentium Processor, Windows 7) it freezes Itunes. Itunes tries to backup the files on my Ipad, and it ends up freezing everytime. I have tried deleting everything off my Ipad and then syncing it, and it still doesn't work! Please help, this is so fustrating to have a device this expensive and not be able to update it to the latest version!
    Thanks,
    Pianomaner

    Are you getting any error messages?
    Try this - Disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

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