HT4972 why can't i update the software on my ipad model MB292LL?
Why can't I update the software for my IPad model MB292LL? The ios is 5.1.1 and I have seen newer ios versions come out. Also, many apps aren't available for my Ipad because of the ios. Is this Apple's way of forcing you to buy a new IPad? If so, that *****!
The 1st generation iPad can not be upgraded beyond 5.1.1
Similar Messages
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Why can't I update the software on my ipod touch?
I have iOS 2.2 on my iPod Touch first generation and I can't update it. It says that iTunes cannot connect to the software updater driver of the iPod.I've tried everything I could think of and before and bring it to the Apple store for service or repair is there any other options or possibilities somehow to update the software on the iPod doing it by myself without going to the Apple store?
P.S. It shows me: An unknown error has occured (-1)
Thank you
Best Regards,
liutzkanovThe 1G can only go to 3.1.3 by:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
You have to update via iTunes.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
HT4972 Why can't you update the iPod touch 4g to IOS 7 ?
Is there a way I can force my iPod 4g to update to the IOS 7?
No - it cannot support iOS 7 - it does not have the RAM required to run it.
Cheers,
GB -
HT4623 Why can't I find the Software Update button? I only see About and Usage.
Why can't I find the Software Update button? I only see About and Usage.
Under About, what version do you have? The Software Update option in Settings was not introduced until iOS 5.0.
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I can't update the software on my iPad 3 even though I've got enough storage space
I can't update the software on my iPad 3 even though I've got enough storage space, can you help? It is to update to IOS 7.0.4
Storage space on iCloud is not a substitute for storage space on the iPad. You need sufficient storage space on your iPad to accomodate the download. How much Available space do you have? Go to Settings>General>Usage
How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
Cheers, Tom -
I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without iTunes
I hope that you can see this response. The forum software is acting quite bizarre today.
You really do want to restore with your own computer. There is an off chance that you might be able to backup first, but I really think it is a very slight chance now since you got the connect to iTunes screen. But on the chance that when you connect, it sees the iPad and allows a backup, I would to not have you wait to use your own Mac.
If you cannot create a backup, you will lose everything that you have put on since the date to the last backup. So of your last backup was three weeks ago, you will restore the iPad to the condition that it was in three weeks ago.
If you do a lot of traveling, using iCloud for backups might be a very good idea. I use iTunes primarily and I backup my MacBook Pro with Time Capsule, but I still use iCloud as a secondary backup. I don't have enough data that I have exceeded the free 5 GB that you get with iCloud, so I do use it just in case.
I can't explain what happened with the update, I can only tell you that it does happen to other users. I have never had a problem when I updated and I having been updating over WiFi since iOS 5 came out. Taking a guess, maybe an interruption in the connection - especially of you tried updating using a hotel's WiFi network, or a power surge maybe. Whatever the cause, it is most likely a one time thing. That doesn't help your situation I know, but hopefully it won't happen again. -
Why can't I download the latest version of iPad software from PC to iPad1?
Why can't I download the latest version of ipad software from PC (Windows 7) to iPad (first generation)?
What error(s) are you getting ? I've successfully got 4.3.5 on my first gen iPad from a Windows 7 laptop.
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Why when updating the software on my iPad 2 ( as I was encouraged on iTunes) it wiped out my calendar and contacts list. All is gone that I spent hours putting them in the iPad.
I am new with the iPad. I opened iTunes hooked the cable up to sync and it asked me if I wanted to update the software. Not knowing any better I said yes. So when it was done, well all my information was gone, wiped out. So do I have to enter the information all over again. This never happened with my windows based computers. Help please.
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Why can't i update the ios for my ipod? I'm stuck at 3.1.3. Please help.
Why can't i update the ios for my ipod? I'm stuck at 3.1.3. Please help.
I have itunes updated but it doesn't show that an update is available for the ipod.Probably because yu have a 1G iPod that can only go as high as 3.1.3. To identify your iPod:
Identifying iPod models
If you have a later iPod, what version of iTunes do you have on your computer and what computer OS and version? -
HT1338 why can i not update my software from 10.6.8
why can i not update my software from 10.6.8?
Because there are no updates beyond OS X 10.6.8.
If you want to upgrade to a later version, you have to buy it. Mountain Lion is $19.99 US. -
How do I update the software on my iPad to iOS 6.3.1?
How do I update the software on my iPad to iOS 6.3.1 from iOS 5.1.1?
See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 6.1.x
iPhone 4S iOS 6.1.x
iPhone 5 iOS 6.1.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 6.1.x
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1.x
iPad 3 iOS 6.1.x
iPad 4 iOS 6.1.x
iPad Mini iOS 6.1.x
=====================================
Select the method most appropriate for your situation. If you are trying to upgrade to iOS 5 or higher, then you will have to connect your device to your computer and open iTunes in order to upgrade.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
I updated the software on my iPad mini and now the FaceTime app is missing. How do I restore it?, I updated the software on my iPad mini and now the FaceTime app is missing. How do I restore it?
Check settings an make sure FaceTime is turned on and addresses are configured (Settings app > FaceTime)
Check all of your home screens and folders. It could have been inadvertantly moved (you can also use Spotlight search to check fior it: Swipe down form the home screen. This will also let you know it it is in a folder) -
I've try to update the software of my IPad from my IPad. Suddenly I got the message to conect it to iTunes, so I have connected to ITunes and in order to use ITunes I need to restore the IPad and I will lose all thee data from my Ipad (pictures, music, etc).
My IPad is block now with the ITunes message on the screen and I can not get it off.
HELPPPPP, thank'sAnd there is no other way to do it? I can't believe I will lose all data.
I used to do all the software updates with the IPad not using ITunes. -
Why can't I update apps directly on my iPad?
Why can't I update apps directly on my iPad?
If your iPad is 3G then I think Johnathan has answered the question - if the downloads were larger than 20MB. If the downloads were smaller than 20MB you can try restarting or resetting your iPad and see if that helps.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I have tried to update the software on my ipad 2, 16GB, through itunes, but the update has not been completed and has frozen, what should I do?
Hey there alaili55,
Welcome to Apple Support Communities.
It sounds like you ran into an issue updating your iPad 2 with iTunes on your computer. Take a look at the article linked below and try the troubleshooting tips that it provides, which will resolve most issues updating iOS devices.
Resolve iOS update and restore errors in iTunes - Apple Support
Cheers,
-Jason
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