HT4993 After updating to iOS 6.1.3 my mail apps will not open. Help!
My mail apps will not open the update. I have tried deleting my mail accounts and reinstalling, but still no luck.
Close out of the mail app, double tap the home button and completely close out of it.
Try a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
Similar Messages
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After my update to OSX 10.6.6 today I am not able to open my mail application anymore. I can't check my emails and I need to work on Monday! Who can help me please? I tried downloading the SecUpd2012-004.dmg and installed it with mail being in the applications folder. Still no luck! I also ran disk utility before...:(
I am not a happy camper tonight!Mac OS X v10.6: Mail.app won’t open, or "You can't use this version of Mail…" alert after installing Security Update 2012-004:
http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US
Fellow user Grant Bennet-Alder offers this solution:
Some users have reported this problem if the Mail Application has been moved out of the top-level /Applications folder, or duplicated in another location.
When the Security Update is done, the old version of Mail is disabled.
The solution has been to:
1) make certain Mail is in the /Applications folder
2) There is no other copy anywhere else.
3) Once steps 1 and 2 have been done, Manually download and re-apply the Security Update (2012-004) by hand.
Security Update 2012-004 (Snow Leopard)
If the Mail.app has been LOST, it can be re-installed by applying the 10.6.8 version 1.1 combo update. But this update is quite large and it is usually not necessary:
Mac OS X 10.6.8 Update Combo v1.1 -
Mail App Will Not Open After 10.10.1 Upgrade
A few days ago I upgraded to Yosemite 10.10.1 and ever since my Mail app will not open. It will bounce and show the indicator dot, but no window ever appears.
Has anyone else encountered this?Reinstall Yosemite:
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
Since downloading ios 7, my mail app will not open. Help!
My mail app will not load. I select it, The screen turns white, and then it closes. I have reset and deleted accounts to no avail.
iTunes: Restoring iOS software - Support - Apple
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After updating to iOs 7 mp4 videos as email attachments do not open
After updating to iOs 7, video files in .mp4 format, that I receive from my wifi camera at home by email as attachments do not open. In the email it says "touch to download", but nothing happens when I do. Needless to say that before the update, all videos were being opened upon touching on the attachment.
Can anyone help?
Thanksits—vic wrote:
dont mind other people criticizing other's questions and opinions.
Once again, I wasn't criticizing. I am curious. I don't understand why people are interested in this feature and would like to know why so that I can possibly make better suggestions. But, if rather than answer a simple question, you want to cast aspersions, obviously you're not the person I should be asking.
Best of luck. -
After updating my iPad 2 to ios7, my kindle cloud reader will not open. I've uninstalled and reinstalled the app but it still won't open.
I am experiencing the same thing. My Kindle cloud reader (icon/shortcut placed on my iPad screen) was working fine before I updated to ios7. I can go to Amazon's website and directly log into the cloud reader and it works fine, but when I make a copy/shortcut onto my iPad's screen (from Safari), and try to login, the login screen just sits there doing nothing. I can even put in a false username and password, hit enter, and the login screen just sits there. Knowing that Apple has made life as difficult as it can for Amazon/Kindle ( demanding outrageous fees for user to purchase books directly through the Kindle app), I wonder if the ios7 was designed to give kindle cloud readers trouble. Note, you could always login to the cloud reader directly from the amazon site, purchase the books, then use the actual kindle reader ( where thanks to Apple you can't purchase books) to read the books.
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After Updating to IOS 5, My Ipod Touch 4th Gen will not Sync!!
I updated my Ipod Touch 4th Gen to the ne IOS yesterday, and as soon as I did, I ran into a BIG problem. It will not Sync up with my Apple content on my Itunes what-so ever. I cannot even install any of my Apps, download my music, nothing! I do not even know what to do at this point!
Contact a lawyer if you want to sue.
Otherwise try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I am running Windows Vista Home Premium and after doing the update for Firefox 15, firefox won't start. I get no error messages or anything it just won't start. I removed Firefox and reinstalled but that didn't help.
What is next to try?Hi lwhealon
try from Start > Run > and type to check 1 of :
firefox -safe-mode
"C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode '''or'''
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode
(to enable the Run box in win 7 see: [http://blogs.msdn.com/b/tims/archive/2006/09/18/windows-vista-secret-3-bringing-back-start-run.aspx enable Run box win 7] )
also check if [http://kb.mozillazine.org/Firewalls Firewall] or/and other security software blocking firefox start (like ad-blocker, web-accelerator etc).
[http://kb.mozillazine.org/Kill_application With Firefox completely closed] (probably because you can not start it), open the [http://kb.mozillazine.org/Installation_directory application folder] (by default, C:\Program Files\Mozilla Firefox on Windows) rename firefox.exe to firefox1.exe, then double-click firefox1.exe. If Firefox runs without problems, it could indicate that your firewall is blocking Firefox.
good luck -
Updated to iOS 7 with kensington keyboard, Bluetooth keyboard will not work, help
I Made the mistake of updating and now my Bluetooth kensington keyboard purchased with ipad won't work. Anybody know a fix?
Reset Settings
What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.
Cheers, Tom -
I refuse to pay for support for an issue caused by an upgrade. That is just ridiculous.
I'm having the exact same problem. When I select an email the mail application pauses for a couple seconds, the screen goes black and then I go to the home screen. Have you found anything more on this issue? Didn't have this problem before upgrading to 6.1.
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I really need my iMessage app to work. Please help me!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device. -
Ever since IOS 7, several of my media apps will not open.
Ipad 3...(iTunes, Music, Videos, Amazon Cloud Player, etc.). If I attempt to open them, I get a white screen for a few seconds and then back to the home screen.
I have tried updating, including downloading 7.0.3 today. I have checked the cookies, but it was already set to what all the advice says to do. I have tried the power/home button reset. I was going to try the "backup then restore" method that I have seen some people suggest, but the backup fails every time.
HELP! Any other suggestions?If you are backing up to icloud, try using itunes to do a backup to itunes. Then restore using itunes.
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Since updating to iOS 6.0.1, email app will not open and other problems.
Help! Since updating my phone to iOS 6.0.1, my email app will not open, my email/contacts/calendar settings will not open, my touchscreen is unresponsive, my battery is draining in two hours time, and my delete button only works one letter at a time (can't hold down to delete easily). I've done a soft reset and I've restored twice to no avail. This is a MAJOR problem! I'm not wanting to pay for the apple care since this may result in upgrading to the iPhone 5 (last option) and the closest apple store is an hour and a half from me.
This seems to be a common problem.
I am suffering too!
It would seem to be very shoddy from apple to allow such problems.
Not the first issue since upgrade to iOS 6.....think home button problems.
Has anybody got news of a fix? -
I am not able to send messages to multiple person from my iphone 5s after updating to ios 8.1.2. It shows message not delievered
Hi waqaskhan91,
Thank you for visiting Apple Support Communities.
If you're not able to send text or iMessages to certain contacts after updating your iPhone, start with the troubleshooting tips in this article:
iOS: Troubleshooting Messages - Apple Support
If you only see this behavior with a few contacts, you may want to try these steps first:
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and recreate the contact from the Contacts app. Send a new message to the contact.
Best Regards,
Jeremy -
After updating to IOS 7.0.2 today my phone will no longer connect to verizon.Anybody have a clue???
Contact apple support at 1-800-692-7553 for mail troubleshooting.
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