HT4993 why does my internet not work when not connected to wifi?

why does my internet not work when not connected to wifi

Hi farmgirl0812,
Thanks for using Apple Support Communities.  This article has steps to try if you are unable to connect to a cellular network:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Cheers,
- Ari

Similar Messages

  • Push-notifications do not work when iPad connected to wifi

    Both my iPads (iPad 2 and The New iPad) successfully connected to home wireless network. Internet works in general: I can browse web-pages through Safari, check emails via Mail, games send data to Game center, etc. But number of Apple apps do not work, such as FaceTime, Messages and push-notifications. When I connect to my phone's 3G hot-spot, these apps work fine, and I get dozens of missed push-notifications. I think, problem in wi-fi router settings, but I can't find out what's wrong. I've tried to change  MTU value to 1400, change 802.11 mode to g-only and switch off router's firewall - nothing changes. How should I set up my router to make it work? Thank you!

    Take a look at this article http://support.apple.com/kb/HT4199
    Hope it helps with your dilemma

  • HT1355 i need to know why my facetime will only work when im connected to wifi.

    i need to know why facetime will only work when connected to wifi.

    Facetime in cellular will only work on the iPhone 4S and iPhone 5, and only if the carrier supports it.

  • Why does the clone stamp work when I go from a darker colour to a lighter colour but not the other way around. How can I lighten up a dark area? Lasso tool takes from the wrong area too.

    Why does the clone stamp work when I go from a darker color to a lighter color but not the other way around? How can I lighted a dark area? The Lasso tool takes from the wrong area.

    c.pfaffenbichler wrote:
    Why do you use the Blend Modes Lighter and Darker at all in this case and not simply Normal?
    And what kept you from posting a screenshot?
    I borrowed the image below for an HDR workshop I ran at the 2010 PSNZ National Convention, to demonstrate a method of removing halos.  You'll remember that halos were a serious problem with early HDR, and while the halos in this image were caused by over sharpening, they are perfect for demonstrating this technique.
    It relies on the fact that halos so often tend to put a lighter tone between the two areas where sharpening is being applied. Whether that is the sky abutting a dark line of hills, or the rock and little tower as in this image.  I've uploaded it at the size it was supplied to me at (about 2700 pixels wide).  So
    Click to open the full image, right click and copy, and paste into Photoshop.
    Select the clone tool, and set its blend mode to Darken.
    Try to sample on a line horizontal to where you want to clone, to give the best tonal match, and start cloning.
    Because the sky is darker than the halo, it overwrites it. But the rock is darker than the sky, so it has no affect.
    It works even better if you clone on a new layer also set to Darken.  No masking, just Photoshop blend mode magic.
    You can also fix the little tower. Use a great big brush — just remember to sample horizontal to match the horizon.
    Back then I was using the same trick with CAs after forgetting to fix them in ACR, and having done too much work to start again after spotting the problem.

  • I am using iPad1. Running v4.3 and when connecting to wifi iPad keyboard does not work. Keyboard works for everything else including typing this question out. Why would it not work when typingin password for wifi connection?

    I am using iPad1. Running v4.3 and when connecting to wifi iPad keyboard does not work. Keyboard works for everything else including typing this question out. Why would it not work when typingin password for wifi connection?

    Kowhai wrote:
    Lots of WIFI needs a username and password to get access. I guess you're lucky and yours is set up unsecured.
    Normal secured WiFi requires only a password to get access. The password is used to encrypt traffic between your device and the WiFi access point. If whatever you are using requires a username as well then it is not simply normal secured WiFi. It might be a subscription WiFi service like GOGO, ATT, etc., or a service with authentication, i.e., college campus, etc. To help you out we need to know what you are using and what connection dialog you are being presented with. You don't have exactly the same problem as the original poster. He is having a problem entering a password into the password dialog that iOS presents when one tries to connect to a normal secured WiFi network. Could you clarify exactly which WiFi service you are using.

  • Why does AirPort Extreme stop working when I plug in a USB hard drive?

    Why does Airport Extreme stop working when I plug in a USB hard drive?  The USB drive has its own power supply.  I've tried isolating the hard drive from Airport using a powered USB hub to no avail.

    The USB port on the AirPort Extreme is borderline as far as its ability to supply adequate power to a hard drive. Another way of saying the same thing is that this is not a high power USB port, like you would find on a computer.
    Your 2TB drive likely requires a bit more current than the USB port on the AirPort Extreme can supply. It is also possible that the drive's firmware may not support a network USB connection....only a "local" connection to a computer. Check with Seagate support on that possibility.
    Try using a powered USB hub with the 2TB drive....and make sure that the drive is formatted correctly in Mac OS Extended (Journaled) or FAT32....which the AirPort Extreme USB port can accept.

  • HT201413 Device does not work when I connect it to your computer to the iTunes program update requests and then gives me an error No. 21

    Device does not work when I connect it to your computer to the iTunes program update requests and then gives me an error No. 21

    Device does not work when I connect it to my computer to the iTunes program update requests and then gives me an error No. 21

  • Why does my MacBook stop working when I tr to plug in my iPad to do some file syncing?

    Why does my MacBook stop working when I try to plug in my iPad to do some file syncing? This is the second time I have had it happen to my MacBook. The computer just shuts down and cannot be restarted. When I plug it into the charger I get a faint Green light where it plugs into the MacBook. When I took the computer into my local Mac store last time this happened (Nov 2012) they reckoned they couldn't find anything wrong with it. Has any body else encountered a similar issue?

    That would be a filter, yes. Didn't know Verizon handed out phone/DSL wall split filters. I would honestly take a look at the physical jack it is connected to for corrosion or lose connections as I doubt the filter is bad out of the box. Anyways, what was the original problem you had with the Phone and DSL that prompted Verizon to send out a filter?
    ========
    The first to bring me 1Gbps Fiber for $30/m wins!

  • Why does my iTunes stop working when i try to sync music to my iPhone?

    Why does my iTunes stop working when I try to sync music to my iPhone?

    Morning Bandg72,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Best of luck,
    Mario

  • HT204266 Why does only one headphone work when i listen to music? I have to hold the base of the cord in a certain position for it to work, it does this with all headphones i try, what do i do?

    Why does only one headphone work when i listen to music? I have to hold the base of the cord in a certain position for it to work, it does this with all headphones i try, what do i have to do?

    You can try cleaning the headphone jack. However, I suspect that th headphone jack needs replacement.
    Apple will only exchange your iPod for a refurbished one for this price.
    Apple - Support - iPod - Repair pricing
    A third-party place like the following is less expensive. Google for more places.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • I baught Seagate Backup plus 2T hard drive to use as my Backup time machine. But its not working when i connect to time machine its not coping files, it keep saying preparing files. Can someone help me please...

    i baught Seagate Backup plus 2T hard drive to use as my Backup time machine. But its not working. when i connect to time machine its not coping files, it keep saying preparing files. Can someone help me please...

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • My external hard disk ( TRANSCEND ) is not working when i connect to usb..before it was working..

    my external hard disk ( TRANSCEND ) is not working when i connect to usb..before it was working.

    1.  These are the iphone forums.  So what does your question have to do with iPhones?
    2.  Contact Transcend for support.

  • I phnoe4s not working. when i connect to charger apple logo keeps blinking

    my i phnoe4s not working. when i connect to charger apple logo keeps blinking

    Hello abuwafi,
    The troubleshooting steps detailed below can help get your iPhone back into working order.
    If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
    Inspect the connector at the bottom of the phone:
    Make sure that there are no bent pins in the connector.
    Make sure that the connector is free from debris.
    If there are bent pins or debris, please contact Apple Support.
    Otherwise, continue troubleshooting.
    Make sure that the outlet you're using works.
    Make sure that the Apple USB cable and Apple USB power adapter work.
    Plug the device in to power and let it charge until your device turns on. This could take between 10 and 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
    If the device still exhibits an issue, try turning your device off and then on again while connected to power.
    If the issue persists, please contact Apple Support.
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Cheers,
    Allen

  • Youtube does not work when i am using wifi on iphone 4

    the youtube does not work when i use wifi. it works perfectly when i use 3 g network ..

    At home when i use my Wi-Fi it work normal, but as soon as i go out, for example on the bus or at work it keeps saying "Cannot connect to Youtube".

  • Why does FiOS internet take so long to connect when I boot my computer?

    Windows Vista Home Premium Service Pack 2.    M424WR modem/router.    Every time I turn on my computer or even if I reboot, internet takes up to 2 minutes to be able to use.    My computer doesn't detect any internet connection until, it seems, it's good and ready.   The modem is NEVER turned off and everything else in the house dependant on the internet connection doesn't have a problem.   Phones, wireless lap tops, or the PS3.    Why does it do this?  I have put IHA messenger on manual in startup.  But I still get the same problem.   Is there any way to fix this?  It's so annoying. 
    And Please, Verizon support, don't send me any private messages that say to call verizon support or asking me to send you my verizon account info.  I absolutely HATE that when you guys do that.   I'm not spending half my day on hold, and you don't need to know that to answer why the computer is taking so long to find the internet connection.   If you don't know why it's doing it, then say you don't know why, or better yet, don't even respond at all.  {Please keep your posts courteous}

    I have both an XP machine and a Win7 laptop. Both take time after booting to access the network.  The culprit is Norton (Symantec). In both cases it runs a security check BEFORE it allows network access.
    You may not have Symantec products installed, but if you have any other antivirus software it it probably doing the same thing.

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