HT5035 Why, when trying to download a "free" app from iTunes after it say's, "this apple id hasn't been used with the iTunes store" does it keep asking for credit card info???
This is so frustrating! I have an itunes store account, etc. I lost all my info when I had to "restore" my iphone.
I wasn't able to do the "restore" until recently, gosh it was about 6mos or more ago when my iphone died...
So, as I get older I am having memory problems and haven't been able to access my itunes account.
Obviously when I did the "restore" on my iphone I lost all my info with it... So, wanting to use my iphone for
music, games, etc. I had to create a new apple id, fine, but when I wanted to download a "free" app it says
my apple id hasn't been used with itunes so it keeps asking for credit card info.
I do not remember ever having to have a credit card before!
I am so frustrated... First it was not being able to access my account then having to create a new one, fine!
But now I can't download "free" content without credit card information!?!?!?!?!?!?!?!?! UGH!!!!!!!
Please, can anyone help...?!?
Sincerely,
"Distressed"
If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534
Similar Messages
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I have an Apple ID and trying to sign in for the 1st time on iTunes. When I do, I get the message: "This Apple ID has not been used with the iTunes Store. Please review your account information." When I do, it brings me to the same AppleID login window, and I get stuck in the same loop. I never get to the following screen to enter my account info. What's going on?? This is MADDENING!
If you want to use it, click Review and check your account information. Or you could contact the store support staff if you are concerned at http://www.apple.com/emea/support/itunes/contact.html for further help.
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Please help
Hi rixa03!
I have a couple of troubleshooting steps for you to try to resolve this issue. First, you should try closing the app according to the instructions found on this website, which is a troubleshooting assistant for the iPad:
Apple - Support - iPad - iPad Troubleshooting Assistant
http://www.apple.com/support/ipad/assistant/ipad/#section_3
If the issue persists, you may need to try resetting the iPad, the instructions for which can be found here:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I am getting "an unknown error has occurred" when trying to download any free apps from my brand new 4S iPhone.
Please Help!!I had the exact same problem. Worked fine for a couple days then suddenly getting this error. I fixed it, however.
Do this:
Open the App Store app on your phone.
Go to the "Featured" section.
Scroll to the very bottom of the page and click on your Apple ID.
Screen pops up. Choose "Sign out".
Scroll to the bottom of the "Featured" section again.
Sign back in.
Try your download again.
This worked for me. Good luck! -
When trying to download a free app from the App Store it keeps asking me to verify my bank details.
http://support.apple.com/kb/HT2534
Does this cover your issue -
Why is my iphone does not accept my apple ID when entered in itunes and apps in settings?
Is this a new Apple iD? If it is, and you have already set it up, then you have two options:
1. Temporarily put a Credit Card or Gift Card on the account to download the free app. If you put a credit card, then once you have downloaded the app, you should be able to go into your Account preferences and change the payment option to = None.
2. You can download the fee App, and then set up a new Apple ID.
Cheers,
GB -
Can someone please help
You need to verify your info and you'll be all good. Let know if you're all good now.
-
I was trying to download a free app from app store when I was asked to agree a new terms & conditions, after I agree a message of " cannot reach the i Tunes store" whenever I try to log on app store
Hi,
Thanks for your suggestion. I tried to "reset" the device, but it was still no go.
Thanks & regards. -
Trying to download a free app from iTunes - Canon CameraWindow. I get the error message:
"There was a problem downloading 'Canon CameraWindow'. You don't have enough access privileges for this operation. Please check that the connection to the network is active and try again"
Please help!
ThanksHmmm. Do you also have troubles trying to add new music to your iTunes library?
Does this appear only appear when you try to sync the iPod Nano?
B-rock -
Im trying to download a free app from the app store..
im trying to download a free app from the app store.. but it asks me to sign in then comes up with 'verify your payment details' which i put in all my details, then it said its been declined, but the info is all correct and i havnt bought anything from the app store.. i dont get it.. how can i find out if theres an outstanding payment on my account which im pretty sure i never downloaded anything that needed paying for
................ PLEASE HELP.. TIA. XXContact iTunes by:
Apple - Support - iTunes - Contact Us -
i just redeemed a card for 40 dollars and my account says i have 40 but when i download a 40 dollar app it asks for credit card info? why? i already have the money why does it need credit card info?
To verify your identity.
-
Wby Apple apps keep asking for credit card? No app is working
Are they "Free" apps with In-App Purchases? If so, you need a credit card on file for the In-App Purchases.
Cheers,
GB -
i downloaded new data thing and i changed my acount and signed out then it say this apple id has not been used in the i tunes store but when i try use it in itunes store it says the same thing help me i beg u!!!
same here; am trying restore now
other similar threads
https://discussions.apple.com/message/16065356#16065356
https://discussions.apple.com/thread/3300603
seems apple is goofing up here -
I have Apple ID but I can not download Apps even for free, message box appeared "This Apple ID has not yet been used with the iTunes".
You can create an account without a credit card, check here:
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card -
When I try to download apps I get this message,"This apple I'd has not yet been used with the iTunes Store." What does this mean I should do?
Yes it does give me a link. Its tell me to review my account info but when I click on review it then says I need to upgrade my iOS but I am already using the latest iOS. Any suggestions?
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