HT5114 trying to set my 8 year old up an account so that My music and games do not download to her device and vs versa???

Trying to set my 8 year old up an itunes account so that my music and games do not load to her device and vs versa...CANNOT figure out how to do this I got her a email and everyhting but itunes tells me she isnt old enough to have acct

Do you have access to another Mac to see if the disk can be read by it? If it can't then you're pretty sure it's the disk. If it can then there may be issues with your optical drive which might be cleared up by using a cleaning disk on it, one that uses dry brushes (no liquid).
If you have access to another Mac and it can read the iWork disk make a disk image of it so you can move the disk image to your iMac and install from the disk image.
OT

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I tried to open a 2 year old movie (3.2GB) through iDVD today from an external drive and now I cannot get the color wheel to stop spinning. I tried restarting, it allows me to login and then gets to the background screen and spins again. Any ideas?

I tried ti open a 2 year old movie (3.2 GB) through iDvD today from an external drive and got the spinning color wheel. I restarted the computer to see if it would stop and it let's me login but then the color wheel continues to spin. Any ideas?

After admittedly only a quick read the one thing you don't say is how you are trying to make this move. Most people with moving library issues do it the wrong way. Plenty of web sites tell you how to do it the wrong way.
If the iTunes application is started before the drive with the library is fully mounted and awake iTunes will revert back to the internal drive.

When my 6 year old daughter plays the free games that I have downloaded for her IPAD and IPOD, I am now getting upgrade charges on these free games to my AMEX Card. WHy is this happening and how do I get my AMEX card off of the IPAD and IPOD?

When my 6 year old daughter plays the free games that I have downloaded for her IPAD and IPOD, I am now getting upgrade charges on these free games to my AMEX Card. Why is this happening and how do I get my AMEX card off of the IPAD and IPOD?

She is making in app purchases. Probably not knowing what that means to your monthly credit card bill. Use the Settings app to enable restrictions and turn on restrictions for iTunes, App Store and in app purchases, mabe some others too. The restrictions will be set with a passcode to prevent your daughter from changing them.
Settings > General > Restrictions

Yesterday I changed my email password on my home computer. Today, I can't get any new emails on my Samsung Galaxy 4; I deleted the email account entirely and tried to set it up again as a new account, using the new password, but it keeps giving me an err

Yesterday I changed my email password on my home computer. Today, I can't get any new emails on my Samsung Galaxy 4; I deleted the email account entirely and tried to set it up again as a new account, using the new password, but it keeps giving me an error message that reads: Cannot safely connect to server. The new password is working on my home computer. I even tried the old password; it just gave me the same error message.

I'm sorry you're having issues with your e-mail account on your phone Rusty1112. Let's figure out what's going on. First, please try deleting account/information again and then restart phone. When phone is back on, try adding e-mail account again, and be sure you're entering exactly as you set up, meaning its case-sensitive. If you're still getting same error, please let us know and let us know what e-mail account it is, Yahoo, AOL, MSN, etc.
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

HT204306 This last update forced my 83 year old mother to enter a passcode. She doesnt have one. This is her only computer. Now what Apple? The

This last update forced my 83 year old mother to enter a passcode. She doesnt have one. This is her only computer. Now what Apple? The

I'm still not fully convinced that the system is asking for a previously entered passcode, rather than to set it up. If the passcode was set up before, your mother might not remember what the passcode was, but wouldn't she remember that she did set up something? What happens if she clicks on the Cancel button/word?
After each iOS upgrade you do have to re-enter the passcode. That's why you had to enter it.
My sympathies are with you. I know from personal experience how difficult it is to troubleshoot problems remotely, especially with someone who's not familiar with the proper terminology. Is it possible and reasonable for your mother to go to the Apple Genius alone?
IF she did indeed set up a password and can't remember it, there's a procedure that will reset the iPhone, but it's not pretty in terms of preserving data on the iPhone if it hadn't been backed up to iTunes or iCloud. These links might be of assistance:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

My iTunes suddenly stopped working and doesn't recognize any of my devices and gives me a AMD error. I've tried several times to uninstall all Apple programs and reinstall to no avail. I'm running windows 7 on a Dell laptop. It worked fine for years .

My iTunes suddenly stopped working and doesn't recognize any of my devices and gives me a AMD error. I've tried several times to uninstall all Apple programs and reinstall to no avail. I'm running windows 7 on a Dell laptop. It worked fine for years then I decided to update my iPhone 4S and it didn't recognize it or any other iPod or iPad.
Can someone please help ?

I am having all sorts of problems with 9.1.1.Crashes and not only iTunes but I have to restart all the time.
GET TO WORK APPLE !!!!

While my iphone (6 plus) is synced with icloud, the contacts on icloud are several years old! My phone shows that it was backed up this morning to icloud. Any ideas on why icloud is not updated with my contacts?

While my iphone (6 plus) is synced with icloud, the contacts on icloud are several years old! My phone shows that it was backed up this morning to icloud. Any ideas on why icloud is not updated with my contacts?

Howdy Mishka2015,
The article linked below details a number of troubleshooting steps that can help resolve issues with your contacts and iCloud.
Get help using iCloud Contacts
https://support.apple.com/en-us/HT204150
Sincerely,
Allen

I'm trying to set up a signature on my email account. The signature appears on the screen when I'm creating an email, but does'nt appear on the email to the person I've sent it to. All it shows is an empty box... Please help! xoxo

I'm trying to set up a signature on my email account. The signature appears on the screen when I'm creating an email, but does'nt appear on the email to the person I've sent it to. All it shows is an empty box... Please help! xoxo

I did use that functionality. I am looking at this thread now on my iPhone and I see the images just fine!

HT4527 My lad is trying to set up iTunes on his computer but it won't let him. He just been given an iPhone 3 and needs updating

My lad is trying to set up iTunes on his computer but it won't let him. He just been given an iPhone 3 and needs updating

Hello Derrick,
If you needs to update your iPhone, check out the following article that will assist with updating your iPhone with iTunes.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT2731 I am trying to set up an IPad with an Apple account already in use but it will not let me put it on this Ipad. What do I need to do?

I am trying to set up an IPad with an Apple account already in use but it will not let me do so. What do I ned to do so i can have Apple ID on Ipad and other items?

Hi,
Yes you can contact Apple UK at daytime, for free, in the Chat.
Just go to the iPad page, then press buy now in the upper right corner, and then in the upper right corner you will see the phone number, and next to it,(only at daytime) you will see a button, writing something like contact else, I don't really know what is the exact label, but it works.
Good luck

I am trying to set up the ipod to my email account and it keeps saying it won't work, even though we have confirmed user name and password. Any advice?

i am trying to set up the ipod to my email account and it keeps saying it won't work, even though we have confirmed user name and password. Any advice?

Try deleting the account from the iPod and try reentring all the information again. A lot of times it is easier to reenter the information rather than trying to find and correct the error.
Try Googling for how to setup the email account for your provider on an iPhone. You can try for an iPod Touch but frequently that does not exist.

I created a new i tunes account and I am trying to add music to my I pod touch but since I had an old account it will not let me add any new songs or let me transfer my existing songs to the new account. I also purchased one song and it did not download

I just opened a new I tunes account. The music that I purchased from an old account will not transfer to my new account & the old account email no longer exists it is (djbdeercreek613@com***t.net) and the password would not be accepted when we entered it. I also purchased one song "Country Must Be Country Wide" By Brentley Gilbert and it did not download to my i-pod. please let me know how I can get this problem taken care of.
Thank you
Jolene Schrecengost
< Email Edited By Host >

Apple IDs do not go out of existence. All purchases are PERMANENTLY associated with whatever ID was used for the purchase. Go here to investigate.

I want to back up an IMAP account via POP3 in Thunderbird but it will not download old emails that are still on the server. How can I do this?

I wand to use Thunderbird to back up and purge old emails from an account via POP3. This account is accessed by other users using IMAP on their computers and phones.
I want to archive and purge old messages from the server using Thunderbird. But, it will not download messages that apparently are marked as read on the server via IMAP.

Pop mail accounts must be set up to 'leave messages on the server'.
check this before using.
* Tools > Account Settings > Server Settings for the mail account
or
* menu icon > Options > Account Settings > Server Settings for the mail account
select: 'leave messages on the server'
optional: select: 'for at most xx days' this will delete anything older than specified number of days select 'Until I delete them' when you delete an email it will be deleted off the server.
click on Ok to save settings.
Pop mail accounts only look at Inbox and download whatever has not been previously downloaded regardless of whether it has been read or not. They cannot access nor download from any other folder on the server.
If you wanted to download emails in other fodlers, you would have to move emails into the Inbox in order to download them and this may not be very practical in your situation.
What you can do is synchronize your IMAP folders to get a copy downloaded to your IMAP mail account.
Then go into 'offline' mode to stop any further synchronizing as synchronized folders do get updated.
MozBackup tool could now be used to backup the Profile as synchronising created mbox files which contain emails.
You can also do the following to get a copy outside of the IMAP mail account:
Create the same folders in 'Local Folders'.
Then right click on email and 'copy to' and select Local Folders and the folder you require.
Putting a copy in Local Folders means these emails are also on your computer and they are not influenced by anything you do in the IMAP folders.
You would need to backup emails in these folders.
See info:
* http://kb.mozillazine.org/IMAP_backup
MozBackup:
* http://mozbackup.jasnapaka.com/
ImportExporttool:
* https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

I am trying to read my iMessages from my iPhone 4S on my iPad 2, but the messages do not show up on my iPad 2. I made sure that the receiving email address is the same on both devices and both are signed into my single Apple account.

I am trying to read my iMessages from my iPhone 4S on my iPad 2, but the messages do not show up on my iPad 2. I made sure that the receiving email address is the same on both devices and both are signed into my single Apple account.

Is it possible that the person who sent the message to your phone sent it to your phone # instead? Try sending a message to your phone via the email address and see if it shows up on the iPad.

I bought an iphone 4 from my friend and he do not know his apple ID and we are trying to know the email attached to is apple ID so we can rest it cause he forgot them as well and the reset button in the 2 steps always says that the email is always sent !

i bought an iphone 4 from my friend and he do not know his apple ID and we are trying to know the email attached to is apple ID so we can rest it cause he forgot them as well and the reset button in the 2 steps always says that the email is always sent ! ( even if you wrote a worng ID like ( asdasdasd ) it will say sent !! how come and now am trying to know or need a hint on that email so my freind could try to remember it !
to those who will think that this phone is stolen , no its not and i would love to go to apple store if there is 1 in jordan so they can help us ,
i have everything with this iphone the box the catalog its serial number , everything but the ID and the (and apple ID is everything as you know)
so please if anyone have any suggestion to help me , and even apple it self if the can help me to get a support from them cause i tried everything to contact them by mail or any other option since as i said there is no apple store in jordan

he knows his ID , if he did all whats in the link he can get his password back ?
how can i make him call applecare ? is there a way to speak to them from jordan ??
i have been trying to reach any1 in apple so they can communicate and help my friend (us) to make him remember it .
am not asking for the password or trying to get into the phone without using it , and i can take my money back though i need to help my friend as well since now he cant use it as well.
thanks kil

HT5114 trying to set my 8 year old up an account so that My music and games do not download to her device and vs versa???

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