HT5262 When updating my iphone4, I have to connect to iTunes which then tells me my phone is in recovery mode. When I select recovery I lose all saved data and photos.

I have restored my iphone4 twice with updates, but have lost all my photos. Why does my iphone4 go into a recovery mode when I need to upgrade?

Why can it not be restored? Any additional details in that message?
Do you have the latest version of iTunes installed on the computer?

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I have an iPhone 4. I tried updating it tonight to iOS7 through my just updated iTunes. I received an error message telling me the update couldn't be completed. My phone then went to the screen asking me to connect to iTunes which can't see my phone. Help

I have an iPhone 4. I tried updating it tonight to iOS7 through my just updated iTunes. I received an error message telling me the update couldn't be completed. My phone then went to the screen asking me to connect to iTunes which can't see my phone. Help!!

micron12
Hi I had a simular problem with my iPhone 4 and iPad 3 and found that the USB connection on the computer was at fault so I moved the connection to a USB port on the Mother board.This curred my problem,see if ti works for you.
Windows 7 and windows XP

My phone said I needed to update my settings. when I did it wiped out all my contacts and photos. Help!!!

my phone said I needed to update my settings. when I did, it wiped out all my contacts and photos. HELP!

restore from backup http://support.apple.com/kb/HT1766

My iphone 4s was loading a software update and went into recovery mode, I don't want to lose all my data please help me@!

I was loading the latest software update to "fix bugs and security issues" and my phone went into "recovery mode". I've never seen this before. I plugged it into iTunes as shown on the screen of my phone and it says "Iphone in recovery mode detected" and suggested resetting the phone to factory settings. I don't want to lose all my data so is there another way to fix it? All help will be appreciated!

Sorry, whatever data you had on your phone has been wipe off already, since your phone is in recovery mode.
You will need to restore your phone. Then if you have a backup, you can choose that backup to restore from, if you have no backup, your only option is to sync contents from iTunes.

I do not have access to my primary computer. I understand i will lose all saved data on my ipod touch. I have the latest vesion of itunes. I have a mac. Itunes does not recognize my device. What do i do?

I need to restore my ipod touch. I do not have access to my primary computer. I understand i will lose all saved data on my ipod touch. I have the latest vesion of itunes. I have a mac. Itunes does not recognize my device. What do i do?

Fix what?
You do not mention a problem.

HT201274 A update came on my phone 4s general and I hit it . It uploaded and shut down . When I tried to turn it back on it told me to hook up to iTunes and when I did it tells me to reset but if I do this I will lose all my contact and photo info. What c

My iPhone 4S had an update for general and I hit it and the screen had a line that filled up and then the phone shut off , apron restarting it shows you to connect to iTunes and when I did it told me to reset my phone which will erase all my photos and contact data . Is there any thing I can do at this point to back out of the upload or finish it without losing info?Keep in mind that at this point my phone will not turn on it only comes on and shows and tells me to plug into iTunes . Please help

There are many ways to back up photos and contacts on an iPhone:
Photos - copy them to your computer with a USB cable; the phone will appear in Windows or Mac as a digital camera.
Photos - Enable Photo Stream, which saves them to iCloud and syncs to your computers(s)
Contacts - set to sync to any contact app on your computer (e.g., Outlook, Address Book)
Contacts - Enable sync to iCloud. This is real time and will always be up to date
Everything on the phone (including contacts and photos) - Back up to iTunes on your computer
Everything on the phone - Back up to iCloud
All of these are described in the manual.
If you did not do ANY of these then the contents are already lost.

I have never connected by iphone5 to my computer because the computer was broken. Now its fixed. Will I lose all the photos and texts on my iphone5 if I restore from last backup of my old 4s?

I have never connected my iphone5 to my computer because the computer was broken. Now that it is fixed, I want to know if I will lose all my photos and texts on the 5 if I restore from last backup of my 4s?

If you restore to an older backup, you will get the content that is in the backup. Everything on the iPhone will be erased and you will be brought back to the time that backup was made. See this document prepared by another user about syncing to a new computer https://discussions.apple.com/docs/DOC-3141

I tried to do the update on my ipad 2 and now it's telling me I have to connect to itunes which says it's in recovery mode and i need to restore it to facroty settings which will lose all my stuff? Is this so? and if so, why did it do this?

Tried to update, screen said verifying update. then said to plug into itunes. itunes (on home PC) said ipad was in recovery mode and I need to restore to factory settings to move ahead, losing all my stuff. Obviously traumatic. Do I do this? why did this happen?

The best way to backup your iPad is the way that makes the most sense in your situation and the way that works best for you. There is no hard and fast answer. But since you asked .....
I prefer using iTunes because I don't have to worry about having enough space available in iCloud. You are allotted 5GB of space with the free iCloud account, but that is really not that much storage space at all. You can purchase more space, but IMO, its crazy to pay for cloud storage if you have your own computer. On top of that, you have more control when you use your computer. You can backup the content on your computer in order to have backups of backups. You can't do that with iCloud. Another disadvantage to using iCloud is that you always need to be connected to WiFi in order to backup to iCloud. Not everybody always has access to WiFi every minute of every day.
Read this and see if it helps you make your decision. If you have more questions, post again and ask.
iOS: Back up and restore your iOS device with iCloud or iTunes

I accidentally restored my iPhone to factory settings. All apps deleted. When I log into Game Center ios7 using Apple ID, it loses all my data and my nickname says that it is already in use when I am the one using it. How do I get my old progress back?

If I could log in to Game Center ios7 using my nickname then it would be fine but I am unable to figure out any way of doing it this way

Restore the device from the most recent backup (prior to restoring as new) to put everything back the way it was.

TS4108 I have recently done a software update on my phone, when complete I could not get the phone to work and the icon showed I had to connect to I-tunes. I then lost some recent data and photos. If they are backed up to the cloud how do I recover them?

When I completed my last software update directly on my phone I didn't realise I would then be prompted to do and I-tunes update that would wipe my phone. There seemed to be no turning back so I lost some data and photos. I'm assuming these will be backed up to the cloud but have no idea how to retrieve them.
The explanation given on the support community is a bit complicated and beyond my capabilities! Julie Malkin

If you have an iCloud backup, restore it to your phone as explained here: https://support.apple.com/kb/ph12521. If you have a backup on your computer instead, restore it to your phone by connecting your phone to your computer, opening iTunes and going to File>Devices>Restore from Backup.

I have a hand me down iphone 3, how can i erase all the data and pictures from it?

i have an iphone 3gs from my son, how can i erase all his data and photos from the phone so I can start transfering my own and use it

Restore as New > http://support.apple.com/kb/HT1414

I went to update my iphone and now it says no sim grrrr and keeps telling me to connect to itunes which says no sim

i went to update my iphone and now it says no sim grrrr and keeps telling me to connect to itunes which says no sim

Your iPhone is in recovery mode. Do the following to get it out of recovery mode.
Plug your iPhone into your computer with iTunes open make sure iTunes recognizes the iPhone in recovery mode.
Hold down the power button and the home button to do a hard reset and shut it off
Keep your finger on the Home button ONLY and unplug the iPhone from the cable
Release the Home button and allow the iPhone to power back on which may take a few minutes
The iPhone will return to its prior format
Hope that helps!

I did a software upgrade to IOS6 and my Iphone4S is now unable to update. Do I lose all my contacts and calendar entries when I restore?

I did a software upgrade to IOS6 and my Iphone4S is now unable to update. Do I lose all my contacts and calendar entries when I restore?

You should be syncing all your contacts and calendars with your computer, either via iCloud or iTunes, so it is easy to re-sync them back to the phone after you restore.

Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce

Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce a recovered file despite settings asking it to do so every 5 mins now. When i try to report the problem, it says it has found an issue and gives me a link to a solution....but wont let me click on the link.... PLEASE HELP! It's killing my productivity.

If the crash started right after you added RAM, it could be a bad Ram dimm. You can try this - change the amount of RAM in Photoshop to 4G, this should stop Photoshop from using the higher ram. If it doesn't crash, it's probably the ram. Or run a diagnostic app. You don't say when it crashes, what you're doing when it crashes - it there a pattern? Did it ever work on this computer? Did it work on your previous computer? Without a lot of data, it could be related to the new computer... What OS version? Did you recently update it? Have you updated Photoshop to the most recent update?
Do you have any plug-ins loaded? Try restarting Photoshop, and immediately press & hold the shfit key to turn off plug-ins.

HT201210 I started update connected to my work computer....it started update and now it is asking me to connect to Itunes, which I have but my work computer doesn't have my Iphone information..... I can't use my phone now when I start up it says connect t

I started update connected to my work computer....it started update and now it is asking me to connect to Itunes, which I have but my work computer doesn't have my Iphone information, it says I have the latest software, my only option is to "restore phone" which I don't want to do here at work as none of my apps or music are showing up ..... I can't use my phone now when I start up it says connect to itunes.....

Mozilla has nothing to do with a Microsoft product activation key.
That "test" page should be viewed in Internet Explorer and not with Firefox, as it may use ActiveX which isn't compatible with any Mozilla product.
[https://support.mozilla.com/en-US/kb/ActiveX]

HT5262 When updating my iphone4, I have to connect to iTunes which then tells me my phone is in recovery mode. When I select recovery I lose all saved data and photos.

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