HT5312 But what if I accidentally used the wrong rescue email address? What do I do?

So I for got my account question like "what's your favorite band?" Etc., so I go onto my account to resend the email containing that information. Problem is, I put the wrong email in it. It is suppose to be .aol but I put .gmail
Can anyone help? It would be much appreciated.

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

Similar Messages

  • HT5312 I forgot my answers on security questions and the password of the my rescue email address :( What can I do?????

    Hi,
    I'm trying to add whatsapp to my iphone but it asking me for the answers og my security questions. My rescue email address was an adreess of my brother and he forgot his password too so I cant install any application on my iphone.
    Could someone help me???
    Thanks a lot,
    Wendy

    You need to contact Apple, either through the link in that article or by phoning them.
    (77456)

  • HT5312 Can I use the same rescue email for multiple accounts?

    I have multiple accounts and would like to use the same rescue email address. I've already verified the first account, but when I try to add another account a message says it's already verified for another Apple id.

    I haven't tried it, but the message that you are getting implies that you can't. The rescue email address that I have on one account is the same as the primary email address that I have on another account - that's an alternative.

  • How many devices can use the same rescue email?

    I support over 40 ipads at  my school. I want teachers to set up a rescue email that comes to me in case they are locked out. How many different apple ids can use the same rescue email address
    ?

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html
    It would be best to address your questions there, especially since this is a public forum, and over there you could post more private issues with this set-up. Not to mention, getting more official answers.

  • My iphone 5 locked me out. i kept on key-ing my passcode but it keeps on giving me the wrong pass code message. what do i do?

    my iphone 5 locked me out. i kept on key-ing my passcode but it keeps on giving me the wrong pass code message. what do i do?

    HI Reneesh,
    thank you for the quick reply. I am currently trying to restore my phone using itunes. it says downloading time is about 4 hours given my poor connection. let me see if this works. if not, i will follow your advise. Apple service center here in the Philippines is currently on holidays so I am left to my own devices. Thanks again!

  • HT5312 Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

    Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

    You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use.

  • HT5312 what about if you have added a rescue email address and verifyed it and the forgot your security question thing still doesnt show because i dont no my security questions ???????????????????????

    what about if you have added a rescue email address and verifyed it and the i forgot my security questions still doesnt show up and i dont no the answers !?!?!?!?!?!?!?! what do i do then because i dont want to phone up !?!?!?! please help !!??!?!?!

    If you have just added an address to your account then it will be an alternate email address - a rescue email address can only be added by answering 2 of your questions. You will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 I provided a wrong rescue email address, so I can not receive the information. What should I do?

    I provided a wrong rescue email address, so I can not receive the information. What should I do?

    And my account also has been locked

  • Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

    Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

    HI,
    Get a secondary email from a service like Google or Yahoo  (something that is not going to disappear like an ISP one might if you change services).
    Add it to the Apple ID page.
    9:16 pm      Thursday; November 21, 2013
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • HT1937 I have two security question and can not remember them also I do not have rescue email address, what Can I do?

    I have two security question and can not remember them also I do not have rescue email address, what Can I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101276)

  • HT5312 Since I dont have a rescue email address what do I do to retrieve my answers to my security questions

    I want to retrieve my security question answer but it seems that I dont have a rescue email assigned. What do I do then.

    Hi Liborio,
    In reference to Dah•veed's response, here is a link to the Worldwide Support numbers and Support site links (links are in the right-most section):
    http://support.apple.com/kb/HE57
    Hope this helps!
    Cheers,

  • How can I change my primary email address to the one that I use for my rescue email address?

    I no longer use the email address associated with my apple ID account and the rescue email address I used is now my primary email address for everything, since it its not allowing me to just simply change my email address since its my rescue email address i want it changing to, can it be done and how?! :S Thank you!

    You will need to remove it as your rescue email : log into your account via the 'manage your apple id' button on http://appleid.apple.com, select the 'Password And Security' section on your account's screen, and answer the two security questions that show - you should then be taken to another screen where you can change or remove your rescue email address.
    Then try logging out of your account and then log back in and see if you can then use it as your primary email address.

  • HT5312 What if i don't remember my rescue email address or my security questions

    forgot Security questions!! and rescue email

    The only way to edit the Rescue email address is to answer the security questions.
    If you don't know them either... then Apple starts to become concerned you are not who you think you are. That means you need human intervention, which is going to take some effort on your part.
    Start here:
    https://expresslane.apple.com/
    Navigate the columns as follows: All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
    Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum. 
    You will find an option to send an email to Apple on that page. Compose a thoughtfully worded email explaining your dilemma, and politely ask to have your security questions reset. There are over 400 million iTunes account holders and Apple receives a great many of these questions every day, so make sure yours is easily understood.
    You will receive a confirmation email immediately. Check your email spam / junk folder for it because a humanoid should respond in a business day or two. You may need to provide some more security-related information before your questions can be reset. These back-and-forth emails may result in a week of correspondence before it is fixed.

  • I forgot my answers to the security question and i also lost the rescue email address what can i do to reset my question ?, i forgot my answers to the security question and i also lost the rescue email address what can i do to reset my question ?

    i forgot my answers to the security questions and i also lost my rescue email addrees , so how can i reset my answers ?

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT5312 What if you don't have a rescue email address?

    I neglected to remember my Security Questions, yet I can't reset them due go the fact I don't have rescue email address.

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
    (95502)

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