HT5312 how do i open my mac, iam trying to open it but its only showing a question mark

how do i opem my mac, am trying to open it but its only showing a question mark

The question mark can mean several things. One the drive is failng, or has failed, or your Mac can't find a system folder to boot from.
Try booting while holding down the Option key. If the drive is available, it should show up in the Startup Manager window.
Read here >  A flashing question mark appears when you start your Mac

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    To: John Spencer <[email protected]>
    Sent: Saturday, 1 November 2014, 20:20
    Subject:  I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?
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