HT5312 how to add a rescue email

i just want to know how to add a rescue email, cause in the manage id, theres no rescue email. i just want to know how to add a rescue
email so i can restart my secret question.

You cannot and need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102995)

Similar Messages

  • HT5312 how to add a rescue email after you have already made an apple id?

    How do you add a rescue email to your apple id if you already have a apple id made?

    If you know the answers to your security questions then steps 1 to 5 on the page that you posted from should let you add one : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side answer the 2 questions and you can add one.
    If you can't remember the answers then you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use those steps to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • How to add a rescue email to an existing apple ID ?

    how to add a rescue email to an existing apple ID ?

    Click here for information. If you can't add one through the method described in that article(it requires correctly answering two of the questions), contact the iTunes Store staff via the link in the 'Additional Information' section.
    (104616)

  • HT1918 how to add a rescue email adress to recieve my reset security question ..i dont have one

    how to add a rescue email adress to recieve my reset security question ..i dont have one

    Welcome to the Apple Community.
        1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
        2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
        3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT5312 How to set a rescue email address when I already have an Apple ID and I forgot my security questions

    How to set a rescue email address when I already have an Apple ID. Actually I forgot my security questions.

    You won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • Need help/guidance with how to add a rescue email to my apple ID

    Ive been unable to access my itunes account because it keeps on asking me for my security questions (which i have never been asked before) I have unfortunetly forgotten the answers and realize that i can send myself an email with the answers. However i didnt add a rescue email when making my apple ID so could someone walk me through the steps as to how to do this now.
    thanks

    You won't be able to add a rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • HT5312 how to send the rescue email

    i cant figure out how to send the rescue email.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address - if it doesn't show then you don't have a rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT5312 how to change your rescue email

    how do you you add a rescue email if you didnt add one when you created the accout? because when i go to purchase anything off the itunes store it ask me to answer sercurity questions but i dont remember my answers for them because i made this account a long time ago. iIt also doent give me the option to send the answers to my rescue email because i dont think i ever put a rescue email when i created the account.

    If you aren't getting the reset link then you don't have one, and you won't be able to add one until you can answer your questions - as it says on the page that you posted from :
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

  • HT5312 How to get a rescue email? Am not able to,purchase because I have forgotten answers to security questions

    How to get a rescue email? Am not able to,purchase because I have forgotten answers to security questions

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87687)

  • HT5312 How do I receive rescue email - I have exceeded maximum attempts

    How do I receive rescue email - I have exceeded maximum attempts
    I have this message:
    Exceeded Maximum Attempts
    We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
    You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.

    If there's an option on that message to have it sent to you, use it, wait a few hours, and check the spam filter. If not or it doesn't work, you need to contact Apple, either through the link in that article or by phoning them.
    (79307)

  • HT5312 Where to add my rescue email?

    Hi,
    I dont know where to add my escue email? I need to reset my security question as I dont remmeber the answers, I want to use the rescue email.
    Please support.
    Thanks,

    If you don't know the answers to your questions then you won't be able to add a rescue email address to your account - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use. Or you could use 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 How to change my rescue email on iTunes on your iPhone

    How to change my rescue email on my iPhone

    If you know the answers to your securoty questions then follow the instructions half-way down the page that you posted from :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you can't remember your answers to your questions and you don't have access to your current rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset before you can then update your rescue email address for potential future use.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5312 How to create a rescue email

    I would like to know how can I create a rescue e-mail address?

    If you know the answers to youe security questions then the steps half-way down the page that you posted from tells you how to add one to your account.
    If you can't remember the answers to your questions then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5312 how to set a rescue email id ??

    i am not able to set a rescue email id , i want the procedure for it . i already have an apple id but want to set rescue email-id as i have forgotten answers to my security questions . plzz rply asap

    You can only set a rescue email address (as described half-way down the page that you posted from) by answering 2 of your 3 security questions.  If you don't know their answers then you will need to get the questions/answers reset first - see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 How to setup a rescue email

    I've been trying to answer my security questions but I cannot answer the questions even when I click send to my email I never get the email...?

    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

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