HT5312 How to reset my security question without rescue email address ?

How to reset my security question without rescue email address

You will need to contact iTunes Support / Apple to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

Similar Messages

  • HT1918 How to rest security question without rescue email address?

    Hello
    I forgot my security question and want to
    reset it but I don't have rescue email address
    How could I do it
    Pls help
    Thanks

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support

  • How i can reset my security questions without rescure email

    Hi
    How i can reset my security questions without rescue email because i didn't have it i  to solve this problem  but i failed and my account is blocked i can buy anything from store please someone help me to solve this with all step by step and all links I'm so confusing
    Thanks

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How can I reset security question without rescue email

    how can I reset security question without rescue email, or hoe should i set rescue email with existing account?

    Call Apple they will be able to help you. 1-800-APPLE

  • Security questions without rescue email

    How to reset security questions without rescue email?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (92043)

  • HT5312 How I reset my security questions

    How I reset my security questions?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5312 How to reset my security questions for my Invoice2go

    How to reset my security questions for my Invoice 2go

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • HT5312 how to reset my Security Question

    hi
    how to reset my Security Question, i will try many times but i cann't please help me for that

    What have you tried many times ? If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 how to reset my security question. i forgot my security question

    How to reset my security question. Because I forgot my security question please I want download paid apps -_-

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 how to reset my security question and answer i have try everything  but can't get it don

    how to reset my security question and answer i have try everything  but can't get it don?

    WHat have you tried ?
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT5312 How to reset my security question(s); I am still not clear on the explanation given

    How to reset my security question(s); I am still not clear on the explanation given

    I may not be making myself clear on what I have done;
    Initially, I went through the steps to answer the security questions; I was only able to answer one, then I reached the maximum amount of attempts for the second question.
    I then tried the steps; to the page to click on 'manage my id'; then I signed back in and clicked on the line on the left side of page that reads "password and secuirty"; which then states; "We apologize, but we were unable to verify your account information with the answers you provided to our security questions - You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours".  
    The thing is, I am not and was not trying to reset my password, only the security questions - for the past 2 - 3 hours I have been trying this.
    I have also tried to get phone assistance and I keep getting e-mails that Apple has tried to call - no one has called my number, I have been sitting by the phone for the pastg 3+ hours . . . .
    I am not sure what else to do at this point.
    Anthony

  • HT5312 How to reset your security questions and answers?

    How to reset my security questions and answers? Pls help!

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 how to reset my security question as I cannot remember any ?

    Hi,
    I want to change my security question as I cannot recall them but when I am log in I cannot reset them unless I know them !!!!!!!!!!!
    how can I do reset them in a simple way ?
    Thanks
    David

    If you mean that you aren't getting the reset link on your account, as described on the HT5312 page th that you posted from, then that will only show if you have a rescue email address on your account
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 How to reset my security question Apple ID my iPhone had been stolen

    How to reset it I'm going crazy

    The article you referenced (HT5312) gives the steps for resetting your security questions if you have a rescue email address.  If you don't have a rescue email address, there is a link to contact support for assistance.

  • HT5312 How to reset my security questions? I've forgotten them

    How to reset my securiy questions from my ipad mini retina

    If you read the HT5312 page that you posted from then you will find instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

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