HT5312 I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping. Sincerely

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.
Sincerely

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(80897)

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I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping. Sincerely

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.
Sincerely

Welcome to the user to User Technical Support Forum provided by Apple.
cuneytsarvazlar wrote:
.. I forget security question's ...
For Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107928)

I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember them. How do you change you security questions with out knowing them?

I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember the answers. I tried going to appleied.apple.com but I won't allow me to change my security answerswithout answering the original questions. How do you change you security questions with out knowing them? I need help.

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

HT4993 I was charged money to my iTunes account and I didn't purchase anything and now my account is frozen how do I in freeze my account without paying for something I didn't purchase

I was charged money to my iTunes account and I didn't purchase anything and now my account is frozen how do I in freeze my account without paying for something I didn't purchase

Check your purchase history to make sure nothing was purchased your account:
http://support.apple.com/kb/ht2727?locale=en_US&viewlocale=en_US
if your account was not used to make the purchase call AppleCare and ask for some assistance or you could email/chat a case to iTunes support.
To email/chat iTunes support follow the link below:
expresslane.apple.com
- select iTunes
- select iTunes Store
from here follow the options.
hope this helps

HT5312 I can not access purchase anything using my Apple ID because I forget my security question to verify that it's me and forgot my password to my rescue email up change my security question. What do I do?

I can not access purchase anything using my Apple ID because I forget my security question to verify that it's me and forgot my password to my rescue email up change my security question. What do I do?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105875)

If I purchased apps with one Itunes account (hotmail) can I convert the apps to an Itunes (ME) account?

I purchased apps with one Itunes account (hotmail). I then changed my account sign-in to a different email sign-in (ME) because of iCloud. Can I easily convert the apps to an Itunes (ME) account when an update for each app occurrs?

Did you change your existing iTunes account or did you create a new account ? If you updated the existing account then you should be ok. But if you created a new account, then as apps are tied to the account that originally bought/downloaded them and they can't be copied or transferred to a different account, only that original account will be able to download any future updates to them or re-download them on a different device.

I am having problem with my itunes account because when i try to buy something online it say..Your purchase can not be completed for assistance, contact itunes support.

I am having problem with my itunes account because when i try to buy something online it say..Your purchase can not be completed for assistance, contact itunes support.

What happened when you contacted iTunes support as directed?
http://www.apple.com/support/itunes/contact/

HT5312 I forget security question's

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping. Sincerely

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked

I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87808)

HT201303 I cannot purchase anything using my apple account because I forgot my security questions. Can you please help me?

I forgot my security answers to my questions and cannot access or purchase anything. Please help
<Email Edited by Host>

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

I'm trying to upgrade WordGemH on my IPad with no success using my account because of the security questions which I. Haven't done before.

I'm trying to upgrade WordGem on my IPad with no success using my I tune account. The problem is the tow security questions which I haven't done before.

Hi there Nabila Bakry!
It sounds like you may need to reset your security questions. This can be done by following the instructions in this article:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

HT4528 My phone will not allow me to update apps or purchase anything with my itunes card. It tells me that I need a valid card. I do not use a credit/debit card and only purchase with itunes cards.... what can I do for my phone to download?

I cannot download, purchase, or update any apps because it says my credit card is invalid; however, I only use iTunes cards.... how can I correct this problem?

To be exact the error says the iphone could not be restored, an unknown error occured (-1). What is that?

HT5312 I forgot my Apple ID questions but I don't have a rescue email address and i am not able to buy anything with my iTunes account!

Does anyone know what to do?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I got a friend's old iPod classic and want to use it with my iTunes account. How do I do this? I want to delete most of what's on there now and add my own songs

Is there a way to sync this iPod to my pc? I want to delete most of the songs on the iPod now and add my own using my iTunes account

Connect it to your computer, click here, and follow the instructions.
(103740)

HT5312 I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping. Sincerely

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