HT5312 I do not remember the security answer apple ID.Please help.Thanks you!
I do not remember the security answer apple ID.Please help.Thanks you!
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use
Similar Messages
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If I do not remember the security questions?????
If I do not remember the security questions?????
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97042) -
I can not remember the security questions on my device
I can not remember the security questions on my device
http://support.apple.com/kb/HT5312
If the above link doesn't help:
Go here:
https://getsupport.apple.com/GetproductgroupList.action
ask for assistance. -
HT1491 Cannot remember the security answers. Bought a new phone. Plz help!
Cannot remember the security answers. Bought a new phone. Plz help! iPhone 5. Want to buy apps and it keeps asking questions I do not remember. How do you reset this?
On your computer or safari on your iOS device navigate to:
For Canada - https://appleid.apple.com/ca.
For United States - https://appleid.apple.com/us/.
Click the "Manage your Apple ID" button, and sign in to your iCloud account. Once in, on the left side select "Password and Security", and this will populate our options on the right side. You should see an option to reset your security questions.
Also see this article about your "rescue email address" - http://support.apple.com/kb/HT5312.
If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly - http://support.apple.com/kb/HE57. Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions. -
I forgot my security code and my rescue email has been deactivated how do i reset the rescue account remember i do not remember the security codes
You need to contact Apple to get the questions reset; this can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
(95840) -
I am trying to change my password, but not remember the security questions and not access recovery email. Please give me a solution.Ana Maria Cappatto Simoes/ F. 11.50414433
Welcome to the Apple Community.
1. Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
2. If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
3. If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece
I press reset and there comes the messageYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100647) -
i do not remember the security questions and you sent on a secondary e-mail address that I do not recognize
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(88197) -
Hey Apple
I want to buy my first time there and do it and do not remember the security question that I want to.
Please tell us what they can do.Welcome to the user to User Technical Support Forum provided by Apple
Houshiar wrote:
do not remember the security question
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
I have my ID and password but can not remmember the security answers What can I do ??
I have my ID and password but can not remmember the security answers What can I do ??
Security Questions and Rescue Mail
There are various ways to resolve this matter, amongst them are ...
An email to … Apple - Support - iTunes Store - Contact Us.
Or
you can follow instructions here … Rescue email address and how to reset Apple ID security question
Or
you could call your national Apple support number and ask for Customer Service or their Security section. The phone numbers are here … Contact Apple support. -
Dear Sirs,
I had just upgraded my OS to the OS X Mavericks. After doing so, I noticed the following changes:
1) My MS Outlook for Mac 2011 does not sync with my Mac book's calendar/contacts/notes.
2) My iPhone4s does not sync with my Mac book's calendar/contacts/notes anymore.
Please help, thank you.
aawwiiCorrect, USB local sync was taken away from iphones and ipads with 10.9.1 and 2. We are not allowed to speculate on rumours it might come back in 10.9.3 plus new iTunes. Either wait and see or explore Syncmate 5 beta free trial.
icloud still works.
Cant help with the Outlook problem. -
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I have version 4.4.1 on my computer now, which is functioning properly - but does not read the .ARW files. When I download the link you sent and try to open it, it pops up as version 5 and I get this image (attached). This is my first time in one of these threads, not sure if i have to reply to each of you individually?
DdeGannes, could you please tell me how to recover the serial number from my operating system?
Thank you SO much everyone! -
I do a movie whith iMovie. I finalize the project and I pass it to iDvd. Then I do a little menu and I burn my DVD. When I play my DVD on a computer or in my TV it ALWAYS begins directly with the movie and not with the menu... PLEASE HELP!!!!
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Click to view full size
If there is an item in there drag it out.
OT -
As I was installing the Windows 7 on my Imacwith the bootcamp and stated how I wanted to divide the drive I put 160, but I want to add more space because of the adobe software it will not install two of them, so how can I add more on the drive space to from 160 to 250? please help thank you.
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hi, my new device was set up in the store that I bought it from. How can I transfer all old text messages over to my new device? I have followed the icloud back up steps on this page. Please help, thank you.
Its an iPhone 4
Message was edited by: zzziggy85Here is how
http://support.apple.com/kb/HT2109
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