HT5312 I follow the steps to the manage my account page, then I get to my security questions and it doesn't give the option to send an e-mail to my rescue address. Can anyone help?
I follow the steps to the manage my account page, then I get to my security questions and it doesn't give the option to send an e-mail to my rescue address. Can anyone help?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Similar Messages
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I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?
The Three Best Alternatives for Security Questions and Rescue Mail
If you do not have success with one, then try another:
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Macbook pro folder with question mark blinking appear whent I turn on, When I press the Option key Grey lock screen appear asking for a password, can anyone help me please?
Provide the computer's firmware password. If you don't know what it is, contact the person you got the computer from or Apple.
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HT4623 i don't have the option 'software update'. I have a iphone 3. Can anyone help?
I am a novice and have inherited an iphone 3gs. I tried to download iunes music and somehow have lost all the apps i had. For example i am trying to get sky sports news and it keeps saying i need ios 5.1. What is this and how do i download it. Instructions say go to software update but i don't have this option on my phone. can anyone help?
Thank you.Follow the directions here:
http://support.apple.com/kb/HT4972
iOS 6.0.1 will be installed on your phone. -
I don't remember my security questions and it doesn't give the option for reset.
I do not remember my security questions and so I can not do in app purchases. Does anyone know how to reset them because it doesn't give me the option of resetting them.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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I can't find an option to add a recovery email for the purpose of resetting my security questions. There is also no option when I am in the "manage my account" area that lets me reset my security questions. How can I reset them?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
i am trying to use my account to purchase but i forget my security questions and also i gave the wrong email address. What can i do?
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?
Forgotten passcode or device disabled after entering incorrect passcode
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I'm unable to install the latest Photoshop CC 2014 update. Error message U44M1P34. Can anyone help please?
U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html -
I have an iphone 4 started the problem saying no service, then when restarting asked to connect to itunes and became jammed in MDU mode, I connect to itunes and clicked on restore, it went through all the steps and nearly completed it gives me an error message saying cannot be restored error -1. Can anybody help me how to restore my iphone. or what to do next, some reseller asked me to go the shop where I bought to replace it for me as this error cannot be restored by any shop. It has to be returned to apple and get it replaced. The warranty already expired and don't know what to do.
Please helpError 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1 -
I'am getting an update error when am trying to upgrade to newer version (4.3.2)..the error message content shows that i tunes could not back up the i pod,because the back up was corrupt or not compatible with ipod..can anyone help me out to fix this issue
Hi,
Try here: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird--- -
I have an iPhone 4S running software 5.1 (9B179) and cannot sync the photos in PhotoStream with iPhoto '11 v 9.2.1 (628). There's no option to update iPhoto and no option of PhotoStream (which is enabled on my phone). Can anyone help?
Thanks, Peter.
The "link related" and "text related" crashes were what I interpretted here, too, though I'm at a loss on how to proceed given that this is a fresh system and applications. This is happening with multiple InDesign projects in a design office environment where many others work on the same files and none of the other computers are having problems with these files. I've removed the same files listed (thank you for those) before and did so effectively with creating the new user account to test with, but it had no effect. I just tried again though, as these files could easily have becone corrupt again if they were being written to when InDesign crashed. Will let you know if that makes any difference. I've also gone through and completely cleaned out the fonts again and once more cleared the font caches. If need be I'll reboot this system into safe mode and try that way.
Best,
Mike -
I update my iPhone in iTunes, and after some time, opened a window saying "rosolvendor conflict" and asking me to choose, giving me two options, showing the name of a friend who also has an iPhone.
Can anyone help me?Dear Tim,
I saw your message. Below are the problems:
Whenever I connect my iphone 3GS to my PC through a USB. My itunes software comes up automatically.
1. After that a message appears from the itunes that states that 'itunes could not connect to the itunes store, an unknown error cccured (306).
2. After the above, an alert message comes up which states that A new iphone software version 5.1 is availlable for my iphone. It then states would you like to download it and update your iphone now? With the options buttons as Cancel or Download and Update or Download Only. Whenever I clicked on Download and Update or Download Only, the next message that comes up is that The iphone Software Update Server Could not be Contacted and suggest make sure your network setting are correct and active or try again later.
The above is the challenges I am facing now. -
I have an Imac G5 running on Mac OSX 10.4.11 and would like to upgrade to Lion. I need to upgrade to Snow Leopard first but the aplle dealer tell us here the Snow Leopard is no more available on Power PC. Can anyone help?
Does your Mac meet Lion's requirements?
Apple - OS X Lion - Technical specifications
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
Snow Leopard requirements:
General requirements
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation -
I am trying to "authorize" my new computer so that I can download my previous purchases from the cloud. It says to open iTunes and go to the STORE menu and select AUTHORIZE MY COMPUTER, but when I open iTunes there is no STORE menu. Can anyone help?
If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(85933)
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