HT5312 I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
Thanks.

Similar Messages

  • TS3297 I have forgotten my answers to my iTunes security questions what can I do?

    I tried to purchase something on I tunes and it requested I answer further security questions that I do not remember the answers to what can I do ?

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • I forgot the answers to my apple security questions and there's no link to reset them. Is there any way to do it without calling them? I do have a rescue email.

    I cannot seem to find a way to reset my security questions without call apple. I looked to see if there was a link under the questions but there was not.

    The rescue email should give you the procedure for changing the answers.  If that does not help you can call Apple at the number for your location from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

  • I cant remember the answers to my itunes security questions. Therefore i cant buy any new apps,films, podcasts etc.Please help.

    I cant remember the answers to my apple security questions. So it wont let me buy anything on the itunes or app store. Please help.

    The option to send reset info will only appear if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the option then that implies that you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

  • HT5312 I have forgotton the answere to my second security question so that i can change my password. I have tried more than 8 times

    I have forgotten the answerer to my second security question and i have exceeded 8 attempts. How should I proceed? I wanted to change my password .

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104422)

  • HT1918 i have forgotten the answers to my itunes security questions. someone please help me!!!

    I have forgotten the answers to my old security questions as I made my itunes account years ago but I have never really used it that much. I now have $50 on my account from Christmas and I CAN'T PURCHASE ANYTHING because i don't know the answers to the 2 security questions.
    I have seen on youtu** that you can go to your apple ID account and click security questions and you have the option to change/edit the questions & answers, I don't have this option at all.
    HELP ME PLEASE

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • My rescue email is a deleted email and i have no idea what the answers are to my security questions- what do I do? How do I change the rescue email?

    My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?

    You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
    If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support.

  • I forget the answer to my itunes security questions, How do I change them?

    I forget the answer to my itunes security questions, How do I change them?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • I forgot the answer of my itunes security question help me pls

    good afternoon i have problem to my itunes account any one can help me pls? i buy itunes card to buy some games from appstore but when i buy the games from appstore itunes always ask me the answer of my itunes security question and the problem is i forgot the answer of my security question any one can help me how to reset my security question? i really need help pls
    Thank you.

    If you have a rescue email address on your account (an alternate email address is different) then you can use that to reset them : If you forgot the answers to your Apple ID security questions
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • Premier pro is not on the list in cloud to download? i have tried multible ways but still cant get the free trial download

    premier pro is not on the list in cloud to download? i have tried multible ways but still cant get the free trial download

    Hi axeevan,
    Please download the Premier Pro CC application through your account on adobe.com.
    If in case you still face issues, please contact support:
    https://helpx.adobe.com/contact
    Regards,
    Sheena. 

  • How do I change my security questions for my apple ID if I do not remember the answers to my current security questions?

    How do I change my security questions for my apple ID if I do not remember the answers to my current security questions?

    If you have a rescue email address (an alternate email address is different) on your account then you can use that to reset them : http://support.apple.com/en-us/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/en-us/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : http://support.apple.com/en-us/HT201356
    Or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT201300 I have a early 2008 macbook pro and i need a replacement bezel frame for the screen.  Where do I find if it is a A1211?

    I have a early 2008 macbook pro and i need a replacement bezel frame for the screen.  Where do I find if it is a A1211?

    http://www.welovemacs.com

  • When i try to buy something it gives me my security questions i put them in right but saying they are worng i try to send me a email of the answers from itunes but it near shows up in my email?

    when i try to buy something it gives me my security questions i put them in right but saying they are worng i try to send me a email of the answers from itunes but it near shows up in my email?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105412)

  • I can´t change the answers to my itunes security questions

    I can not purchase  an app with my new itouch because I don´t remember the answers to my itunes security questions. How can I change the answers?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76907)

  • HT201359 I purchased gems for the game bingo and they are not there however I received my receipt to my email stating its paid for and it says it is gems purchased for the game pet story but they are not there either..how can this be corrected?

    I purchased gems for the game bingo but they are not there however I received the bill to my email stating its paid and it shows it was gems purchased for the game pet story but the gems are not there either. How can I correct this problem?

    Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

Maybe you are looking for

  • Is there a way to adjust snooze time in iCal

    Is there a way to adjust snooze time in iCal...please tell me there is!!

  • How can I get Win 10 to open to my prefered user account?

    How can I get Win 10 to open to my prefered user account?  It insists on going to my Administrative account.

  • Booting from a mirrored disk on a zfs root system

    Hi all, I am a newbee here. I have a zfs root system with mirrored disks c0t0d0s0 and c1t0d0s0, grub has been installed on c0t0d0s0 and OS booting is just fine. Now the question is if I want to boot the OS from the mirrored disk c1t0d0s0, how can I a

  • Last Chance to Weigh In On Web Services and SOA

    <p> IDC is conducting a worldwide survey to get a developer's perspective on Web Services and Service-Oriented Architecture (SOA) in collaboration with several large IT vendors, including SAP.  Originally the survey was scheduled to close on January

  • CFileDialog DoModal not working

    I have a solution with 2 projects developed on an XP PC in Visual c++ 6.0 and converted to Visual Studio 2010 and running on windows 7.  One of the projects is a dialog based MFC application.  When I run it, the main dialog is displayed from DoModal(