HT5312 I have recently made a new Apple ID account, but the problem is my old security questions transferred onto my newer account, any advise?
Please help I have no idea what I need to do xx
That wouldn't be possible, the new Apple ID would have no idea about the old Apple ID. It's also a bad idea to create a new Apple ID. Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID.
Similar Messages
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Anyone experiencing problems sending mail using Apple Mail viaTalkTalk - can receive but not send - was ok up until pm 24/08/12 - have recently loaded Mountain Lion patch could this be the problem?
jag157 wrote:
"I managed to solve the problem. Under smtp settings (mail preferences/accounts/edit smtp) I set the outgoing port to 25 (as recommended by Talktalk), no authentication (set to none) and unchecked SSL. I found that until I set the port to 25 and authentication to none I was unable to uncheck SSL. One I had done this I was able to send from my main email and other email adddresses set up under my account."
Superb advice R&W! My email sending block using TalkTalk started 2 months ago using Snow Leopard, continued when I upgraded to 10.8.2, and has been persistent on my wife's new iPad (IOS 6.1). Implementing your wise words has fixed all that, and now enables me to call her on FaceTime — previously only she could call me. Thank you so much; this will save hours of further fruitless searching and phoning.
Please remember that your email is now insecure, if you wish to have a secure connection SSL must be on and port 25 should be avoided. -
Hello,
I'm having probelms backing up my information to my iCloud account. I tried to reset the account and erase everything in my account but the problem is still there. The problem is that my iPhone is not able to complete the backup process and all it is saying a problem occured.
Someone Pleas let me know how to reset my account, delet everyhting in the Cloud and start a new backup.
Thanks very much,
Dalal TammarWelcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
First check that your device is correctly connected to the wifi/internet (settings > wifi)
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.
More about iCloud v iTunes Back Up -
I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96653) -
i have upgraded my iphone to iSO version 6 but the problem is the phone was locked it shows that only compatible SIM cards from a supported carrier may be used to activat Iphone.please insert the SIM card that came with your iphone
So then do as it says...insert the SIM that came w/the phone.
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I forgot my security question answer and i dont have a rescue email so i cant change them but i know my apple id password and can accses my account but i need to change my security questions
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(115016) -
Okay so I have had apple for a while and I got a new apple ID not to long ago and then answered the security questions and it said that it was the first purchase with the apple ID and I have to answer them and now I don't remember the answers
From an older post by King_Penguin:
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer. -
New iPhone, new Apple ID. But the built in apps won't update.
I got my first iPhone, when my mom got it for me, she signed in with the family ID when the preloaded apps appeared (like keynote and pages) now these and other apps need updates but I started using my Apple ID when she gave the phone to me. Now these apps need updates, but they can only be updated through my mom's Apple ID. But then I would be locked out of mine on my phone. So I deleted one or two, thinking they came automatically with my phone. When I went back to reload them they cost $9.99 and up! But I had them originally with my phone! is there a way I can get those apps as if I had started this phone with my ID? And does anyone know for sure if it will work?
You never purchased them with your current Apple ID. Their ownership is tied to the other Apple ID. That does not transfer. You will have to re-purchase all purchased apps using your new Apple ID and a new iTunes account.
You can call Apple to see if they will help you out, but not assurances that they will:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
I cant remember the answers to my apple security questions. So it wont let me buy anything on the itunes or app store. Please help.
The option to send reset info will only appear if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the option then that implies that you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use. -
windows has recovered from an unexpected shut down
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 16393
Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA80053BEB20
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\020514-15756-01.dmp
C:\Users\NIKHIL\AppData\Local\Temp\WER-37596-0.sysdata.xmlWe do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
We prefer at least 2 DMP files to spot trends and confirm the cause.
Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
If you have any questions about the procedure please ask
Wanikiya and Dyami--Team Zigzag -
i have resently gotten a ibook g4. and it hasnt been wiped clean and has no restore disk , i really cant figure out how to get around the administrator it is still on the computer as well, if anyone can help thanku
Hello Ronda,
I am in the same situation as Kathylynn. My Ibook was purchased through a school district. They recently upgraded their computers and have sold the outdated ones. I have no way of getting in the information through the previous owners. -
I have a Ipod that has my personal music on it from a previous computer. I would like to sync the music from the Ipod to my new computer. How can I do this?
The music sync is one way - computer to ipod/iphone. The exception is itunes purchases: File>Transfer Purchases
Use your backup copy of your old comptuer to put everything on the new one. -
I have checked the emails that I have on file and they are correct. When I press the "Send email" button to help reset security information it is sending it to an email address that I have never ever had! Why is it not sending the email to one of the two emai addresses that ARE on file? I have no idea why it is even sending anything to that email adress or where it came from.
I have money on my account. My account is now locked. It is sending instructions to an emai address that I have never seen before. I cannot find anyway to get phone support. I have a feeling this is going to take at lest a week if not longer to fix.
Can anything be done...??Unfortunately you've discovered too late how important it is to maintain an up-to-date backup of your iTunes library (and all other data of value). You could, before wiping the drive, have considered making use of a commercial data recovery service that could (albeit at considerable cost) have extracted your library from the hard disk, even if virus infected.
In the absence of that option, you will need to restore the content of your library from its original sources:
Depending on your location, you may be able to re-download any iTunes Store purchases that are still available on the Store
Likewise, most digital purchases from Amazon (including auto-rip copies of purchased CDs) should be available from the Amazon Cloud and via the Amazon Music application - the same may be true of other commercial sources for digital downloads
Content imported from your CDs will have to imported again
The specific situation that you describe regarding the music imported from your friend's external HDD suggests that either the source is badly organized and/or originates from a source other than iTunes (other media players may use alternative tags for information like artist, title, album, etc. that are not wholly consistent with how iTunes handle these). Without details of the issues you're seeing it is difficult to suggest a remedy other than going through the media album-by-album, track-by-track, and correcting the inconsistencies.
In the absence of a backup or access to the original library data there is no option other than painstakingly recreating your library as described above. As you do so, you'll now realize how important creating and maintaining backups are - in my case I have at all times three separate duplicates of my library, in two different locations, where none is ever more than a week old compared to the content of my master library. -
The backups mentioned above only back up NEW photos I took and put them on my cloud. My PC wouldn't recognize my phone without updating to IOS 7. I did some chores and came back to my phone and I have an error message on my iPhone screen. When I log into iTunes, it asks me to restore my phone, but I know that will wipe out the photos for good. Is there any way to get these old pics off my phone before restoring? Very special pics of my little boy on here.
Read this... import photos to your computer...
http://support.apple.com/kb/HT4083 -
hi.
I am unable to read i book contents.
once i touch the i book icon , my contents in the i books will be visible for 5 seconds n then automatically i book closes by itself.
iam unable to acess to ibook at all. i have updated ios6.0.1.
also updated i book 3.0.1. but still the same problem.
same type of problem iam facing when i open magzster some times.
help me n guide me to resolve this problem.
or you can call me to the following number.
regards.
k.n.balaji.
india.
+919989092629hi.
I am unable to read i book contents.
once i touch the i book icon , my contents in the i books will be visible for 5 seconds n then automatically i book closes by itself.
iam unable to acess to ibook at all. i have updated ios6.0.1.
also updated i book 3.0.1. but still the same problem.
same type of problem iam facing when i open magzster some times.
help me n guide me to resolve this problem.
or you can call me to the following number.
regards.
k.n.balaji.
india.
+919989092629
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