HT5312 Paid for additional iCloud storage and now have new Apple ID and email and need to transfer over to new account.

I paid for additional iCloud storage for my iPad a few months ago using my current email at that time. Since then I have changed my email account and need to know if I can transfer my storage under my new email account.

Sign out of old ID and sign in with new.
Settings>iTunes and App Store>Apple ID

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HT201318 i've paid for my icloud storage but now need a vat receipt, where can i get one?

i've paid for my icloud storage but now need a vat receipt, where can i get one?

Usually Apple sends an invoice to your mail 1-2 days after your purchase.
You may even search the invoice yourself, but I'm not sure if you will find it before 1-2 days.
More info here https://discussions.apple.com/message/12360444#12360444

I have paid for additional iCloud storage but its not updated on my devices

I have paid for additional iCloud storage but its not updated on my devices
How Long does it take, its been 24 hrs already

The iCloud storage is for your backup, it will not make your device capacity larger.

TS3988 I have paid for additional iCloud storage but its not updated on my devices

Can anyone help?

The iCloud storage is for your backup, it will not make your device capacity larger.

TS3992 My iPad hasn't backed up to iCloud for 2 weeks so I've connected it to my laptop and it still won't backup and this is AFTER I paid for extra iCloud storage. I'm so frustrated because it keeps saying back-up failed but I don't know why.

My iPad hasn't backed up to iCloud for 2 weeks after repeated attempts even AFTER I paid extra for more iCloud storage. I've connected it to my laptop and it still won't backup. I'm so frustrated because it keeps saying back-up failed but I don't know why. Please help, thanks!

To back up to your computer, right-click on the name of your iPad on the left side of iTunes and click Back Up. (If running iTunes 11, first go to View>Show Sidebar.)
To get your iPad to back up to iCloud again, try deleting your last backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on again. If it still won't back up, you may have an app that is preventing the backup from succeeding. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.
If it still won't back up you may have network issues connecting to the iCloud server. Solutions to that include power-cycling your wireless router (unplugging it for 15 seconds, then plugging it back in), resetting network settings on your phone (in Settings>General>Reset), updating the firmware on your router, and changing the router's DNS settings to use Google's public DNS (see https://developers.google.com/speed/public-dns/docs/using).

Had problem downloading Elements 13 so used the live chat - advisor downloaded a trial version, even though I've paid for full version. I now have to enter the serial number every time I want to use PE 13. Any suggestions? Many thanks

As above, live chat advisor downloaded PE 13 as I couldn't get it to work - but it turns out to be a trial version, even though I had already paid for full version. I now have to enter the serial no every time before I can use it! Any suggestions greatfully received!!

Hi Sally,
Kindly download 64 bit version from the link mentioned below.
Download Photoshop Elements products | 13, 12, 11, 10
Thanks,
Atul Saini

I had to reinstall CS4 and now have error messages when opening bridge and photoshop

The error message is "The specified module could not be found. C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.1\Version Cue.DLL

I tried what you suggested and it did not help. whenever I try to open either photoshop or bridge, I get a message saying that there was a problem loading scripts the last time that Bridge was open and do I want to try loading them again? If I click yes, I get that same error message that I reported in my original question and photoshop/bridge will immediately close. If I click no, photoshop and bridge will open but it will not let me open a raw format document. It seems like Adobe Camera Raw is not being recognized.   One of the updates I downloaded was an update to Adobe Camera Raw so the functionality is there, it just can't be accessed. do you think I should try to uninstall and re-install Photoshop again?
Date: Mon, 3 Sep 2012 19:48:31 -0600
From: [email protected]
To: [email protected]
Subject: I had to reinstall CS4 and now have error messages when opening bridge and photoshop
    Re: I had to reinstall CS4 and now have error messages when opening bridge and photoshop
    created by Arpit Kapoor in Downloading, Installing, Setting Up - View the full discussion
Go To Help->Updates and install the latest update. It should work.
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4670793#4670793
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     Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
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Hello! I want to sell my iphone 3g because i have 3gs- i cleared the info in settings and now have black screen saying no service and usb port pointing to itunes - is that all i do ?

Hello! I want to sell my iphone 3g because i have 3gs- i cleared the info in settings and now have black screen saying no service and usb port pointing to itunes - is that all i do ? i am pretty ignorant of computers- lol- i had read that i need to plug it back into itunes to verify it has all cleared out- i want to sell it on craigs list or ebay- i am really hurting for money right now- all your answers appreciated...

It needs to be restored by someone. You can do it, and set it up as a new phone, or the buyer can do it.

I installed Lion and now have 2 system preferences(1 original and 1 alias). How to fix?

I installed Lion and now have 2 system preferences(1 original and 1 alias). I'm trying to clean up Launchpad and I have 2 system preferences and 2 iTunes apps. How can I merge or remove the unecessary files?

No. It's perfectly safe. An alias is just a pointer to the actual file, not the file itself.
BTW, the icons in the Dock are also just aliases, so it's safe to remove those as well, and just keep the ones you use often.

Tried updating Iphone 4 and now have got all my brothers apps and his apple ID sign in?

Tried updating Iphone 4 and now have got all my brothers apps and his apple ID sign in?

You must have synched your phone with his iTunes account. The iPhone can only be synched with one iTunes account at a time. You need to synch your phone on a computer that has YOUR iTunes account. Then all the current data on your phone (your brother's data) will be erased and replaced with your own data.

Can I pay yearly for additional icloud storage?

I do not keep a current valid credit card on file at the Apple store for personal reasons. I would like to purchase additional icloud storage, but pay yearly instead of monthly. How could I do this?

Unless you're currently on an annual payment plan, you can't. You also can't subscribe to additional iCloud storage without having a credit card on file.
(121764)

My iphone went dead and now has the apple logo blinking on and off

my iphone 4 went dead and now has the apple logo is slow blinking on and off when it's plugged into my computer. I cannot stop it. Tried a hard restart but nothing happened.

Morning blgarratt,
Thanks for using Apple Support Communities.
If it is showing the Apple logo with no progress bar or a stopped progress bar, for over ten minutes.
For troubleshooting on this, take a look at this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Hope this helps,
Mario

Can I pay for addition iCloud storage for my family member

I want to buy more storage for my children, but I don't want to connect my credit card to their iCloud accounts. I've added them as the family members, could I pay for their iCloud through family sharing?

Your children's accounts currently have some account information with them ... so just put in your card data, do the charge, and then change it back to the account info they have now, and then your card is off the account.

Can i pay for additional icloud storage annually or pre-pay?

If I want to purchase an additional 20GB of iCloud storage...cost 99¢/mo...is it not possible to prepay or pay annually? I mean...really...is it cost effective to pay 99¢ every month?

The annual plan is only applicable to those who were already paying for storage under the old regime. They will be moved to a cheaper monthly plan. Those who then change to another plan, or those who begin a storage plan, can only pay monthly.
Changes to iCloud storage for current customers - Apple Support

Paying for additional iCloud storage

Can I use the credit on my iTunes account to pay for my additional I cloud storage plan

This is the downgrade method:
Choose Apple () menu > System Preferences, then click the iCloud icon.
Click the Manage button.
Click Change Storage Plan.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose the required plan, then click Done.
However I don't know whether you can elect to use credit: possibly you could go to your Account in the iTunes Store and remove the credit card - this is a guess, but it might force it to use credit.

HT5312 Paid for additional iCloud storage and now have new Apple ID and email and need to transfer over to new account.

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