HT5312 Problem with security question

I have Problem with security question

The Best Alternatives for Security Questions and Rescue Mail
     1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • TS1702 Having problems with Security questions to be able to download from the iTunes store

    Having problems with Security questions to be able to download from the iTunes store

    Security questions
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
    This user tip may also help you Security Questions

  • I gotta problem with security question recovery email I'd, mistakenly I entered wrong email I'd so now I want to edit that I'd plz help me

    I gotta problem with security question recovery email I'd, mistakenly I entered wrong email I'd so now I want to edit that I'd plz help me

    expresslane.apple.com to get a hold of itunes to reset them by email the only way

  • Hello I have a problem with security questions and i cant reset to my email  The error was   Exceeded Maximum Attempts  We apologize, but we were unable to verify your account information with the answers you provided to our security questions. You have

    Hello
    I have a problem with security questions and i cant reset to my email
    The error was
    Exceeded Maximum Attempts
    We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
    You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.
    Click here      for assistance.
    i waited more than eight hours. and back to my account but it is the same ( no change ) i cant find forgot your answers
    http://www.traidnt.net/vb/attachment...134863-333.jpg
    can you help me please

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201363 hello,I have a problem with security questions.i don't remember the answer. can you help me please

    hello,I have a problem with security questions.i don't remember the answer,please help me. i don't know how to manage this

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104775)

  • I'm facing problem with security questions,

    I'm facing problem with security questions,
    please hlep me to solve it.

    http://support.apple.com/kb/HT5665

  • HT5699 Having problem with security question

    Cannot get iTunes card to work having problem with security question

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • Problem With Security Question ?

    the saved email is @hoymail.com not @hotmail.com and i know the email what should i do

    Hi there archi76,
    You may find the information in the articles below helpful.
    Apple ID: Changing your Apple ID
    http://support.apple.com/kb/ht5621
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    -Griff W. 

  • Problem with security question or pin

    is there anyway to change the plan on a phone without pin or answer to security question. the previous owner passed away and now i can not change the plan it is a prepaid setup but i would like to put a unlimited text bundle on there

    shawnreaves wrote:
    is there anyway to change the plan on a phone without pin or answer to security question. the previous owner passed away and now i can not change the plan it is a prepaid setup but i would like to put a unlimited text bundle on there
    If the previous owner passed away, and you are taking over the line (as it sounds like you want to do) I would advise that you go to Verizon with proof of death, and then do an AOL to put the account in your name; you can then set up the account to your liking.

  • Problems with security questions.

    Since i downloaded itunes onto the new computer i got for christmas it keeps telling me i need to answer my security questions so it will allow me to buy songs on this computer.  Is there a way to reset them because i don't remember them it was so long ago?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 Problem whit security questions - HELP

    I have a question, i have forgot my security questions and i have rescue e-mail, but when i go to  Password & Security, i don't have option: "Send reset security info email to...."! And what to do? Please, help.

    You're sure that it's a rescue email address that you have, not an alternate email address ? If you aren't getting the reset link then that indicates that your don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 Problem Resetting Security Questions

    I have been trying for months now to rest my security questions, everytime i try click the link to send an email i dont get any email. is this just happening to me , or the same for other people

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95627)

  • HT5312 I have a problem with seccurity question

    Hello I have problem with security question , I am forget the anser

    The page that you have posted from has instructions on how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT204088 Dear sirs,  Could you please help me on my problem with my apple ID  I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working,  My account have 50$ and stil

    Dear sirs,
    Could you please help me on my problem with my apple ID
    I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working,
    My account have 50$ and still didn't buy anything

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100546)

  • Please help me to fix my problem in security question, I've really totally forgot the answer, this is the second time

    Please help me to fix my problem in security question I've really forgot the answer,
    Please let me know how to fix this, thank you

    You set the answers to the security questions so that nobody else can access the iPad without knowing those answers. It's a security thing. You need to get your head around the importance of these answers.  If we put all your data in a safe and gave you a password to open it, would you forget it? Twice? That is exactly what you have done.
    Restore. The fate of your data is uncertain.

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