HT5312 The option to reset security information tab isn't showing up for me, is there I way that I can make it show up. I have a rescue email address and it still doesn't show up. Please help!

The option to reset my security information tab is not available for me, I have a rescue email address in place and it still doesn't show up. Please help!

You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96335)

Similar Messages

  • How do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...

    how do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...would I have to delete my apple ID and start again using old ID?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201363 i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(

    i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 I dont have a Rescue email address and how i can reset Apple ID security questions

    I dont have a Rescue email address and how i can reset Apple ID security questions
    Regards

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Hi, I have forgotten Rescue email address and security questions answers. What I only have is my Apple ID and my password. How can I fix it?

    Hi, I have forgotten Rescue email address and security questions answers. What I only have is my Apple ID and my password. How can I fix it?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 What if I have a rescue email address and the option to reset security questions doesn't show up?

    Idk what's wrong..

    If you aren't getting the reset link then that implies that you don't have a rescue email address set up on your account - you're sure it's not an alternate email address ?
    You will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

  • My macbook air says I have a software update to install and In order to do that I have to restart it first. After I restart it, it doesn't do anything and I do it over and over and it still doesn't update. Please Help

    My macbook air says I have a software update to install and In order to do that I have to restart it first. After I restart it, it doesn't do anything and I do it over and over and it still doesn't update. Please Help

    The order is generally as follows:
    Download the update
    Allow the update to install
    The update will force a restart of your computer
    So I suspect you are simply misreading the directions regarding the timing of the restart.

  • HT5312 I have no rescue email address and I have forgotten my security question. What can i do ?

    What can I do?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I forgot my Apple ID questions but I don't have a rescue email address and i am not able to buy anything with my iTunes account!

    Does anyone know what to do?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I dont have a rescue email address and i forgot my security question's answers

    i cant buy stuff because i forgot my security questions' answers and i dont have a rescue email address what do i do. I cant make a new account because i have $40 on it and i dont wanna re buy all my old stuff.
    <E-mail Edited by Host>

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
    You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • My wireless drivers for Windows 7 Home Premium doesnt work for some reason. I downloaded plenty drivers and it still doesn't work. Please help?

    Well I just recently downloaded Windows 7 on my macbook a few hours ago. Everything work fine except for my wireless driver. My internet is completely fine because im currently using another computer in my house that is connected wireless to type this. What can it be? Please help.

    Hi Somehunk,
    Welcome to the Support Communities!
    The first thing I would suggest is to quit the iTunes Store app and sign out of your iTunes Store account on your iPhone.
    Then restart / reset the device.
    When you sign back in, you should be able to re-initiate the download.
    The following articles will explain these steps in more detail:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311?viewlocale=en_US
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    Cheers,
    Judy

  • HT5312 I Dont Have any Rescue email addresses and i can't remember my security questions , can anyone help me to get them back ???

    i dont have rescue email and i cant remember my security questions , can anyone help me to get them back ?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (86526)

  • Is there any way that I can restart a MacBook Pro? I bought it on craiglist and want to restart the whole computer and have it loaded in my name if possible. Please help me out thanks!

    I just recently bought a macbook prop on craiglist and want to reboot it in my name.
    Is there any way of doing this, and also do I need a disc? is there any way I can do it without a disc?
    PLease help and thank you.

    Kotaks wrote:
    Hey mastel2,
    Shut off your computer. Then power it on holding Command + R. Select English as your language then click "erase and reinstall".
    -Kotaks
    There is no 'Erase and Install' command on a Mac with a Recovery Partition (Command+R), please check your research again.

  • Is there a way that I can make my browsing history secure?? Like so no one else who uses my computer can erase it. Or is there a way that I can have it copy to a folder, automatically?

    I would like to make it so that my browsing history cannot be cleared or is saved to another folder automatically. I would like to make it so that you have to have a password to clear the history.

    To save it automatically when you close Firefox you could use the [http://www.pikey.me.uk/mozilla/?addon=bb Bookmark Backup] add-on. That add-on can be used to save bookmarks, history, passwords, cookies, preference files and other user profile data automatically. It saves 7 copies of your user data to a location chosen by you, one for each day of the week.

  • I have a 3rd generation ipod that will not connect. I keep getting an error message that says "USB Device Not Recognized".  I have tried 3 seperate cables and none of them are working.  Please help!

    It keeps telling me that one of the USB devices for this computer has malfunctioned and windows does not recognize it.  I have tried all of the ports and still am not having any luck.  I have purchased 3 brand new cables and none of them are working.  I have tried to update the driver but it says I am using the most up to date.  I have tried to reset the Ipod by holding the center button and menu button until the apple appears.  I am not sure what else to try.  Any help would be greatly appreciated.  My computer is Windows Vista!

    Hello butterflygirlie,
    Have you tried uninstalling the driver for your iPod from within Device Manager?  After uninstalling it, go ahead and unplug your iPod and plug it back in.  Doing so should cause your system to locate the proper driver for it.
    B-rock

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