HT5621 I am being prompted for the questions for my apple ID. I have put what I think are the answers and it is still not letting me purchase games from my account. I try to send the answers to my e-mail and I am not getting them.
I am being prompted for the questions for my apple ID. I have put what I think are the answers and it is still not letting me purchase games from my account. I try to send the answers to my e-mail and I am not getting them. I had account issues about a year ago where my id was spelled wrong. Could this be associated with that?
<Email Edited by Host>
Hi gymdad1959,
This article has instructions for resetting security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers!
- Ari
Similar Messages
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my phone will not let me purchase things from the app store and it says I should contact support when I try
Then you should do what it tells you to do and contact Support:
https://getsupport.apple.com/GetproductgroupList.action
Cheers,
GB -
I have 2 accounts (apple ids) an bought different games for both accounts which are also located on different computer.
How do I transfer games from one account to another so i can have both sets of games on the ipod @ once...
(Boght 2 iPods 4 the chldrn... that's why different accounts)You can add iTunes songs to as many iPods as you like and if those iPods are all connecting to the same library then the songs can be used on them all. As you have already pointed out, it's the computer which is authorised to use the songs not the iPod. If the songs play in the library the iPod is connecting to then they will load onto the iPod. iTunes songs can also be copied to and used on up to 5 authorised computers so if he had a computer of his own he could copy his wife's songs to his own computer as long as it was authorised to play songs from his wife's account:
About iTunes Music Store Authorisation and Deauthorisation
iTunes for Windows: How to copy purchases between authorized computers -
HT5312 when i try to send the questions to my rescue email the option is not available
i did everything you told me to do on My Apple Id section but when I try to send the question to my rescue e-mail the option is no there
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
it is asking me too verify my account but the email account it trys to send to is one i dont use or remember and i cant chan ge it to one of my active ones because i dont know how. help?!
Conatct AppleCare Account Security. Contact numbers here:
http://support.apple.com/kb/HT5699?viewlocale=en_US -
forgot security questions and if i try to send the reset instructions, it sends it to an email address I'm not even aware of. i cannot download anything until i change the security questions
this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.
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Been using the same template to send a weekly newsletter for a year or two but now with a recent update to Thunderbird the group name is rejected when I try to send the message:
With a group name in Bcc field, when I press "Send" and try to send the message, I get this alert: "[group name] is not a valid e-mail address because it is not of the form user@host. You must correct it before sending the e-mail."This has been reported as [https://bugzilla.mozilla.org/show_bug.cgi?id=1060901 Bug #1060901]. If you have an account on Bugzilla, please consider voting for that issue.
Several other people have sent in the same support request as you, noting this happened after they upgraded to version 31.1.
The exact error message is: XXXX is not a valid e-mail address because it is not of the form user@host. You must correct it before sending the e-mail.
'''This happens in Thunderbird 31.1.0 when your mailing list description includes several words separated by spaces.'''
Although not ideal, these workarounds should let you use your mailing lists until a proper fix is implemented:
* While composing an email open the address book and select the list you are trying to send to, highlight all the names in the list and drag them to the To: box. This uses your existing data without modifying it.
* Replacing the blanks " " between the words in such lists' descriptions with an underscore "_". This requires modifying your mailing list(s) description(s).
* Downgrade to a previous version and disable automatic updates (Windows) -
HT5312 I forgot the answer to the question of secret Apple account. Can you help me
I forgot the answer to the question of secret Apple account. Can you help me
Welcome to the Apple community.
Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
It's a Magic Mouse question. I have set this up in Preferences by ticking Swipe between pages with one finger and also Swipe between full-screen apps with two fingers, however when I try to do the latter, the 2 finger swipe will take me from the app that I am on to the dashboard only and not to my other open apps.
I also find that Smart zoom only works with some apps, for instance not with Word docs or email.
How can I correct this please?Just figured out it also does not work with the Mail app.
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when i try to send songs to my ipad it says 'this device does not have the necessary services' what can i do about this?
call monster, the manfacturer of beats and ask them: http://beatsbydre.com/support/international-support-contact-numbers,default,pg.h tml
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good night I have the question of a message that I have received in my mobile, if I won 715.000 pounds sterling on a lottery contest the Apple company, please let me answer if this is real lottery to send my personal data for the claim this prize.
Scam. Do not divulge any personal or financial information.
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I updated Firefox and now, when I select File, Send Link, a dialog box pops up asking me to establish a new account before I can send the link via email. I use Outlook, so how do I avoid setting up some new account and yet am able to send the link via Outlook?
I have a feeling it may have something to do with HotMail.com.My Error: I found out that it was Mozilla Thunderbird that was causing the problem. I uninstalled it and the problem went away.
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HT201303 I hot Remember the questions for the confirmation of the Apple store
I not Remember the questions for the confirmation of the Apple store and I can make purcheses
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) -
there are four apps for my son on my ipad, that the itunes store will not let me purchase from my ipad thru the app or on it. it wont let me buy the whole app so my lil one can enjoy. i have tried everything. i have updated everything and restarted everything and it still wont let me purchase anything. all it tells me to to go to the itunes store support. i did and i see no solution
I think that you mean that you are getting a message to contact iTunes Store Support. There must be some issue with your account that only iTunes support can solve for you.
Go here and click on the iTunes Store Support link on the right side and then in the next window, click on Purchases, Billing and Redemption, then click on Unable to Purchase from the iTunes Store, then click on email in the next window. Send an email and tell them what you are experiencing.
http://www.apple.com/support/itunes/contact/ -
In itunes i need to fill up the questions about card but i dont have a credit card, what can i do about that?
Hi Huyen1110,
You can use the steps in this article to create an iTunes Store account that does not use a credit or debit card for payment -
Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L
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