HT5621 I have an old email address linked to my iphone so cannot sign into iCloud. How can I amend the email link so I can update
iCloud on my iPhone 4s uses an old email address so I am unable to update the phone. I do not have the password and cannot re-set using the old email.
Maybe this could help:
http://www.apple.com/support/appleid/
Similar Messages
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my old apple id account was deactivated and i now have a new apple id but i cannot sign into icloud -- how do i handle?
Try contacting Apple for assistance resetting the password by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.
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When I open Facetime, I see a blank screen now- no contacts or numbers. How do I add this email address to my account? Thank you.
I have also noticed the same "problem". I do not fully understand the impact of using the same ID on multiple computers and devices if I want to keep them all in sync.
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Keep going round in circles - get Congratulations message from mobileme then still cannot sign into iCloud. Have successfully moved 2 other family accounts weeks possibly months ago but this one will not? Am running Snow Leopard 10.6.8 OSX. All ideas welcome as these are original mac accounts and keen not to lose them - call me sentimental:-)
Welcome to the Apple Community.
Unfortunately, OSX 10.6.8 will not support iCloud. You can use the mail address from the iCloud account with Snow Leopard bot not the rest of the iCloud features. You can access then via the web browser though at iCloud.com.
To set up iCloud mail.
Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard -
I bought a second hand ipod 4 and it's not letting me sign into icloud. A message saying the five free accounts have already been registered to this ipod.? what can I do?
From a previous post:
UPDATE: it is possible to remove an iCloud affiliation from a device when the maximum number of free accounts has been used. I used the "reset and erase" option from Settings | General | Reset | Erase All Content and Settings. When this was finished, the iPod was like new - not just "restored" as we can do within iTunes and I had done with this device - it was legitimately restored. I signed in with my son's newly created Apple ID and it was accepted and now the device works like a charm. It also still uses my Apple ID and password for the iTunes and App stores, however I have restrictions in place to prohibit him from downloading or buying any content. I hope this helps anyone else that has reported this question. -
Cannot sign into icloud, too many free acounts on phone, how do I remove them?
Free accounts? What free accounts? Where do you see these? What do you have them for? Help us help you by providing some details...
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Why do I keep getting mails from iCloud over and over again? It seems that iCloud does not recognize that the emails were previously downloaded.
Does the iPhone NOT tell iTunes if you've played a track or not?
Yes, but the entire track must be listened to - until the track ends.
A song is not marked as played until the song has completed and the iPod starts playing the next song. The song must be played until the very end, and the same with a podcast. -
My iPhone uses an obsolete email address by default and I don't know how to change it to the correct Apple ID. Help?
Hi Barcelona,
Where is this occurring? Have you signed your new Apple ID into the iTunes & App Store, iCloud, Messages, etc.? Is it coming up when you are trying to update apps? Can you provide a little more info?
Cheers,
GB -
The system of setting up email alerts for Calendar events worked fine in Snow Leopard but since I upgraded to Mt. Lion Calendar won't let me set email alerts. When I try, I get an error message saying I need to set up a card in Contacts for my email. I have a card set up in Contacts for both of my email addresses but it doesn't recognize them. Perhaps the name I have on the card doesn't match a name that Calendar is looking for. Calendar doesn't seem to have a way in Preferences or elsewhere to indicate the email I want alerts sent to. Any ideas how I can get this system working again? Thanks for your help.
You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. You can link to this one.
See if another contact is marked as this is my card. -
One day, being stupid, I used my Comcasst email account to be my backup email account in case I forgot my security questions. Well I did. I did not know that Comcast deleted your email when you disconnected with their service. When I ask for my security answers, it sends it to that email. How do I fix what I've done? Because now, I can't download apps that I have to pay for.
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I recently changed my AppleID, now my iCloud email is prompting me to enter my new password, when I enter the password that I use for my new AppleID it is incorrect for iCloud. I need to change the ID for iCloud, but I cannot find where do change it. I am not very technical so please answer on my level;)
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
Hey apple i stupidly changed my password i keep on trying but it was no use and now it says to sign into itunes but i am locked out and i have signed on in this website but still no luck
See here: http://support.apple.com/kb/HT1212
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I have been unable to log in to iCloud on my iMac. None of the hints online have worked. I can't sign in (with any password), sign out, the forget password doesn't work, the support button doesn't work. It's locked. I can't find anyway to fix this - I need to add a new printer ASAP - help!!!
The "Mail, Contacts & Calendars" window popped up a couple of weeks ago and is asking for my Apple ID password, which it will not accept, It won't sign me out (I am not logged in), the support or forgot password buttons won't work. With this window stuck open, I cannot access anything on system preferences. I can't find any way to make it go away. I have tried both my current and old Apple ID passwords, tried using FaceTime to login with the newer password, etc.
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I can't view my icloud emails from my 4s any more. I can log into incloud and view them though. Mt icloud credentials have already been added to my phone and I previously could view them.
Any suggestions would greatly be appreciated.Go to Settings>iCloud, turn Mail Off, then after a few seconds turn it back on. This deletes, then adds back your iCloud email account. (You won't lose any email by doing this.) Then test your account again.
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How to sign into icloud account on iphone when icloud is showing the wrong email address?
i can sign into my icloud account on pc and i can sign into my apple account on pc and phone, but i cannot sign into icloud on my iphone. icloud is showing the wrong email address on phone only and i don't see where to change it to the correct address.
Not sure what it is you did. If you have your contacts saved in iCloud (you can check them by signing into your Apple/iCloud account at iCloud.com - check the Contacts there), then changing your Apple ID will have no effect on your iCloud content. Also, when you Sign Out of the iCloud account on your device, you are given the option to keep the Contacts on that device. If you select "Keep", then when you sign back on with the updated Apple/iCloud ID, it will ask you if you want to merge the contacts on your device with your iCloud account. If you select "Merge", then it merges them.
Also, what the instructions above are having you do is change the Apple ID that the iCloud account is linked to. It is the same Apple account, you are just changing the ID itself. The iCloud account associated with that ID is not changing or being affected in any way. If you created a new Apple ID, then that is the problem. A new ID would be linked to a new/different iCloud account.
However, either way, if you keep your contacts and then merge them even if you set up a separate ID altogether (which is not what the instructions are telling you to do), your contacts would be intact.
Cheers,
GB
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