HT5621 I have apple id in facetime but whenever I try to update myproducts it rejects and ask this id has not used in itunes, resultantly i can't update or download any app. How i can overcome this prpblem. Ihave also tried to create new apple Id in itune

I have an apple Id in face time but whenever I try to updates or instal application it denied and ask this id has not used in itunes store. How can I overcome this problem as my ifoneis useless without updates?I have also tried to create new apple id in itune stores but it asks to give detail of visa card or similar which I havn't. How I create apple id in itunes?

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(96650)

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Can't seem to download any app despite entering the correct password and answering 3 security question but still in the end it comes up the message that my session has timed out no matter what! Please help, many thanks in adv!!

Can't seem to download any app despite entering the correct password and answering 3 security question but still in the end it comes up the message that my session has timed out no matter what! Please help, many thanks in adv!!

Try doing it on your computer with iTunes and then sync to your iPad to see if it clears the problem.

I have tried EVERY suggestion Adobe has made and no matter what, I get the black "Adobe Reader Installer" screen EVERY TIME!! Any suggestions to help me overcome this problem would be appreciated. BTW: I have a Windows 7 Home OS. I prefer FireFox. I

I have tried EVERY suggestion Adobe has made and no matter what, I get the black "Adobe Reader Installer" screen EVERY TIME!! Any suggestions to help me overcome this problem would be appreciated. BTW: I have a Windows 7 Home OS. I prefer FireFox. I have successfully downloaded Adobe Reader using all the major browsers, however it does NOT matter, I am NOT able to actually install Adobe Reader, every time all I get is the black pop-up "Adobe Reader Installer" screen!!!

PS.... I had a previous version on my computer that needed to be updated.... so I uninstalled it because I was having trouble installing the new version.... so even that did not help!!

Download of Adobe Pro says I need to first download Akamai Netsession. I tried, but the download failed. How do I overcome this and download Adobe Pro?

I followed the directions in the email I received for how to download the Adobe Pro I purchased. I clicked the Download and another screen appeared telling me I needed to first download Akamai NetSession. I attempted to download the Akamai program; however, the download failed. How do I overcome this obstacle and get Adobe Pro downloaded to my computer?
Thank you for your help.

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I can't use my apple account in my Iphone please help me a message appear said"This ID has not used in the iTunes Store"

I can't use my apple account in my Iphone please help me a message appear said"This ID has not used in the iTunes Store"

Hello, BaraaBa.
Thank you for visiting Apple Support Communities.
This sounds like your Apple ID has not yet been used with the iTunes Store. Here is an article that I would recommend going through when experiencing this issue.
Use your Apple ID with the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Click Review when asked to review your information.
Enter your billing information.
Click Continue after you enter your credit card and billing information. You can remove or edit your credit card information at any time. Learn more about updating your iTunes Store account information.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/HT2589
Cheers,
Jason H.

HT4623 When i click on general settings, the software update does not seem to come up? It wont let me download any apps.

When i click on general settings, the software update does not seem to come up? It wont let me download any apps.
I Want to download i0s 5
i have ipod touch 3rd gen

You need to connect your iPod to iTunes on a computer and update from there.
Before updating, I recommend that you create a backup first, using : http://support.apple.com/kb/ht1766
Please note that iPod 3d generation only goes up to iOS 5.1.1
To update the iPod, use: http://support.apple.com/kb/ht4623
scroll down to the part that's about updating with iTunes.
Good luck
Stijn
Message was edited by: jesterwylde

When I try to install adobe photoshop 13 on my computer it comes up with the following error message " This installer does not support installation on a 64bit windows operating system" error code 6. How to I recify this? TIA

When I try to install adobe photoshop 13 on my computer it comes up with the following error message " This installer does not support installation on a 64bit windows operating system" error code 6. How to I recify this? TIA

You can try downloading the 64 bit version. You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

When adding audio books to ipod either manually or by syncing, the tracks seem to be in the right order but they play back in a random order which means you can't listen to the book. How do you overcome this? (Bill)

I have tried adding audio books to my ipod classic, both by syncing and manually. The tracks come up in the right order in the menu but when listening they will often play (not always) in a random order. How do I overcome this, as it is making listening to books impossible. (Tarraganda)

I have found the problem myself when I got into the Settings. Somehow it had been put onto shuffle all music files and once I turned that off it reverted to normal. I realised something basic was wrong when our other ipod that had been synced at the same time didn't have a problem. However, I had put all the books on manually, one album at a time as problems occurred when syncing the whole library, including multiple albums for the same piece of music.

HT201272 I can't download any apps because something messed up in a in-app purchase and now I can't download any apps at all can u help me please

I made a in-app purchase the other day there was an error and I didn't get the credits, well now my credit card has no money on it and it won't let my download any apps in the App Store whatsoever free or not, can someone please help me fix it?

You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Hi my security questions aren't mine so now I can't purchase any apps how do I fix this

How do I fix my security code on my account because the ones that are there aren't mine and to reset them it shows someone else's email?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101656)

Creative Cloud is a blank white screen, can't download any apps, how do I fix?

Hello all,
PLEASE HELP!!
I downloaded Ai as a trial version, then purchased CS6 on a 12 month.
Now I'm trying to download other apps (tried Photoshop, Flash and Premiere Pro), however when I click 'download' to try and get the other apps Creative Cloud pops up and it's a blank white screen.
Nothing happens, anthing to click NOTHING.
I've tried shutting the computer down, reinstalling Creative Cloud. Even tried downloading the above programs as trial versions (to start with) but CC just keeps popping up with a blank white screen.
How do I fix, or better still just get the apps I'm after?

Hi,
Welcome to the Community!
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
Thanks!
Ankit

Can't Purchase or Download Any App

Running OS 10.6.8 on iMac. Can't purchase or download Moutain Lion or any other App, off App Store.
Get following error message: "We could not complete your purchase....INSTALL_ERROR_DISTRIBUTION_SIGNED _BY_APPLE"

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I just bought a iphone 3g unlocked and it has 4.2.1 on i need atleast 4.3 to download any apps can anyone help? Ive tried itunes it says current version is 4.2.1

I just bought a iphone 3g unlocked gsm. I try to download apps it says i need 4.3 i have 4.2.1 however i goto i tunes to update it says 4.2 is latest version but mu buddy bought a unlocked iphone 3g to and he has 5.1 so i googled it and there telling me i need to use whited00r to upgrade the older iphones. I tried its not working can anyone pls help me i judt wanns be able to use my uphone to tje fullest of its abilitys!!!

iOS 4.2.1 is the final version of iOS that an iPhone 3G will run, so you will not be able to use any apps that require iOS 4.3 or later. There is no way to get any later version of iOS onto your iPhone without serious hacking, something we cannot discuss here.
You do not get the option to update iOS directly from an iPhone until you have iOS 5 or later.
Regards.

Tried to create new apple id & Server Error message

Earlier today I created (well tried) a new Apple id and the system returned an error message saying "server error" and the info I"d created disappeared. I thought perhaps it might have worked regardless of error message but it didn't.
I've just set up a new ipad and decided that rather than the one apple id for everything I'd like to have a separate apple id for icloud.
I also notice that where it displays associated devices the ipad is not showing (but two phones are) ... is there a delay or is there a problem with my apple id?
Thanks in advance for any info!

"You can only switch IDs to do this once every 90 days. If you haven't done any of these three things on the device yet, it is not yet associated with the ID."
So, this means that if the first apple id I used (for instance, say an id that would allow me to shop in a store that's in a different country)....but I just downloaded free app, and then log out and have no plans on using that id again.
Are you saying that Apple will not let me switch back to my preferred id for three months? Or is this just re iCloud?
Could this be related to the server error?
Where does one check to see when they can switch id's?

Hi everyone I just got a IPhone 5s today and I had a 4s I can't find all of my apps how do I do this

Hey I got a IPhone 5s today and I have tried to load my apps from my IPhone 4s onto the new one but i am missing stuff

How are you trying to load them? You should be able to do it via iTunes but you can also do it by tapping App Store on the 5S then Updates in the lower right then Purchased at the top. Apps already installed will have "Open" at the right and those not installed will have a cloud download icon at the right. You can tap on that to install them. You would want to be on Wi-Fi at the time.

HT5621 I have apple id in facetime but whenever I try to update myproducts it rejects and ask this id has not used in itunes, resultantly i can't update or download any app. How i can overcome this prpblem. Ihave also tried to create new apple Id in itune

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