HT5622 I changed my Apple password and I get the information at the wrong email address. The correct email shows in my Apple account. Why is the mail going to the wrong email? How do I fix it?
I changed my Apple password and I get the information back at the wrong email address. My email address is right under my Apple ID. How do I get this corrected?
AWDunams wrote:
Okay so I associate the e-mail address as the apple ID and that seems to be a wrong assumption. I did go to my Apple ID and changes the e-mail address and the password but for the same and only Apple account I have ...
That is good. In that case, your one and only account has not changed, just the login credentials you use for it. All your previous purchases will remain associated with that account, and the new login.
In essence, an AppleID is an email, but it has two parts. One is the login email address and password everyone traditionally thinks of as an AppleID. But that in turn is linked to an account with Apple. As long as you use the manage Apple ID portal to just change the email address and/or password for your exisiting AppleID, then the internal account tracks along with those changes as well.
However, on your iOS devices, you will need to log out and then log back in with the new login credentials:
settings -> iTunes & App Stores - tap your AppleID, and choose log out. Then log back in with the new email address and new password.
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It sounds like you might need to contact Yahoo! if you aren't able to setup your email account as a new account after deleting it.
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Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
hannibalfromlemery wrote:
.I cant activate my Iphone 5. I bought this from someone
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
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I have tried to change my User id which is an email address I no longer want to use. Now I am constantly getting requests from icloud and Apple ID for my password and cant get into my icloud account.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I changed my iTunes password and my apple id balance was deleted. how do I recover the money?
i changed my iTunes password and my apple id balance was deleted. how do I recover the money and apply back to my account?
Click here and ask the iTunes Store staff for assistance.
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Hi, How can I delete my icloud account on my iphone? I don't have that email address I was using before anymore and I already tried deleting the account but it is asking for the password and I don't remember it.
Hi ale.vica,
You need to go to Manage your Apple ID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, and sign in with your current Apple ID and password and do the following:
1. Edit your current Apple ID and change it back to the ID which is displaying for your iCloud account. You do not need to verify it - this is only a temporary change
2. Go into Settings>iCloud on your device and delete the iCloud account. Use your current password when your are prompted for a password
3. Once the old iCloud account is deleted, go back into Manage your Apple ID and change your ID back to the current one
4. Go back to Settings>iCloud and sign on with your current ID and password
That should take care of your issue!
Cheers,
GB -
I had to reset my Apple password and now my iTunes and iCloud passwords no longer work. How do I get them linked again and under the same password. I've tried my new password on each login screen and it isn't accepted.
Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
Hello,
My old emails address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the password for my old email address. I have seen some advice on these forums which suggest signing out of iCloud and then back in again. But when I start doing this it asks me if i want all the photos deleted that have not been downloaded onto the mac.
I have had an iCloud account for quite sometime and I'm afraid of losing everything in my cloud if i sign out and sign in with a new id.
Is this fear realistic?
I know I can change back to my old email, sign out and then sign in wight he new one...
Please help!This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG -
I have got a Activation Lock on my iPhone and I need to get it activated. I don't know what Apple ID I was using with my iPhone. It shows as U***@h******.uk which is too short to be my email address. I have reset all my Apple ID passwords and none are activating my iPhone. I have also been into the apple store and they have tried to find out the Apple ID my iPhone was using but this was not successful. The serial number of my iPhone is: C32JN641DTWF
You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
My Apple ID -
I changed my Apple password, and now one of the iPhones on my account cannot do FaceTime. It says that it has to be activated....help, my grand daughter is going to assassinate me!!!
Yes. I have tried that. When I use the ID I had before, it sets it up as a new account and I don't want to lose my stats attached to my old account.
Let's say that my old nickname was "user10" and I used the email, "[email protected]" for my apple id. I changed my apple id to "[email protected]" and it changed my game center account to "mynew" and somehow I am friends with my old acct, "user10". I tried getting a password reset for "user10" but I apparently don't know my own birthday, which is possible because I usually give a false one, but the same false one each time. -
i forgot my apple password and i forgot the security q , and i think somebody hacks my email . please help!!!
this is it ([email protected])Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
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How to Manage your Apple ID: Manage My Apple ID -
i changed my ipad password and have forgotten what I changed it to. How do I unlock ? I have access to a computer and cable to connect computer to ipad.
Forgotten passcode
http://support.apple.com/kb/HT1212 -
I Have followed all the steps and still cant remove iCloud to my existing account and add to the new one, the old email account was changed a year ago and cant get that email plus the password don't work please HELP!
Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
i changed my apple password and itunes store keeps telling me that that password hasnt been used at itunes store before and then it prompts me to change my password again
Bolitho wrote:
I changed my Apple ID,
You updated your AppleID with new email address or you created a new AppleID account? -
I keep getting emails stating that my password had been changed but the name attached to the message is not minr but it's my email address. Is someone using my email address to sign into FaceTime or other Apple Programs?
Of you're being phished. There are a lot of phishing scams going around right now with bad guys trying to get access to apple ID's.
Anytime you want to verify the info, do not click on any links in the mail, but open up iTUnes on your computer and check things out that way.
If you want to verify if anything is wrong http://www.apple.com/support/appleid/contact/
contact apple on your own and see what they say.
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