HT5622 I need help trying to figure out why I'm not able to purchase anythi iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?
I need help trying to figure out why I'm not able to purchase anything on iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?
I need help trying to figure out why I'm not able to purchase anything on iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?
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After many years of having no problems at all on my Macbook, I recently figured I should finally upgrade my OS. I did that about three weeks ago, updating to Snow Leopard (10.6.8). I used Time Machine at least once after the OS upgrade but now Time Machine no longer recognizes the external drive I have used for all these years to back up. The MacBook does not "see" it. (Disk Utility does however.) The computer then also stopped recognizing another La Cie back-up that I have and now... my iPhone cannot download photos? Yikes.
I have, of course, shut down numerous times, used different cables (that worked for some) and the two USB drives. I even used a firewire. Nothing worked. I also tried to "Repair disk" on Disk Utility. It didn't work either, giving me an error (that I didn't save, sorry).
I read many other discussions on the file format of the external drive and of course I'd be happy to reformat the external drives--however, it is obviously a tad nerve-wracking to reformat drives before having an accessible back-up. Suggestions? I do not remember what file format they have but am pretty sure it's not the Mac file system someone mentioned. The drives are a 2009 WD "My Passport Elite" and La Cie 2007 d2 Quadra,
In terms of other hardware available, we do have another MacBook Air but it has started rejecting both drives as well (without the Snow Leopard upgrade). We have an old Dell but it wouldn't have the disk space to help out much.
Any thoughts on the process involved would be welcome. Any ideas on the iPhone rejection would be helpful as well! It is a 30gig iPhone 4 that has 20 or so gigs free (not clear as iTunes says that there are abour 18 Gigs on the phone but 24 free gigs? I may be bad at math but that's 40 gigs...).
I am checking out iCloud but apparently there are only 55 gigs available?
Will be glad to hear any thoughts. Thanks!Good afternoon Lyssa,
Phew. First of all, thanks in advance...these blogs are always comforting help!
So, to answer your questions: For the age of the hard drive.Well, I added memory a couple of years ago (RAM and hard drive). Being a mom leads me to eat up a fair amount of gigs with photos of my kids and, in fact, I think I entirely replaced the original drive, so it is a couple years younger than 2008 since I did that in March 2010. If there is some way to verify that (whether or not I replaced the entire drive), I'm all ears. I have 311 Gigs free, so it is not a space issue. I verified the startup disk on Disk Utilityand nothing showed up.
Question 1- What formats...
The La Cie is format Windows NT Filesystem 3G ....At the time that I bought it I was still using a PC as well as a Mac and was told by afriend to use this format...
The WD is Mac OS Extended (Journaled). I again tried to repair the WD last night and this is the error message: "Error: DiskUtility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files."
Also, Time Machine tried again to back-up and gave me this error: "Files can't becopied onto the backup disk because it appears to be 'read only'. You may needto repair or reformat the disk using Disk Utility. If the disk can't berepaired, you must use a different disk for backups. Open Time Machinepreferences to select a different backup disk."
Question 2. Other cables...
I used two other cables with the WD and that didn't change anything.
Question 3... Fire Wire from the La Cie
Yes, I used the Firewire cable from the La Cie and it is indeed present, though still not visible in Finder. Since it is not Mac OSExtended I know that I can't use Time Machine with it.
So, in summary...
I can plug in the La Cie and it is functional on the MacBook, visible on Disk Utility but not visible in Finder. The WD drive is not visible and not functional. So we can think it is indeed the WD that is not working.... Also, the iphone photos did, in the end, get downloaded, so it is not something more general.
Causes...
I forgot to mention that there is a "lost+found" file on the WD which apparently points to a UNIX /OS issue?
Some kind of "insurance"?....
I'm curious about how people avoid this kind of issue. You just regularly replace back-up drives and hard drives before problems come up? Time Machine is great and saves many of us from disasters, however, knowing that your Time Machine back-ups are vulnerable makes the whole system insecure. No way to have alarms ring before the drive goes out?
As for ways ahead...
It seems that I ought to be able to copy off of the WD to the MacBook then erase it and reformat it and start over again. However, I haven’t been able to see its contents except on random occasions. If you have any ideas on how to copy the Time Machineback-ups from the WD, again, I'm all ears!
Good afternoon Lyssa,
Phew. First of all, thanks in advance...
So, to answer your questions:
For the age of the hard drive. Well, I added memory a coupleof years ago (RAM and hard drive). Being a mom leads me to eat up a fair amountof gigs with photos of my kids ….and, in fact, I think I entirely replaced theoriginal drive, so it is a couple years younger than 2008 since I did that inMarch 2010. If there is some way to verify that, I'm all ears. I have 311 Gigfree, so it is not a space issue. I verified the startup disk on Disk Utilityand nothing showed up.
Question 1- What formats...
The La Cie is format Windows NT Filesystem 3G ....At thetime that I bought it I was still using a PC as well as a Mac and was told by afriend to use this format...
The WD is Mac OS Extended (Journaled). I again tried torepair the WD last night and this is the error message: "Error: DiskUtility can’t repair this disk. Back up as many of your files as possible,reformat the disk, and restore your backed-up files."
Also, Time Machine tried again to back-up and gave me thiserror: "Files can't be copied onto the backup disk because it appearsto be 'read only'. You may need to repair or reformat the disk using DiskUtility. If the disk can't be repaired, you must use a different disk forbackups. Open Time Machine preferences to select a different backup disk."
Question 2. Other cables...
I used two other cables with the WD and that didn't changeanything.
Question 3... Fire Wire from the La Cie
Yes, I used the Firewire cable from the La Cie and it isindeed accessible, though still not visible in Finder. Since it is not Mac OSExtended I know that I can't use Time Machine with it.
FYI...
So, in summary... I can plug in the La Cie and it is “functional” on theMacBook but not visible in Finder. The WD drive is not visible and notfunctional. So we can think it is indeed the WD that is not working.... ALSO,the iphone photos did, in the end get downloaded.
As for ways ahead…
It seems that I ought to be able to copy off of the WD tothe MacBook then erase it and reformat it and start over again. However, Ihaven’t been able to “see” its contents except on random occasions…
Any further thoughts are welcome! -
been sat here for the past 5 hours trying to figure out why itunes wont download, it says error and something to do with Microsoft version? Help me please.. getting a bit bored?
i have this problem too
my dad thinks its because itunes is getting overloaded -
I get this error message"your operation could not be completed" I need help figuring out why I can not access the web page.
amarilysfl wrote:
"Your disk could not be partitioned. An error occurred while partitioning the disk".
https://www.apple.com/support/bootcamp/
If you were using Apple's BootCamp and received this message, quit it and open Disk Uility in your Applicaitons/Utilities folder.
Select the Macintosh HD partition on the left and select Erase and Erase Free Space > Zero option and let it complete (important) this will check the spare space for bad sectors that can cause issues formatting partitions.
Once it's completed, try creating a partiton again in BootCamp.
If that doesn't work, then hold command option r keys down while connected to a fast internet connection, Internet Recovery should load (spinning globe) and then in that Disk Utility, select your entire internal drive and click > First Aid > Repair Disk and Permissions.
reboot and attempt Bootcamp again.
If you still get a error, it might be that you have OS X data on the bottom area where BootCamp partition needs to go. This would occur if you had the drive or computer for a long time or wrote a large amount of files to the drive and nearly filling it up and then reduced some, but it left traces in the area BootCamp needs to go.
To fix this
BootCamp: "This disc can not be partitioned/impossible to move files."
How to safely defrag a Mac's hard drive -
I am trying to figure out why info in the body of a calendar appointment does not show up on the iPad. The appointment shows up, but not the notes I had added. Does that info get pushed and if so what setting am I missing?
If Honda says you need the original CDs, you need the original CDs.
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I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4. I am currently connected to a perfectly running WiFI connection. This just started happening today (2/19/14)! Why am I not able to connect anything? I've tried ALL the fixes suggested. HELP!!!!!!!!! BTW, I know my Wi-Fi connection is good because I'm using it on my desktop and other people in my office are also connected on their iPhones and desktops. Again, HELP!!!!
You may not really be connected to your WiFi network.
Your router may not have given your iPhone a valid IP address. Go to Settings > Wifi > your network name and touch the "i" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPhone (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc. -
Trying to figure out why is there a keystroke delay many times in Pages and Numbers? I'm on a 2010 macPro running Lion
I had a similar problem when working on a long Pages doc (40,000 words).The glitch only occurred on this one Pages file and affected no other applications. I fixed it by duplicating the file, trashing the original and working on the new document. I have no idea of the cause of the problem.
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I'm using a XM skydock system and trying to figure out why I cant hear my phone calls through ny radio. I can hear it ring, i can also hear my music play...
What is selected under the Photos tab for your iPhone sync preferences with iTunes?
If the videos are in an iPhone compatible format and are in a folder of photos selected to be transferred to your iPhone under the Photos tab for your iPhone sync preferences with iTunes, do you also have Include Videos selected under the Photos tab?
Or if the videos are in an iPhone compatible format, they need to be in your iTunes library and can be selected under the Movies tab for your iPhone sync preferences with iTunes to be transferred to your iPhone. -
I'm trying to find out why am I not being able to update my apps and there telling me my payment method is declined ! Due to the fact that it's continuously stating this I'm am trying to enter a new card !
Do you recognize the ID?
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I followed everything I need to do to enable my Apple ID account multiple times. Yet I still am not able to purchase anything. Not even with apple credits I have already stored in my account. Is there something I'm missing or doing wrong?
What happens when you try to buy something ? If you are still getting the disabled message then since resetting your password have you logged out of your account on your device (by tapping on your id in Settings > iTunes & App Store) or computer's iTunes (Store > Sign Out menu option) and then logged back in so as to 'refresh' the account on it ?
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Need help- trying to figure out if Spotify would work for my senior living community
We are a senior community that has activity programs running in like 7-10 areas in the building. Music is a big part of our day. CD's for all these areas is getting crazy. There has got to be a better way. We want to be able to pick music genre, a song even to hear and have playlists. What we have currently: We have some laptops and desktop computer using windows. We also have a few MP3 players, boomboxes and IPODS. We also have Wifi. But sometimes of course we have Wifi issues. We have access to usually a laptop or boombox. We could use the MP3 players/ipods. I like the idea of playlists that we share, pulling music that is alike. These are my quesitons or issues below: Things are my questions:1. Can we have 1 account be made for different appliances and be on spotify at the same time? Premium said 3 but you can't be both logged in under each account. Is this still true? Postings were old. 2. With even the Spotify family can you be on to the account at the same time? 3. What would be our best solution for this for accounts- would we have to set up different account for each device if we want to play at the same time? Any ideas - I just really need suggestions4. If we did our laptops, we would need speakers? Also for boomboxes- is this possible? I am assuming using like an MP3 player or IPOD. Spotify work through them? Is it certain type of MP3 players and IPODS. I believe a few of ours are older ones. 5. If we have tons of accounts, can I start all accounts on same computer? Would I set them up by each device we have?6. Can you run ipod/mp3 through large TV speakers? or laptop music through big screen tv speakers?7. For the music itself, can you pick what exact songs in playlist? Can you make lots of playlist per account? I saw 3,300 songs but can you name the playlist and stay forever? Sorry for all the questions. I am trying to figure out if this is even possible or worth doing. If we have seperate accounts - how much monthly is that? Is there a deal for that many devices? Thanks
Spotify has 2 different account types. You can see the difference between the two at the bottom of the homepage: http://spotify.com
1: Each Spotify account can only play on one device at a time. You can have the account logged into as many devices as you want, but you can only play on one device at a time.
2: With Spotify family, there are several Spotify accounts under one plan. Each account is able to play on one device at a time.
Check out the family help guide here:
https://support.spotify.com/learn-more/guides/#!/article/spotify-family
Also check out this thread for information:
https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Spotify-Family-Q-amp-A/td-p/988520
3: Yes, as stated above
4: You wouldn't necessarily have to have speakers hooked up to the laptop. If the laptop has speakers or you input headphones, that should work. Spotify doesn't work with MP3 players/iPods. To use Spotify you have to have the Spotify app.
You can find a list of compatible devices here:
https://support.spotify.com/learn-more/guides/#!/article/spotify-system-requirements
7: Yes you can search Spotify and add any song you want to a playlist. And you can also make lots of playlists. Each playlist has a limit of 10,000 songs. The 3,333 limit you saw is for the offline limit on premium accounts. Up to 3,333 songs can be downloaded for offline listening.
Hopefully this information helps. The family plan can have up to 5 accounts. It might end up being too expensive for what you need. The free plan has ads, but it still might be worth looking into.
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I need help to figure out why I can not do my app update from either my pc or iPhone.
I need to figure out why I cannot update my apps from either my iPhone or my pc
what happens when you try and update? what error messages do you get (if any)?
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New IOS causing weird email issues. Also trying to figure out why mail taking so much room?
Two part question. :I have been trying to figure out what is causing the large amount of "other" in my Iphone memory which has essentially wiped out my 16gb 4s.
After a lot of hunting around, it looks like 6.2 gb is just in my email settings, which seems very high. I do save emails for awhile on the phone, but periodically clean it out and never have had this issue until quite recently. Usually I didn't even notice the "other" part of my memory when syncing.
Second issue--as part of my process, I downloaded the latest IOS (7.0.3) and after I did that, it shows I have 483 "flagged" emails in my mail folder.
I actually have 31. Any idea what could be causing this? Before I downloaded the new IOS, this # was always acccurate, but now this # is way off. Wondering if there could be any tie in to the memory issue?
Also, trying to figure out how to manage the email down to a # that won't take up so much of my memory. Again, it seems like just in the past month my "other" category started to grow, but my email usage and # I save hasn't changed drastically so not sure why it is growing so rapidly.
I have downloaded iexplorer, but can't figure out how to view any possible duplicate emails or issues there? Haven't tried a restore, if I restore will I lose all of the emails on the phone.
Any ideas?As additional info, when I delete an item from flagged folder, it still shows 483 items aa flagged. Very strange.
Before I downloaded the new IOS, if I deleted a "flagged" item, it reduced the # accordingly. -
I am connected to the computer with my phone and it says there are 0 photos to import, however I have over 200 on my phone to import. I am trying to figure out how to get itunes to recognize the photos on my phone. This has never happened before.
Have you tried to reset the iPhone and tried again to import?
To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears. -
Someone please help me I have an iPhone 3GS version 4.2.1 8c148a and I downloaded slotmania this morning and it won't let me play it keeps asking if I want to upgrade and I can't upgrade because phone won't let me so I'm wanting to play my game I use to could play it and farmville but for some reason it won't let me play .... Can someone help me figure out something because I'm sure their is a way I can and husband won't upgrade me and I got free upgrade and can't even get because he's cheap it's sad Hugh
What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears.
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