HT5622 Is there any reason why my apple id and password allow log in to App Store but say invalid password when trying to activate Facetime ?

Is there any reason why my apple id and password allow log in to App Store but say password invalid when trying to activate Facetime - I thought that Id and password were the same for all functions ?

try the steps in this article:
http://support.apple.com/kb/TS4268

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    Have a look here
    iPhone, iPad, or iPod touch not appearing in iTunes
    From Here
    http://www.apple.com/support/itunes/devices/

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    Test after taking each of the following steps. Back up all data before making any changes.
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    2. Follow the instructions in this support article under the heading "Symptom: The network connection drops unexpectedly."
    3. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
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    I never set up any security questions for my apple ID and I was asked on the app store to sign in and answer my security questions, I never made any in the first place and it came up with questions that I didn't know. I've already been in support and tried to reset them, but I have to answer the security questions in order to change them. Is there any way to find out what they are?

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
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  • I forget my apple ID and password. i can't activate my iphone model A1332 EMC 380A.please please help me.if any one read my massage.please.

    i forget my apple ID and password. i can't activate my iphone model A1332 EMC 380A.please please help me.if any one read my massage.please.

    Go to http://appleid.apple.com and click 'Find your Apple ID'.

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    I have one Apple ID and password, when I sign in iCloud enter Apple ID and password but can not Sign up " This Apple ID is valid but is not an icloud account." Why?

    You can not create an iCloud account using a PC, set the account up on a Mac or an iPhone/iPad, then you will be able to sign into it on your PC.

  • Is there anyway to change your apple ID and password?

    Is there anyway to change your apple ID and password?

    Apple ID Support - http://www.apple.com/support/appleid/  -> Apple ID FAQ -->
    "How do I change my Apple ID Name or personal information?
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  • Music, iPhone asks for apple id and password when playing music.

    My iPhone 5 keeps asking for my apple id and password when playing an album or any song purchased through iTunes Store. Not only does it ask for it for the first song, but every one after that. Any ideas?
    DGordon

    Hello there, shadfly.
    Is it,  potentially, that you may have purchased the affected songs with another Apple ID? A great Knowledge Base article that always helps me out is:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Particularly what follows:
    Authorize using the correct account name
    The items you are trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
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    Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you will need to use when authorizing your computer to play this purchase.
    Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
    If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
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    Thanks for reaching out to Apple Support Communizes for answers to your question.
    Cheers,
    Pedro D.

  • Is it safe/secure to enter one's apple id and password (e.g., email, icloud, Facetime, iTunes, etc.) when attached to a public wifi?

    Is it safe/secure to enter one's Apple id and password (e.g., email, icloud, Facetime, iTunes, etc.) when attached to a public wifi?
    I would imagine this applies to any iOS mobile device.  I need to set up a video conference at a local library meeting room.  I was going to use my MacBook Pro and Facetime.  When I open Facetime on my MBP, it prompts me for my  Apple id and password. If I were to enter it when connected to a pulic wifi, is the transmission of my account info visible?
    What about when connecting to something like an Optimum Online hotspot where I need a username and password to access the wifi? Is that any more secure?
    Thanks

    Thanks.  I had heard stories of Apple ids and passwords being stolen when using pulic wi fi.
    Thanks again.

  • Hi.. i forgot my apple id and password.. i cant activate my ipod touch.. but here's the serial number, *********** please help me.. thanks

    hi.. i forgot my apple id and password.. i cant activate my ipod touch..
    but here's the serial number, *************** please help me.. thanks
    <Edited by Host>

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your iPod's serial number address from your post.
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    iOS 7 and activation lock : iCloud: Find My iPhone Activation Lock in iOS 7
    What if I forget my Apple ID password?
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    If you forget your password and cannot reset it, you will lose access to your Apple ID and may be unable to use or reactivate your device. To help prevent this, visit My Apple ID periodically to review and update your account information.

  • HT1386 we are using same laptop with my wife for our 2 iphones and when sincronizing, she's getting my apps and is requested for my apple id and password when getting a new app on her device. How can i fix that issue?

    we are using same laptop with my wife for our 2 iphones and when sincronizing, she's getting my apps and is requested for my apple id and password when getting a new app on her device. How can i fix that issue?

    Each phone needs to set its own sync settings on the various tabs in iTunes.  On the Apps tab, for example, uncheck the apps that you don't want on the phone being synced.  This article may also be of interest: http://gigaom.com/apple/itunes-101-multiple-devices-one-itunes-account/.
    You can change the Apple ID used for purchasing on her phone by going to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in using her Apple ID.  However, be aware that if she has any apps on her phone purchased with your Apple ID she will still be prompted to enter the password associated with this ID for all future updates of these apps.  This is because apps are permanently tied to the Apple ID used to purchase them, regardless of the ID in Settings>Store.

  • Why I got SMS that shown I paid something on App Store ,but actually I didn't bought?

    Why I got SMS that shown I paid something on App Store ,but actually I didn't bought ,and I didn't received e-mail that shown detail about that?

    SMS from bank that I contact to made internet banking. And I didn't bought something that need an in app subscription or auto renewal anymore. I just bought 2 line's sticker ,but I already got e-mail report that shown I bought it. But this problem I didn't got any e-mail report that shown I bought something. So I just wanna know what I bought from app store?

  • I have 6 devices sharing the same apple id and password. when we download an app, for example a game, it backs up on all devise. therefore we can't run individual games. suggestion? thanks.

    we have 6 devises sharing the same apple id and password. when we download a game app it will backup on all devices. therefore we can not run individual unconnected versions of the game. suggestions. thanks.

    What do yo mean by: " it will backup on all devices"?
    If you mean that is one persone purchases an app it appears on all device then on each device go to Settings>Store and turn off automatic downloads.

  • I get "mail server does not recognize your Apple ID and password" when I try to share a picture via email in iPhoto.  My iCloud email works ok otherwise.  I have check all mail settings for ID and password.

    I get "mail server does not recognize your Apple ID and password" when I try to share a picture via email in iPhoto.  My iCloud email works ok otherwise.  I have checked all mail settings for ID and password.

    In the iPhoto preferences ==> accounts delete the account and re-enter it - sometimes that resolves this
    Or IMHO the best long term solution is to set Apple Mail as the iPhoto e-mail client in the iPhoto preferences and use it - it has a number of advatages and has fewer problems
    LN

  • TS4185 When trying to activate FaceTime I got code,"Could not sign in.Please check network connections and try again".wi fi connection is wall to wall and I can access everything else.Just can't activate facetime.Any ideas?

    When trying to activate FaceTime, get code " Could not sign in.Please check network connections and try again".Wi fi is strong and can access everything else.Any advice?

    Hello
    Try this... I had the same problem and this worked for me.
    Go to your system preferences → network → make sure WI-FI selected → advanced → DNS tab. Add 8.8.8.8 to the DNS servers. Go back to FaceTime and try to verify your account again.
    Good luck!

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