HT5622 Trying to load an app from the itunes store and asked to review the "Terms and Conditions and Apple Privacy Policy" as it has changed. There is no "Agree" selection available. Any suggestions? This appears to be associated with the iOS7 upgrade.
Trying to load an app from the itunes store and asked to review the "Terms and Conditions and Apple Privacy Policy" as it has changed. There is no "Agree" selection available. Any suggestions? This appears to be associated with the iOS7 upgrade. Thanks
I have the same problem with my iphone 4 . I solve it with giving permission to the cookies on safari from the settings.
Similar Messages
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Tyring to sign in to iTunes store viz windows XP...I get to entering my ID and PWD and then the message pops up "This Apple ID has not yet been used with the iTunes store...please review acct. info." HELP! I have cleared DNS, checked proper date & time and deleted SC folder from programs like support suggested--all to no avail.
The first part of the error is true - I haven't used the AppleID with the iTunes store.
Try here > Using an existing Apple ID with the iTunes Store and Mac App Store
received the upgrade code using this same AppleID, so I don't think I can use a different AppleID.
Correct.
It's clearly not a cookie issue..
As for cookies. Quit the App Store. Now open the Finder. From the Finder menu bar click Go > Go to Folder.
Type this exactly as you see it here: ~/Library/Cookies
Click Go the move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Relaunch the App Store. -
I have a US itunes id but i live in india and want to download apps from indian itunes store also, how can i do that?? can itunes accounts be merged?? if i create another id on itunes India app store will i lose all my US store apps???
please suggest??You can't transfer any content from one account to another account (nor can accounts be merged) - all content will remain tied to the account that downloaded it.
Do you not have copies of all of your downloads e.g. on your computer or backup of your downloads/library ? Whilst you are in Australia you can't redownload your UK purchases (you have to be in a country to use its store), if you have them on your computer's iTunes library then you should be able to stream them from it to your Apple TV -
My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?
Update to iTunes 10.3.1
After you have finished, you can re download your iTunes purchases without having to re purchase.
iTunes 10.3.1
" Download Previous Purchases. Download your past music purchases again at no additional cost. Your purchases are available in the iTunes Store on your Mac or in the iTunes app on your iPhone, iPad, or iPod touch. Previous purchases may be unavailable if they are no longer on the iTunes Store."
"Available on iTunes in the U.S. and Canada only. Title availability is subject to change."
From here. http://www.apple.com/itunes/ -
The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password. I have tried to reset the password, update the billing info and it still won't let me make any purchases.
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
iTunes RADIO is not working.
“iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again.” Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so …
iTunes STORE not “connectable” with my otherwise perfectly-working internet connection, viable, up and running for all other uses.
Simply put, firstly, I can't connect to the internet when I click on Radio. People are quite suspicious that this is Apple incompetence or your company's famous arrogance for this commonly-suffered problem that you won't or “can’t” fix.
Read the many web comments and you won’t be pleased with yourselves: the suspicion is that if you ruin internet radio on iTunes, Apple will somehow make more money on music downloads, etc. Bull.
Also, thirdly, my old playlist of 20 or so internet radio stations in the Ambient category STILL PLAYS !
Then fourth, I installed the latest available version of QuickTime Player 7.app Version 7.6.6 but it didn’t solve the problem either. I had QuickTime Player.app Version 10.2, but substituted what Apple website said was the latest, LOWER NUMBERED QuickTime Player version of 7.6.6
Fifth, I can't connect to iTunes store no matter what I do or what user group's advice I try. So I can’t buy or download anything from iTunes. Bad for business.
Sixth, I updated to the latest version of iTunes but this weird problem remains. All suggested Apple fixes or user group fixes are useless. Where is Apple’s famous technical competency, vaunted customer support?, and user-friendly product reputation? Get it back, please.
Solve this problem of yours ASAP for us, your numerous disgruntled, dissatisfied customers of iTunes. You can do better, should, and really –in all fairness- must.
===============================================================
NOTE: no password for iTunes exists in my Keychain. Is this a problem?
Apple ACCOUNT ID, and iTunes ID password, works but not to access iTunes with my healthy internet connection.
Apple store id It works via direct internet connetion but not through iTunes. Very strange.
===============================================================
FYI, Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.69f4
Serial Number (system): C0*******F8V
Sudden Motion Sensor:
State: Disabled
Intel 6 Series Chipset:
Vendor: Intel
Product: 6 Series Chipset
Link Speed: 6 Gigabit
Negotiated Link Speed: 6 Gigabit
Description: AHCI Version 1.30 Supported
M4-CT512M4SSD2:
Capacity: 512.11 GB (512,110,190,592 bytes)
Model: M4-CT512M4SSD2
Revision: 040H
Serial Number: 0000000012330912E75A
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Medium Type: Solid State
TRIM Support: Yes
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk0s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk0s1
Content: EFI
disk0s2:
Capacity: 511.25 GB (511,250,432,000 bytes)
BSD Name: disk0s2
Content: Apple_CoreStorage
Recovery HD:
Capacity: 650 MB (650,002,432 bytes)
BSD Name: disk0s3
Content: Apple_Boot
Volume UUID: 600737FB-7A29-3BAE-859E-CBFE2E90C39A
<Edited by Host>This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013 -
Since I upgraded my anti-virus software to Trend Micro 2013, I now get this error message:
"iTunes could not connect to the iTunes store. Make sure your network connection is active and try again."
My internet connection is working fine. I suspect it is related to my anti-virus upgrade.
Any ideas?Definitely try disabling anti virus software then try iTunes.
Can't connect to the iTunes Store -
what's wrong with the itunes store UAE? i couldnt buy my favorite songs and movies because there's no "music" and "movies" category. please do something... thanks!
You are not addressing Apple here...
This is a User to User forum...
iTunes Store: Which types of items can I buy in my country? -
I am from the states and am in Greece on vacation. I have a good wifi connection yet keep getting a connection timed out error when I try to access the itunes store. It is funny because pending downloads show up in the cue, and they download no problem. I can also open my account. When I try to go the the movies or music section of the stor though it just times out. I tried updating to the latest itunes software and restarting, also I checked all the proxy boxes in the network section of the settings then unchecked them all and restarted and it keeps doing the same thing. Any help would be appreciated.
ThanksWelcome to AD!
There's been plenty of posts about Norton & the removal tool here. Unfortunately many folks seem to not even know it comes pre-installed on most PCs! Even a trial version, never used or long since expired can cause problems - and not just with iTunes.
Anyone with a Dell, HP, Gateway EEE PC, Asus ..... what Windows PC manufacturer does NOT have this junk software pre-installed?
Almost all of them have made deals with Symantec to pre-install it.
Horrible, horrible software.
Anyway, glad you finally solved your problem. -
Which icon on the ipad should i click on to see the app contents from my Itunes library? When I click on the music and video icons on the ipad, i can see shared items from my itunes. is there an icon i can click on in the ipad to find apps from my itunes library from my pc?
App Store>Purchased
http://i1224.photobucket.com/albums/ee374/Diavonex/ab7144abc447cff510c5058ffe83f de2.jpg
Message was edited by: Diavonex -
I can connect on my computer to the itunes store and it has nothing to do with my wifi! help?
I'm guessing you've got iPod touch 2nd generation
iPod touch 2nd generation only goes up to 4.2.1, so you'll need a newer generation...
iPod touch 3rd generation only goes up to 5.1.1
4th and 5th generation both go up to iOS 6.1.3, wich is the current latest version.
Hope this helps
Stijn -
help ?
Hi 1626army,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful with troubleshooting the error message you are seeing:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
Jeremy -
"iTunes could not connect to the iTunes Store. Make sure your network connceiton is active anr try again
all network conection is working very well
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My younger daughter has wrongly purchased some apps from iTunes Store. The credit card has not been charged yet. It is showing overdue amount in her account. Can anyone suggest, how can we cancel the purchases?
Regards,
Usman KhawajaFOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
Cheers, Tom -
I can't download any apps now.
Try going to the bottom of the Featured tab in the App Store app on your iPhone and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section.
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