HT5622 When updating my apps am being asked several times for my appleId password and even when providing it, it keeps asking and still doesn't update anything, any suggestions?
When updating my apps am being asked several times for my appleId password and even when providing it, it keeps asking and still doesn't update anything, any suggestions?
Does the username and password you try to use have administrator privileges? You must input an admin username and password to install.
Similar Messages
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TS1424 i am being charged several times for the same app
I am being several times for the same app
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
why cant i purchase or update my apps, i keep getting the msg that my acct has been disabled even after i just updated my acct?
You've been hitten by Apple's recent SNAFU. I fear you are SoL until their pending investigation fiasco is over with.
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unfortunately my restore was off, so i was unable to restore to an earlier time when firefox 4 was working.
Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html -
My wifi button on my 4s is dim and I cannot connect to wifi. I have reset network connections and connected to PC iTunes and downloaded ios7.4. I restarted the phone and it still is not working. Any suggestions?
I have the same problem with my 4s too. Wifi is greyed out and won't switch on, plus Bluetooth doesn't work either. From what I can gather it's caused by either a broken or overheating WiFi chip. I'm planning to take mine to an Apple store to see if it can be repaired.
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I had a free trial of Adobe CC on my mac at home, which I since uninstalled
. Later, I purchased on the PC I use at work with a Different email address than home. I have not been able to install at home. When I log in the email address is preprinted and I cannot change it to the other one that I used when I made the purchase. Also the time for the email that was sent when I joined has expired. I tried changing the email and password at home and have only been able to get access to another free trial.If you are facing issue with changing the email address your Home mac computer, then you may try below steps once.
Click Gear icon on the top Right corner and Quit Creative Cloud App
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go
Then open Application Support > Adobe > OOBE folders
Delete opm.db file.
Then relaunch Creative Cloud App and check if you are sign in page. -
New update are listed on the app icon. When I click update all I'm prompted to enter password. When I do, the progress bars go away and nothing gets updated. Tried logging out, reset iPad, and nothing seems to work. Keeps asking me to enter password.
I've been having the same problem for days and just solved it. Tried going to Apple ID and had all the same problems you did in the second paragraph. I signed out with my current username on the ipad under settings--->store and signed back in with my oldest apple id and password. Now the apps don't ask for a password to upgrade. I too had a username that wasn't an email address and had to change to one that was at some point. That's what caused the problems. Hope this can work for you.
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My husband gave me his iPod touch, even after resetting all settings, and even though I have a user name and password, whenever I need to update apps it shows his previous user name, and is asking for his password. How do I fix that?
dom59 wrote:
Ok, when I go into my Apple ID account, everything looks right. It does show my user name. It's only on the iPod that it shows my husband's previous user name, and it asks for his password. Everything in iTunes and my account looks right. The issue only seems to be with the actual device, iPod Touch 4th gen.
There is more than one way to access the Apps Store and the iTunes store. One is via iTunes on your computer, and the other is via the apps on your iPod.
Just because you are logged in on your computer does not mean you are logged in on your iPod.
The reason your husband's user name comes up is because he was the last one to log on. You can change that by going to Settings>Store. Tap the Apple ID, Tap Sign Out, Tap Sign In, Tap Use Existing Appel ID, enter your e-mail address and Apple ID password, and tap OK. -
when i bought my mac I used an old app account that i do not remember it's password, so i had to open a new one but i can't updates my programs, so what should i do !
Better to use the original Apple ID used when you set up your Mac.
Help here > Apple ID: How to find your Apple ID -
HT201401 why does my phone ask me several times to enter my password when I download an app?
why does my phone ask me several times to enter my password when I download an app? I just got my first IPhone and find it hard to manage. Is it something in the settings?
Settings>iTunes/App Store...tap the ID shown...sign out...now sign back in.
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When updating my apps on the iphone through the App Store I keep getting "Cannot connect to iTunes store". Any suggestions?
100% solved the problem; thanks for the help friendo!
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I am unable to update my apps on my iphone5s. After entering the applied password, the update button reappears and nothing happens. Can anyone help? Thanks
Hey there Tonyaokb,
It sounds like you are trying to update some of your apps and when you tap the update button, the update does not happen. I recommend starting by closing the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that, sign out of your iTunes account in Settings > iTunes and App Stores, and restart the phone and try to update them again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists I would next verify that you can find it in your purchased history with ths article:
Tap App Store.
Make sure you're signed in with the same Apple ID used for the original purchase.
Tap Updates.
Tap Purchased on the resulting screen.
So that you can then delete the app and re install it:
Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-left corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and download it again.
Note: If it's a paid app, make sure you're using the iTunes account you purchased the app with originally. If it isn't, you may be asked to purchase the app again. Learn more about downloading previously purchased items.
From: iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Thank you for using Apple Support Communities.
Take care,
Sterling -
I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. When I try to download this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?
Numbers documents from iOS need Numbers 3.2 on a Mac to open. And Numbers 3.2 requires Mavericks. If you are using Mavericks you can get Numbers 3.2 from the Mac App Store. It will be free IF you have Numbers 2 (iWork '09) installed. Otherwise you must buy it.
Your other option is to send the Numbers file as an Excel file via e-mail to yourself to open with an earlier version of Numbers. -
Cannot download an issue of a subscribed magazine on news stand. The download has paused and cannot midway and every time I click on resume it asks to shut and restart the app. Done that several times. Even restarted the iPad but the problem continues.
Do a search with Spotlight for ".plist" (without the quotes). In that list (should be very long) there should be a file named com.apple.itunes.plist. Delete that file by dragging it from the Spotlight list to the Trash. Don't worry if you drag the wrong file and delete it, as these are preference files that recreate themselves when you launch an application.
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I just updated my iTunes and now all of a sudden my iPhone is not syncing into iTunes. When I plug my iPhone into my computer, a thing pops up on my iPhone saying "Do you trust this computer" and I press "Trust" but it still doesn't do anything.
Sorted it out. If anyone has this problem i reccommend visiting http://forums.ilounge.com/ipod-classic-ipod-5g-video/237546-ipod-classic-80gb-fr eezes-itunes-need-restore-plz-help-2.html#post1403546 there's some pretty good advice on it. have to go into control panel and re-format iPod into NTFS file. good luck.
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