HT5624 I am trying to reset my password for my apple id.  When asked I enter my date of birth and I am told it doesn't match what itunes has on file.  HELP!  I am not getting any emails to reset the id either.

I am trying to reset my password for apple id.  I entered my d.o.b. tells me info doesn't match.  I tried reseting through email but am not
getting any emails to reset it.  HELP!

Go to the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...either can help you reset your questions/answers.

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