HT5624 I set up an Apple ID on computer but im not allowed to access account on iPhone. It keeps telling me that my Apple ID has not been used in the iTunes Store. What is the cause of this issue?
I setup an Apple ID account on computer but im not allowed to access account on iPhone. It keeps telling me this Apple ID has not been used in the iTunes Store. I was wondering what could be causing this issue? If anyone else has experienced this issue, how did you resolve it?
Hi TerrencefromNC,
Did you sign into iTunes on your computer with the Apple ID and authorize the computer?
Cheers,
GB
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How do I enable or authorize my iPad and iPhone? Keeps telling me that my Apple ID has been disabled.
Depending upon why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
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If you can log into the computer, go to the Mac App Store and purchase Mavericks under your AppleID. Even though its free, they still consider it a purchase.
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I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks
p.s. I am not knowledgeable of Apple/iTunes etc, I was under the impression that if I purchased an album then I can use my purchase on a non-Apple devicemickyja wrote:
I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks
p.s. I am not knowledgeable of Apple/iTunes etc, I was under the impression that if I purchased an album then I can use my purchase on a non-Apple device
Micky,
The iTunes Store sells songs in AAC format. Most Android phones can play AACs. Just sync them to your phone per the instructions with the phone.
If by any chance your phone does require MP3 format, you can use iTunes to convert the files, per this guide:
iTunes: How to convert a song to a different file format - Apple Support
(This conversion does not require burning.)
For future reference, note that the iTunes Store is really optimized for people using Apple devices. You might find it more convenient to buy music in Mp3 format from Amazon Digital Music or Google Play Music. -
this apple id has not yet been used with the itunes store ? no cards i have, this apple id has not yet been used with the itunes store ? no cards i have
this apple id has not yet been used with the itunes store
Can not connect in the App Store: ( -
i purchaseed an app monotoricamera but i cant find this application and this app removed from iTunes store what can i do for this problem? when i use report problem in purchase history " say to me this app is removed and i pay for that
Well, if you didn't keep it in your iTunes library, on your computer, & then back that data up, you're out of luck if it's no longer available in the App store.
Apple warns to backup your purchases for this very reason. -
I keep getting this message when i try to get a app from the app store, "Cannot connect to the itunes store", what do I need to do?
No other good ideas ... since your signature block above says you're running iOS 5.1.1.
I assume you have a reasonable connection.
Here's Apple's troubleshooting reference: http://support.apple.com/kb/TS1368 -
I had a Wish List with about 7 or 8 songs on there and I purchased them today. They all downloaded fine, except for 2. These two songs completed the download from what the computer says, but it will only play the short sample avaliable from the Itunes store. How should I fix this?
Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link. -
Is there a way to check what I had purchased from the itune store to match the charges on my credit card, because there is a charge that I do not recognize
http://support.apple.com/kb/HT2727
Regards. -
My ipod nano was synced by itunes and removed all of my music and game files, and replaced my music with my kids music that they have put into the current itunes library. My music is nowhere to be found on my computer, so now I am in the long, forever process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?
Contact iTunes support and explain your situation to them. They may let you redownload it at no cost.
http://www.apple.com/support/itunes/contact.html
If they don't, I'm afraid you'll have to purchase it again. Sorry.
B-rock -
When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this? Has been going on for days now.
I started getting this message a couple of days ago.
Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828 -
Hi there, got 3 issues at once....
1) can't download the latest itune version onto my PC (it simply stops, not even an error message)
2) can't access the itune store and in order to fix this i need the latest version - catch 22!
3) one of my ipods isn't recognised by itune, nit sure if because of the earlier problems?
.... thanks
S.Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I can't connect to iTunes store, what is the soliton ?
I can't connect to iTunes store, what is the soliton ?
Make sure you are using the correct App Store.
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again. -
i just made my apple id today abut when i tried to install a app from my iphone it didn't work it just said '' this apple id has not yet been used before in itunes store'' i hope u can help me ...thx
If you haven't already created an account in the app store:
Scroll down to the bottom of the FEATURED page touch APPLE ID and CREATE ACCOUNT
If you have already created an account in the app store:
First of all, double check you're spelling the password right.
If you're sure it's not the password, scroll down to the bottom of the FEATURED page in the App Store on your iPhone, touch APPLE ID: and then VIEW ACCOUNT and make sure you have the correct card details and billing address on your account.
Also, connect your iPhone to your computer, then log in to the iTunes store in iTunes on your computer and check all your details. After you've updated your details sync your iPhone.
If you still can't get it to work, book an appointment with a genius at your nearest Apple Store. They should be able to solve whatever the problem is.
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