HT5625 I forgot my security qustion and i don't have a secure email and i live in iran

I forgot may security question answer and i do not
Have a secure email address and I live in Iran so I
Can not contact with your support team.
Could you help me by email or online?

Please be aware that you are not communicating with Apple when you post in these forums. Most of the people who will reply to your posts are, like me, your fellow users.
As to your issue, go to:
https://appleid.apple.com/
Click "Manage My Account", sign in, and go to the Password and Security section.  If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, see the user tip created by Kappy, another user here, on how to proceed:
https://discussions.apple.com/docs/DOC-4551
Note that Apple has not yet released any of their producst in Iran - in fact until recently they were prohibited by US law from doing so. They have no iTunes Store in Iran and you are not allowed to use another country's iTunes Store from outside of that country, so Apple Support may not be able to do anything to help you.
Regards.

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