HT5625 I have reset my apple Id and password however when I try and use it in the App Store it says the password is incorrect.
I have reset my password however when I try to use the App Store it says the password is incorrect. Do I have to set up an account in iTunes with a credit card in order to use the App Store? I did not have to do this in he past. Thanks
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622
Similar Messages
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Hello there, I'm new to the Apple world, and I'm still learning my way around.
Why is when I try to download from the App Store, it says "The application cannot be downloaded."
It doesn't ask me for payment or anything. When I click on download, about 10 seconds later, that message pops up and nothing is downloaded onto my laptop. I can download other stuff onto my laptop for e.g. Microsoft Word and other various programs such as Google Chrome from the internet. However, I just cannot download from App Store. Any suggestions on how I can download apps?There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
Anyways, thanks for your suggestion. -
Yesterday I worked on spreadsheets in the 3.0 version, today I open up numbers and it tells me I need to update. When I look in "about numbers" it tells me I have version 09...I went to the app store, it says the new version is installed on my Mac.
Hi nuvest,
Numbers 3.0.1 lives in your Applications folder. Numbers '09 lives in a folder called iWork '09 within your Applications folder. You can drag each icon to your Dock. They will become Aliases. Right click (or control click) on each Alias in turn and Options > Keep in Dock. Then you can choose which one to launch.
Numbers '09 (Numbers 2.3) is on the left, three column chart. Numbers '13 (Numbers 3.0.1) is on the right, four column chart.
Both versions will run side-by-side. Just be sure which version has your document open before you save.
In Numbers 3.0.1 you can convert "backwards" to Numbers 2 with File> Export > Numbers '09...
Regards,
Ian. -
I upgraded my Macbook Pro (early 2011) to OS X Yosemite 10.10.3. Now, I cannot open iPhoto. It says I have to download older version of iPhoto. When I go to the app store, it says: The version of iPhoto installed on this Mac is not compatible with OS X Yosemite. Download the latest version for free from the Mac App Store. the it says: "The item you've requested is not currently available in the U.S.Do I need to find my original Macbook disk and install it back and go from there? Did I loose all my pics? Do I really ned it if they are all visible from the new "Photos" App? HELP!
Try Terence's instructions here Is Iphoto gone ? i want it back!
Pete -
I have backed up my old phone to itunes, however, when I try to restore data to my new phone it is saying the password is incorrect but I can get into my itunes account with my password so I am doing something wrong?
I'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)
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My iPhoto somehow got deleted from my Macbook Pro. Now when i try to re-download it from app store, i get the message, "we could not complete your purchase, iPhoto cant be installed on Mac OSX install ESD, because Mac OS X version 10.9 or later is required." The iphoto was actually installed on this macbook and now i cant re-install it. This version of macbooks dont come with any CD. Please help somebody?
Restore iPhoto from your boot drive backup.
OT -
apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.
It's real easy to create a new one and, in fact, it's too easy. I say that because multiple IDs are a PIA. The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s). iTunes items can not be transferred from one ID to another and IDs can not be merged.
The problem arises when you want to update an app. If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID. Then you update and log out/in again to get back to where you started. It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID. Of course, with a disabled ID, the problem is much worse!
A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
One last thought... If your brother actually got a human on the phone to dispute the charges, go there and explain the problem. Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue. Apple believes that money is owed on the account! -
I have an Apple TV . My husband has an I-pad 2 and I Have an I-Pad 3. When my I-Pad 3 is used we have no problems. However when we try to use my husbands I-Pad 2 video mirrioing lags behind for minutes. We checked settings and both I-pads are the same. What can one do to use the I-Pad 2 without any mirroring lag. Thank you All in advance.
try restarting
both ipad http://support.apple.com/kb/ht1430
and atv
restarting ios devices cure 80% of all troubles users have -
I keep getting an error saying my Apple ID has been disabled when I try to use VZ contacts. I have already reset my password. Any other ideas?
Apple ID is Disabled - Apple Club
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When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.
The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.
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After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. After 4 calls to apple and 8 and a half hours on the phone. The apple people does not how to solve the problem. The last thing they told me is that they will send the problem to their engineers and I will hear from them. unfortunately they have not contact me.
During the phone calls I tried putting the date and time in automatic, changing the username and password, I even tried using somebody elses username and password. Please help, facetime is my tool to telecomute, and it is hurting my job.I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272 -
I have been taking screenshots on my mac book pro and they have been saving to my desktop. However when i try to move them into a folder, they don't move at all! I have changed my setting in view options to 'none' but they still don't move?
Got to your Desktop folder in the Finder sidebar, command i will open the info pane.
What are your permissions here? Unlock the pad lock and Change to read write.
Are you experiencing other problems?
Reset Home Directory Permissions and ACLs
http://osxdaily.com/2011/11/15/repair-user-permissions-in-mac-os-x-lion/ -
My App Store is connected to another account. I've tried to alter all my settings through iTunes, The App Store on both the phone and my Mac but it is still connected to the original owner's apple ID. Is there something I can do?
Turn off Find My iPhone in iCloud on the iDevice.
Log out of iMessage, Facetime, remove Apple ID from iTunes & App Store.
Use Settings > Reset > Erase All Content and Settings.
Then set it up as a new iPhone with your own Apple ID. -
i have my itunes on my iphon4 that shows my acct however when I try to download or update an app it shows my daughters I tune acct and wants her password and I dont know how to change it to my acct
If your daughter's Apple ID appears for updates with a particular app, then it was her Apple ID that bought the app and only her Apple ID can update, redownload and suthorize devices to use the app.
If you want this app for yourself, you will need to delete her licencsed copy of the app and buy the app for yourself using your Apple ID. -
everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???
Readers here are other Users like you. You need Apple Customer Service. call them.
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