HT5699 The country I am living in is not on the Apple Contact Support list and I need help with my security questions.

I am currently living in Tunisia but it's not on the Apple Contact Support list. I need help with my security questions which I cannot remember the answers. There is no link to send a reset email. What do I do?

Click here and ask the iTunes Store staff for assistance.
(114040)

Similar Messages

  • I need help resetting my security questions, i try to and it says email sent but i never get the email to my main email or alternate email, i never set my questions but somehow there set

    I need help resetting my security questions, i try to and it says email sent but i never get the email to my main email or alternate email, i never set my questions but somehow there set, so i can also not buy apps without entering my question awnsers please help

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter  plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in

    I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter  plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?

    For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
    For Visio 2013 specifically you must have Acrobat XI Pro (updated to at least 11.0.1).
    See: 
    http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html  
    Be well...

  • I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter  plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio

    I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter  plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?

    For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
    For Visio 2013 specifically you must have Acrobat XI Pro (updated to at least 11.0.1).
    See: 
    http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html  
    Be well...

  • I just downloaded an album from itunes and 2 of the tracks will not play at all, they cut off. I need help with this??

    I just downloaded an album from itunes and 2 of the tracks will not play at all, they cut off. I need help with this??

    Does the track play correctly in Quicktime Player?  If it does then it is an iTunes issue.  If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. 
    If it can be downloaded again, delete the track from iTunes.
    Select the store on the left side of iTunes.
    Click on Purchased on the right side under Quick Links.
    You can re-download your available previous purchases.
    If it is corrupt and you cannot download it a second time, contact Apple.  Contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

  • HT5312 I need help resetting my security questions so I can shop from the apple store.

    I can't answer the security questions because I never set them up. I need to download n buy a game for my daughter.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104628)

  • I need help changing my security questions and dont know the answers to the ones i already have set

    i made my account like 4 years ago and have tried every possible answer to my questions i can think of but everytime it says one or both of them is wrong.  i tried changing them but there isnt a button that i can click to change them as far as i have seen it just keeps asking me to answer them.  i need to change them so i can buy songs on my new laptop please help.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103373)

  • I have originally been able to purchase apple apps and In game app and all of apple products but I got the iOS 7 update and i need to enter two security questions and I can't recall ever knowing about them and I cant buy things now can someone please help

    Please help would be appreciated :)

    Did yo call APple/iTunes as Ana said?
    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Can you add a rescue email to an existing account? Because i need help resetting my security questions,ive called up the account security team, and it is doesnt solve my problem. I dont remember Any answers and i have money just sitting there. Please help

    also my ipod is a Nano 5th Generation....so when the account security person asks for ipod serial number..its completely useless because the serial codes only work for Ipod Touch and Iphones.
    - Serial Code from Ipod= USELESS..
    - Answer at least one of your security questions= I can't...and the whole reason im having this issue..
    - Have a rescue email= trying to see if i can get one.
    This issue is Reaaaallly starting to annoy me, so someone please help Thankss! xo

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • New to the World Mac and I need help with the internet?

    Hi All,
    I've purchased a second hand eMac from a local College last summer and I've finally got around to connecting it to the internet (after 20 + years of working and using PCs). All is great or I thought???
    There is a few problems that I still encountered and hopefully someone can help?
    The spec of the Mac is 1 GHz PowerPC G4 (768 MB SDRAM) running Mac OS X Vers. 10.3.9.
    For the internet I connect via Safari 1.3.2 (v312.6). However, I cannot access Hotmail, selected sites outside of the UK and also when I go into Facebook the interface (layout) is a mess and I can't access various options available. I tried to download Safari 4.0.4. for SnowLeopard, but it won't allow it as I don't have the Billings of Materials?
    Does anyone know how I can resolve the above or point me in the correct direction.
    Many thanks in advance, JJ

    Welcome to the Apple Discussions!
    Version 1.x of Safari is old in Internet years, and many sites using advanced coding (or non-standard coding) won't render properly. Later browser versions have more support for the non-standard HTML that for instance MS webpage programs generate as well as support for more recent authoring tools. Which is a long-winded way of saying you're on the right track, you need to update your browser.
    The later versions of Safari require OS X 10.4 or later. Your eMac can be upgraded to 10.4 or 10.5, but it'll be easier to first try a free third-party browser such as Firefox or Camino or Opera (Version Tracker and MacUpdate are good links to start from when looking for software and updates).
    Note: moving among different browsers on different platforms, I can confirm that it's all too common for sites to render differently, with layouts off from a little to a lot.
    As for being blocked from non-UK sites and Hotmail, if that still crops up with Firefox, check to see if the school that sold you the computer had proxy servers set yp that might be blocking some sites. You can also go to Apple menu, System Preferences, show built-in Ethernet or Airport depending on which one you use, click on the Proxies tab, and see if anything is checked/active there.

  • HT201363 I have requested the email to help me with forgotten security questions several times over many days but I do not get the email; now I cannot use my account without knowing the security question answers?

    I have repeatedly requested the email to help with forgotten security question passwords but never receive it; I cannot access my account for purchases with out the answers; how can i fix this?

    Hello Jamped,
    It sounds like you are doing the correct process to reset your security questions, but you are not getting the email at your recovery address. I recommend checking your spam folder first. If it is not there I would next reach out to
    our iTunes Account Security team who may be able to help if you can verify your account info:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Hi My name ali from iran  IDi I opened my iPad in China because the Chinese did not notice but I update my information  Unfortunately, due to the country's name to Iran sanctions not Sbn I chose to make Iraq  Now I'm able to take my Mastercard and softwar

    Hi
    My name ali from iran
    IDi I opened my iPad in China because the Chinese did not notice but I update my information
    Unfortunately, due to the country's name to Iran sanctions not Sbn I chose to make Iraq
    Now I'm able to take my Mastercard and software applications I buy from iTunes
    But I do not know how?, Please help me to register your MasterCard

    Dear Hi
    I would also be in itunes and App Store Get into English
    I've opened all of IDI in China is Chinese and I do not understand Software
    Program
    Please advise me please
    Thank you
    Ali

  • Pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email

    pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email.
    <Email edited by Host>

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
    The reset link will only show if you have a rescue email address on your account - an alternate email address is a different address/setting on an account, and it's not used for resetting security questions.
    If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 i need help with the security questions is there some way to get you to remind me what they were from e-mail or other wise

    I need help with the security Questions is there some way to get you to remember them by e-mail of other wise

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I need to change my security questions. But it's sending the link to an old email. Suggestions?

    I need to change my security questions. But it's sending the link to an old email. Suggestions?

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

Maybe you are looking for

  • What is escape character for for Carriage Return, Line Feed, Form Feed

    Hi I need to a text file which should have following characters Carriage Return, Line Feed, Form Feed How do i insert them in a string i know "\f" is carriage return, but what are characters for line feed and form feed Ashish

  • How do I get rid of the "other" storage on my iPhone?

    I have 4GB of "Other" on my iPhone, where is that going to and how do I get rid of it? I have cleared out all of my browsing data and email history and it went down 1GB but I'm not sure where the rest is

  • Internal Problem!!!

    Hi, When i login as internal i get the following message " insufficient privileges". I don't remember tampering with any user privileges. Why do i get this error. And how to solve it. By the way i have anither user with sysdba privileges. will that h

  • Azure In Role Caching Doesn't start on server with "Not running in a hosted service or the Development Fabric."

    I started to use Azure in-role caching and everything works great in Azure compute emulator on my local machine, but not on server. I've already dealed with some problems, like lack of msshrtmi.dll on server, but now can't understand why get this err

  • Language input delay on Mac os X Lion

    I am using Chinese input, but it delays when I am using Safari, no such a problem when using in other apps, just safari, and also, if I switch back to English input, there is no problem at all, seems like, there is a problem with chinese input and sa