HT5706 our apple tv has just automatically updated. since the newest update (5,3) we can no longer see TV shows in the menu options....
anyone else experienced this or have a solution?
Welcome to the Apple Community.
There appears to be a large increase in this type of problem at this time, it seems that that there is a problem at Apple's end, but I couldn't at all be sure.
There is no issues being reported at Apple’s System Status page, but this status may yet be updated and it may be you need to try again a little later.
This isn't affecting me here in the UK, where exactly are you.
So far I have noted users in the following locations having similar problems:
USA
If this is a problem at Apple’s end, it is very rarely happens, however when it does only Apple can fix it. When this has occurred previously it has usually been resolved in a few hours or slightly more.
Similar Messages
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I've just discovered that with the newest version of iTunes you can no longer delete iPod Touch/iPhone apps you don't want. You used to be able to do so by going onto iTunes on your desktop computer and deleting them. Not Good! I just called tech support and they said that in this version there is no way to delete them. They also said there have been numerous complaints about this. You can't even delete them from your applications folder. It's as though you're being held hostage to apps you tried, but do not want.
While we're on the subject, I don't like the fact the the iPod touch comes with unistalable apps such as: Passbook, Nike & iPod, Newsstand, and Game Center. Don't want them, will never use them. Give customers the option to delete apps that we don't want. Call Apple's corporate customer care. escalation, and complain untill they fix this.Actually,
Step 1:
Step 2.
Step 3.
Step 4.
Step 5.
One of us must be wrong. -
I just got my cable company to switch my wireless router to a wired one considering now I have the wireless airport device (the newest one) but now I can't get a wireless signal. The router works when directlyplugged in,the aiport wireless device is green. I've tried going through my new MacBook Pro settings and it the diagnostics check, it says network changes detected, I tell it that it "yes" does connect to a cable modem, it tells me to restart it, after I do it asks if there are any other devices hooked up ( firewall) and when I say no it tells me that it can't fix the problem.
Now I know that I probably have a new IP address because of the cable company switching the boxes but it was working fine with the other box, now there isn't a signal to be had on it!
Please anybody out there that can help!!!??Any time you change networking hardware it is always a good idea to perform a complete power recycle with the new equipment. Check out the following AirPort User Tip. Please post back your results.
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This question is admittedly a little complicated. The New York Times website has a number of weblog pages which include brief stories followed by space for readers to leave comments. You probably need to be a Times On-Line subscriber to really see what I'm talking about, but some examples would be this City Room blog: http://cityroom.blogs.nytimes.com/2011/09/02/bloomberg-cancels-radio-talk-amid-furor-over-aides-resignation/ or this Arts Beat blog: http://artsbeat.blogs.nytimes.com/2011/09/01/theater-talkback-remembering-jerry-leiber-a-reluctant-pioneer-of-the-jukebox-musical/
Since the most recent Firefox updates, when I view these pages, which traditionally have a number of reader comments at the bottom of the Times' story (or at least a space to leave a comment), I can no longer see the comments. There's simply empty. blank space. I know that the comments are there; if I open Internet Explorer and log on to the same page, the comments are suddenly visible. I don't understand where this problem has come from. I haven't noticed whether I'm missing seeing anything on other websites yet.
I also cannot post comments on other parts of the Times website; while the pages dedicated to story-specific reader comment seem to load correctly and the space to type my comment does appear, I can't actually submit the comment. Repeated pressing of the "submit" icon has no effect. Once again, this works normally in IE.
For the record, in the past week, I have changed my computer's anti-virus software from McAfee to Norton 360. I run Windows XP. If there's any another information I can provide, please advise, as I vastly prefer running Firefox to IE.If it happens again then try to reload the website or clear the cache and the cookies from that website.
Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
*http://support.mozilla.com/kb/Deleting+cookies
*http://support.mozilla.com/kb/How+to+clear+the+cache -
I just downloaded the newest versionof itunes. Now when I plug in my ipod, I can no longer see my playlists (listed on the left hand side). The new format is very confusing! How do I drag and drop songs into specific playlists I have? Is there a way to revert back to the old itunes?
I had the same question. Someone answered perfectly here post https://discussions.apple.com/message/20575126#20575126
The answer was click View > Show sidebar. Devices and playlists will display in the left sidebar once again. -
I attached Ipad to my computer to sync. I received a message indicating there was a new version of the software. During the update, the Ipad crashed. The screen on the ipad is showing the iTunes icon and the USB cord. The ipad no longer shows up in my devices. I have followed all instructions online to reset the ipad,and I uninstalled iTunes and reinstalled it. No change. The same screen appears on the ipad within seconds of turning it on.
Same here. And iTunes doesnt recognize the ipad anymore, even though it works fine with my iphone. Plugged the ipad into my other laptop, i get the recovery mode message, but nothing works.
Tried calling apple support, but since my 90 days of free phone service is past, those morons want me to buy applecare. Yea, ill pass. -
Imac G3 shows no icons on desktop including the hard drive icon Ican only open applications from the dock but then it crashes if I try to open files (for instance word documents) I can see the files are still on the hard drive and Preview will allow me to open some photos. I cannot access the Finder either and the only way to switch off the mac is to open system preferences or any other application which will then allow me to access the options to shut down or restart.
Does any one have any ideas or experience of this problem?
I've tried restoring the Hard Disk using the original installation disk (Starting up from the Disk and pressing c) but could not restore disk.You have some sort of issue with the external drive, I would use a powered USB hub first if it's not self powered.
Next I would be looking at purchasing software to direct recover your files from the 1's and 0's of the bits themselves on the external drive as it appears your directory or something is hosed.
Software that comes to mind is DataRescue $99 which you can download and test first before buying, then send the recovered files to another blank external drive.
Once you've got your files recovered, then your all set to mess around and experiment.
Try to access the files with the program version that originally created them, I'm not all that up to speed on iMovie, but I do know there are issues with using older Apple software versions with newer version altered files. -
How do I enable my iPod? I am trying to update the apps but when I click "Update All", a pop up "Your Apple ID has been disabled." How do I change it so I can enable my iPod? My iPod is not locked (I know my password), but I just can't figure out how to enable it. Thanks.
This may help:
http://support.apple.com/kb/ts2446 -
My ipod keeps telling me that my apple ID has been disabled whenever I try to update or buy new apps. I've already changes my password to see if that would fix the problem, but the message is still popping up about my apple ID being disabled. How do I fix this?
Hi Inparker,
When you say you changed your password, did you change it on Manage My AppleID? If so, once you did that, did you sign out of the iTunes & App Store on your iPod Touch? If you did not, then you need to do that, then sign back in with your new password.
Cheers,
GB -
Why do I get a message that my apple id has been disabled when I try to update software?
Why do I get a message that my apple id has been disabled when I try to update software?
If changing your password does not solve then contct itunes support
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Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
So I just updated to the newest update that was available for safari and iTunes but now it won't let me go on the Internet using safari and it also won't let me sync my songs ,,,,,(it takes forever to backup my iPad AND my iPod) so what can I do ?
If you're on windows try the following:
This worked for me an hour ago and has allowed me to sync ok. Still haven't tried downloading the new version 5 to the phone yet as I'm still backing up photos etc just in case.
1. Quit itunes
2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> right click Command Prompt -> Run as Administrator)
3. Once in the command prompt type the following 3 words starting where your cursor is flashing: netsh winsock reset
4. press ENTER
5. Reboot your machine
6. Restart itunes & connect device to sync
7. Good luck -
Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.
Is this itunes on the iPad or on my computer? Thank you for the reply.
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hey, i just updated my iPad 2 to the newest update and know my apps have gone and i can't re-download the paid app i bought no happy please help!!!!!!
Are the apps in your iTunes library on your computer and did you select them to sync? Are you sure that you are syncing correctly?
Read this.
http://support.apple.com/kb/HT1386 -
i just updated my software to maverick and my iTunes to the most recent version and i can no longer transfer songs from my iTunes to my iPod. The tracks stay gray with a stagnant circle beside them in the left column. Any ideas?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
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