HT5787 How do you get help with your security questions if you forget your answers?

How do you get help with your security questions if you forget your answers?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97108)

Similar Messages

  • HT5312 i need help with the security questions is there some way to get you to remind me what they were from e-mail or other wise

    I need help with the security Questions is there some way to get you to remember them by e-mail of other wise

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • How do you reset your security question if you dont remember the email with it?

    I wanna reset my security questions but I don't remember the email with it because its not the same email as my apple id. Could someone please help me

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • How can I get help with pending songs that have taken over 12 hours to fully download?

    How can I get help with pending songs that have taken over 12 hours to fully download?

    You can only suspend service for 3 months at a time (with or without payment) and only twice a year.

  • How do i get help with downloading?

    how do i get help with downloading the flash player?

    Please see this FAQ for details:
    Where do I find solutions to common Flash Player 11 installation problems?

  • I have problem with my iphone 4s my battery is not keeping charge. how can I get help with this one. it is less than a year that I purchased this cell.

    I have problem with my iphone 4s my battery is not keeping charge. how can I get help with this one? it is less than a year that I purchased this cell.

    I would like to know the answer to that one.  I realized this was happening just after upgradeing my iOS to 6.  Then when I looked up my purchase date, I was about 5 days past my one year warranty.  So I'm dead in the water.  Apple will replace the battery, but it will be about $80+.  I took it to the Apple store, and they checked a bunch of stuff, but said that it seemed ok.  I'm debating getting a battery for a more reasonable price off of ebay.  But if it's the iOS thats draining the battery, then I'm not going to be able to help it.  I wish I knew a better way to tell if its the battery, the phone, or the iOS.

  • HT4990 how can you reset your security questions if you have forgot them

    How can you reset your security questions if you have forgot them.?

    You may find solutions if you look under More Like This at the right of this page. If not, this forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store and hence not the best place to get assistance with this problem. You'll be most likely to get additional help with this issue if you ask in the general iTunes forums where this question has been asked and answered in a number of other threads.
    Regards.
    Message was edited by: varjak paw

  • HT201303 How do you reset your security questions if you do not know the answers?

    How do you reset your security questions if you do not know the answers?

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • How can you change your security questions if you for got them

    how can you change your security questions if you for got them

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • TS2446 How do you reset your security questions when you don't remember them

    How do you rest your security questions if you forgot them ?

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions. (Resetting security questions)
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • HT201363 How can you reset your security questions if you can't remember the answers?

    Hello! my question is how can you reset your security questions if you don't remember the answers?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106484)

  • I have problem with the security question which i forgot the answer how can i change it as i already have apple id and password

    I have problem with the security question which i forgot the answer how can i change it as i already have apple id and password

    You may reset the password on your account by opening https://iforgot.apple.com/ in Safari and entering your Apple ID (your email address, which the moderators should have removed earlier).
    You won't be able to set the password to your email address, or a recently-used password (if I remember correctly).
    Once you change your password, you should update your password on your iOS device in Settings > iTunes & App Store, then tapping the "Apple ID: <username>" cell at the top to re-enter your password.  (Your iOS device may prompt you for the new password before getting to Settings as well.)
    Hope that helps.  If you have a different issue, please post a follow-up message.

  • How can i get my password and security questions back? everytime i write my mail in iForgot it doesnt send the mail to  my account, why? someone hacked me but i dont know how.

    how can i get my password and security questions back? everytime i write my mail in iForgot it doesnt send the mail to  my account, why? someone hacked me but i dont know how.
    example;
    my apple mail: [email protected]
    and i write down the account in iForgot [email protected] but i never recieve the mail asking for the new password, why? someone hacked me and change that and the security questions, what can i do?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • If you forgot your security questions and you pressed the reset button which is supposed to send you an email but didn't

    If you forgot your security questions and you pressed the reset button which is supposed to send you an email but didn't

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID

  • How do I get account when forgot security questions?

    How do I get account when forgot security questions?

    select manage account at appleid.apple.com then select passwords and security, you can reset questions through your email there

Maybe you are looking for

  • Regarding standard available Reports

    Hi Gurus, It will be a great help if anybody can give some ideas where and what kind of reports i can utilize for the following scenarios. 1. Is there any tool which can be used to distribute evenly the monthly forecast to     weekely/bi-weekly? 2. A

  • [875P Neo Series] Replacing the NB cooler with a Titan TTC-CUV 2AB/LD2

    I want to replace my (failing) NB cooler with that Titan cooler. But the problem are the hooks used on P4 board and I have to bend my own clip. So does anyone know if 0.5mm steel wire (spring steel) is enough? Pic of the cooler.

  • Output of last command NOT accurate

    Hi, We have Solaris 10 Server running Oracle 10g. when i run last command it shows upto "Mar 21" and today is "May 12". But I see wtmpx being updated properly, Please advise as to how to fix this issue. #last |more oracle    sshd         enter       

  • Can someone help a lonely gal

    I have written some of the code, in a pseodu form. Here are the two codes which it is but its not exactly what i need: here is what i need to do 1.     Make your class Demo by inheriting from JFrame 2.     add a main to the demo class 3.     Make the

  • Can i add new genre & create new Smart Playlist?

    I'm 1st time iTunes user organizing my music to play on a Bose system.  Bose has a capability to 'play all' of a selected playlist but it depends on setup in iTunes. I want to be able to have capability to 'play all' selected piano music on Bose; but