HT5834 I received a message saying I must change my iCloud Keychain pass code due to changes in the server. Is this correct? Or is it a scam?

I received a message saying I must change my iCloud pass code keychain due to changes in the server. Is this a hoax?

Dang! And if I already did before thinking it might be a scam, what can I do about at this point? I did just reset my password again after realizing it might be a scam, but is that sufficient and is there anything else I should look into to see if any damage was already done? Thanks.

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I received a text today while at work about iCloud keychain verification code. I have not signed up for it or anything that uses it. I work out of the city with limited internet access so not sure why I would be getting this. Is my info safe??

I received a text today while at work about iCloud keychain verification code. I have not signed up for it or anything that uses it. I work out of the city with limited internet access so not sure why I would be getting this. I only got this number about a month ago. Apparently someone else had the number before because I get texts from his family members wondering whats going on. I got one yesterday and the person didn't seem to thrilled that the number was cutoff and today I got 2 texts about iCloud Keychain which I don't even know what it is. Seems suspicious to me. If the person who use to own the number is doing it he should know it is not his number anymore because he obviously didn't pay his bills. I'm not too sure about iCloud Keychain so just want to know my info safe?? It says it can store credit card numbers which is what gets me worried. Frankly I think it's pretty stupid to save that kind if information with any kind of app. But I don't want some random person trying to access my personal information because they are bitter they lost their number. Please let me know as soon as possible so I can change passwords or anything that is needed.
thanks

If it were me, I would go to my carrier and get a new number. Since you have only had it for a month, the inconvenience would be minimal.
Barry

Receiving a message that strongly urges an update to FireFox but it won't give any details. Is this from youor is it a scam?

Before I clicked to open Firefox, a window popped up on the screen (with a small Firefox logo at the top) and said it strongly urged to download an update. The "click for more details" was pale and wouldn't open. Is this a real message from you, or is it a "copycat "
scam.

It is possible that you are still on the beta update channel if you ever installed a Firefox 4 beta version or a release candidate.<br />
You can check that by looking at the pref <b>app.update.channel</b> on the about:config page.<br />
If the value of that pref is beta then it is better to download and install the latest Firefox 4.0.x release.
* http://www.mozilla.com/en-US/firefox/all.html

I'm trying to access an uncompleted app. on a gov't website using Safari 5.1. I receive a message saying the browser is incompatible with the website. It has been suggested that use Safari 5.0 instead. Must I delete 5.1 first, or can I have both browsers

I'm trying to access an uncompleted app. on a gov't website using Safari5.1 I receive a message saying the browser is incompatible. I have been advised to use Safari 5.0. Must I delete 5.1 or can I use both browsers on my Mac.

As above, there is more to Safari than just the App, however I dont like the changes in 5.1, so restored the 5.0 version of just the App and it functions just like it used to
It might not work for you, and it can just be deleted if it doesn't, not sure how easy it is without time machine
go into Finder and Applications folder
enter time machine (it will default to app folder)
find a date that you had 5.0
click to restore it (Do Not restore into original location, restore it to desktop to test it)
When this has been done, run Safari from your desktop and see if it fixes your issue
I have been using this version done like this for a couple of weeks and it is fine, I did copy it to the Application\Utitlities folder along with some other older software I have, then made this one the version on my dock
If it doesn't make any difference just delete Safari.app from your desktop

HT201209 I bought a movie with the digital copy and it gives me option to redeem it with iTunes, but when I type in the redeem code it shows a message saying: you must insert your digital copy dvd in the computer in order to redeem this code" . The dvd is

I bought a movie with the digital copy and it gives me option to redeem it with iTunes, but when I type in the redeem code it shows a message saying: " you must insert your digital copy dvd in this computer in order to redeem this code" . The dvd is in. WTH? This is especially with FOX movies, I never have trouble with Universal Picture movies.

Thanks for your reply, but you might have misunderstood it a bit. I'm NOT trying to buy a movie. ****, I'm not even in the actual Apple Store, when this happens I'm in the library not the Store part of iTunes.
To clarify - I have purchased a physical copy of a movie which came with another physical copy which contains the digital copy. The digital copy is on the DVD, all I need is just to transfer this file to my iPod Touch, for example, I'm not trying to download it from the store or repurchase it and it's not any gift code that I've received, the digital copy is on the disc. This is the first time ever that I've purchased something on a disc and I'm not allowed to access it because the disc hasn't been purchased within my country.
So again - I'm not attempting any purchase or download any purchased digital copy - it's on a DVD I own physically so... why is even the region of my Store relevant, the code I enter is (as I assume) just supposed to check if it's a legal genuine copy (which it is, as I've said - there are 6 discs in the pack: 3 movies on 3 Blu-rays and 3 DVD containing these digital copies of them). If I own it, I think that's proof enough that I have the right to use it. I just don't get it. I fully agree with you and understand your point if there was any purchase going on here, but it's not, it's just - I put a disc into my computer and I can't access it

My 120GB IPod classic is not recognized by my Windows 7 PC. When I plug the ipod into my computer I receive a message saying that the USD device is not recognized.

My 120GB IPod classic is not recognized by my Windows 7 PC. When I plug the ipod into my computer I receive a message saying that the USD device is not recognized. The Device Manager lists it as an Unknown Device. I've tried uninstalling iTunes and reinstalling it, but it had no affect. The odd thing is that our other iPod (160 GB Classic) is recognized on the same computer using the same USB cable. When I plug the ipod in question into another PC, the PC seems to recognize the iPod and lists it in Windows Explorer (iTunes is not installed on this machine). There seems to be something out of wack with this PC/iPod combo. Any thoughts on what I can do to try to resolve this issue? I tried all of the steps listed here, but they didn't help me. http://support.apple.com/kb/TS1538
Any help would be greatly appreciated.

Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

I am trying to install software for iTwin Connect, but after downloading the dmg file and launching the program, I receive a message saying the file can't open and to check my internet connection. Any ideas?

I am trying to install software for iTwin Connect, but after downloading the dmg file and launching the program, I receive a message saying the file can't open and to check my internet connection. Any ideas?

Many Thanks, Kurt.
I knew I'd seen the solution you've provided somewhere - either in MacWorld or MacFormat - but couldn't remember the Gatekeeper bit!
I shall save it somewhere VERY safe now in case this happens again …
You have made an old man very happy and saved me from worrying that senile decay had suddenly set in. (I was 70 last week so you might understand the situation from that.)
Best wishes
OllyanDinah

I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?

I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.2 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

HELP! My old mac was requested to upgrade Firefox to 14.0.1. After the sucessfully installation, I received a message saying my old Mac couldn't use the new Firefox and Safari crashes. I have NO browser now!!!

My old mac was requested to upgrade Firefox to 14.0.1. After the sucessfully installation, I received a message saying my old Mac couldn't use the new Firefox and Safari crashes. I have NO browser now! Any help would be appreciated.

Hmmm... So you upgraded Firefox and now neither Firefox or Safari will work? Very weird. I have no idea what might have gone wrong. That said, when things start acting wierd, I always try a bit of maintenance first. About 95% of the time, I luck out and it works.
I use the free program Onyx. I run all the clean up routines. Then I boot to the recovery partition (Lion) or the OS X Install Disc and repair permissions and verify/repair the hard disk.
Hope this helps.

I used to be able to email photos from my Lightroom software quite successfully. I needed to change my password several days ago in my gmail account. Now when I try to email photos I receive a message saying "Failed to establish connection with the outgoi

I used to be able to email photos from my Lightroom software 5.7 for MAC quite successfully. I needed to change my password several days ago in my gmail account. Now when I try to email photos I receive a message saying "Failed to establish connection with the outgoing email server. Please make sure you have entered the email account and password correctly."
I have been trying to get help from Adobe for 3 days. I have sent a message through "Get Support", 2 days ago, but no one has contacted me. I have tried by phone, but no one will help me. When I purchased Lightroom in May, 2014, I was able to receive phone help. I am now told that I don't qualify because I am not a Creative Cloud customer. I have been assigned a case number 186291729.
PLEASE HELP ME FIX THIS PROBLEM

I, too, have this problem. I see no one is responding with a solution? Hello? Can someone please advise?
Oh, and, yes, I have manually verified repeatedly that the information I gave to Lightroom is correct, and I still get the same error message when I try to validate.

I can't run Itunes! After installing Itunes, I receive a message saying that Windows could not verify Apple's digital signature and it closes.

Pls HELP me! I can"t install it Itunes on any of my computers. After downloading it ( Run now or Saving it) it will no run because I keep receiving a message saying that Windows can not open this file because it could not verify Apple's Digital Signature. I have changed my internet security settings to allow downloads from unverified websites but it will not allow me to run Itunes. I had an older version of Itunes so I tried to install the update and it wouldn't work because so the same message about not being able to verify the digital signature. I uninstalled Itunes and Quicktime and all other Apple programs on my system. Then I tried to download it again... no luck the same message came up again. I then went to my other computer that NEVER HAD ANY APPLE software on it and tried to download Itunes. It gave me the same message. Please help me, I'm going crazy tring to figure this out.

I had this same issue occur today during update, searched and finally tracked to problem with windows registry. Used online version of windows registry tool "Fix It" (can also download portable version for offline check. I selected Apple updater utility from list to fix and it did it's thing. Returned to my downloaded 10 iTunes adn isntalled perfectly fine.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Good luck. Worked for me back up and running.

Since the lastest update i am unable to open up my itunes. i receive a message saying applicatin has hailed to start because MSVCR80.dll was not found. re-installing the applicaiton may fix this problem

Since the lastest update i am unable to open up my itunes. i receive a message saying applicatin has hailed to start because MSVCR80.dll was not found. re-installing the applicaiton may fix this problem

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

IPhoto will not open. Error message says I must upgrade. But APP store says it is already installed?

iPhoto will not open. Error message says I must upgrade but the AppStore indicates that the newest version of iPhoto is installed so how can I upgrade and why did it stop working in the first place? What is the problem?

Hi Terence. I solved my problem. Apparently a 9.5.1 version of iPhoto was dowloaded, backed up on Ext Drive then deleted from the Mac HD...Leaving the old version 9.4.3 still resident on the Mac HD.
Thanks for responding.

HT201413 I am receiving a message saying the iPod "TRACER's iPod" can not be synched. The required file can not be found. I ran the iTunes program repair and restarted both the computer and the iPod. Any suggestions on what else to try?

I am receiving a message saying the iPod "TRACER's iPod" can not be synched. The required file can not be found. I ran the iTunes program repair and restarted both the computer and the iPod. but still receive the same message. Any suggestions on what else to try?

That can sometimes be caused by a damaged ipod photo cache.
If you remove the current ipod photo cache, does that get you past the error?
For instructions on where to find it, see the following document:
iTunes: Understanding the iPod Photo Cache folder

When i tried to text a message from my contact list i received a message saying invalid number of digits. i use the area code with the number but still would not send

When i tried to text a message from my contact list i received a message saying invalid number of digits. i used the area code with the number but still would not send

Call your carrier and see what they suggest.

HT5834 I received a message saying I must change my iCloud Keychain pass code due to changes in the server. Is this correct? Or is it a scam?

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