HT5858 ipad air keeps shutting off

ipad air keeps shutting down while using it

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:                                                
iOS: How to back up                                                                                     
- Restore to factory settings/new iOS device.             
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                                      
Also, this is the iPod touch forum. I requested your post be moved to the iPad forum

Similar Messages

  • Why does my iPad mini keep shutting off every two seconds?

    Why does my iPad mini keep shutting off every two seconds?

    I doubt that anyone here can answer that question with any validity...
    That being said, try to reset the device:
    *Device reset*
    Device Reset (won't affect settings/data/music/apps/etc)
    1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
    2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
    3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

  • Why does my ipad air keep shutting down

    Why does my new ipad air keep shutting down?

    No one here can answer that. Try a reset (hold the home and power keys down until the Apple logo appears). If that does not help, take it in for diagnosis.
    Barry

  • My iPad air keeps shutting down on its own!

    My iPad air keeps shutting down on its own, and this is the second IPad Air doing this. I really don't want to go trade it in for another. Does anyone have the same issue and is there a way to fix it? And yes I've done the manual reset and computer reset.

    Memory Size & The Impact of 64-bit Applications
    The iPad Air, like the iPhone 5s, ships with 1GB of LPDDR3 memory. Apple frowns upon dissection of review samples but I think it’s a safe bet that we’re not talking about a PoP (Package-on-Package) configuration but rather discrete, external DRAM here. It’s also probably a safe bet that even the iPad mini with Retina Display will ship with 1GB of memory as well.
    Something I didn’t have time to address in my iPhone 5s review was the impact of 64-bit applications on memory usage. I actually ran some tests after the 5s review hit but never got the chance to share the data, so I figured now is as good a time as any to do just that.
    Unlike traditional desktop OSes, iOS doesn’t support paging to disk (or in this case, NAND). Application data can either reside in memory or the associated process is terminated and has to be reloaded the next time you request it. It’s a decision likely made to both maintain user experience and limit the number of program/erase cycles on the internal NAND.
    The good news is that iOS was architected to run on as little hardware as possible and as a result tends to be quite memory efficient. There are also power implications of going to larger memories. The combination of these two things has kept Apple on the conservative side of increasing memory capacity on many iDevices.
    The move to a 64-bit platform however does complicate things a bit. Moving to a larger memory address space increases the size of pointers, which in turn can increase the footprint of 64-bit applications compared to their 32-bit counterparts. So although there’s clearly a performance uplift from app developers recompiling in 64-bit mode (more registers, access to new instructions), there’s also an associated memory footprint penalty. Since the iPad Air and iPhone 5s don’t feature a corresponding increase in memory capacity, I wondered if this might be a problem going forward.
    To find out I monitored total platform memory usage in a couple of scenarios. Before measuring I always manually quit all open apps and performed a hard reset on the device. Note that the data below is reporting both clean and dirty memory, so it’s possible that some of the memory space could be recovered in the event that another process needed it. I hoped to minimize the impact by always working on a cleanly reset platform and only testing one app at a time.
    I looked at memory usage under the following scenarios:
    1) A clean boot with no additional apps open
    2) Running Mobile Safari with 4 tabs open (two AnandTech.com tabs, two Apple.com tabs, all showing the same content)
    3) Infinity Blade 3 (64-bit enabled) sitting at the very first scene once you start the game
    4) iOS Maps in hybrid view with 3D mode enabled, with a WiFi assisted GPS lock on my physical location
    5) Google Maps in the same view, under the same conditions. I threw in this one to have a 32-bit app reference point.
    In general you’re looking at a 20 - 30% increase in memory footprint when dealing with an all 64-bit environment. At worst, the device’s total memory usage never exceeded 60% of what ships with the platform but these are admittedly fairly light use cases. With more apps open, including some doing work in the background, I do see relatively aggressive eviction of apps from memory. The most visible case is when Safari tabs have to be reloaded upon switching to them. Applications being evicted from memory don’t tend to be a huge problem since the A7 can reload them quickly.
    The tricky part is you don’t really need all that much more memory. Unfortunately as with any dual-channel memory architecture, you’re fairly limited in how you can increase memory capacity and still get peak performance. Apple’s only move here would be to go to 2GB, which understandably comes with both power and financial costs. The former is a bigger concern for the iPhone 5s, but on the iPad Air I would’ve expected a transition sooner rather than later.

  • My Apple iPad 1 keeps shutting off when I open an app. It randomly closes when on social media as well. No longer able to read my Bible.

    My Apple iPad keeps shutting off when I open an app.  It randomly closes when on social media or online. Not able to view my Bible app.  Have tried rebooting, but it doesn't help.

    Then you may have to Restore your iPad from backup in iTunes?
    How much free space do you have left on your iPad?

  • Ipad 4 keeps Shutting off and i can not turn it back on?

    Hello -
    Brand new Christmas iPad 4 touble from the start.  The iPad keeps turning itself off for no apparent reason?  Also wierd pixel glitches while using. And right now I have not been able to turn it on for 2 days.  This has happened before and I have tried a HARD restart - but it will not work, at the moment.  Tried plugging it in at least 8 different electrical sockets? Set up a Genius Bar appt - so far this iPad business it not so great.  Any thoughts?
    Thanks - David

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
     Cheers, Tom

  • Why does My new iPad air keep shutting down?

    BN

    IIs your iPad actually shutting down (powering off and needed a restart) or is it crashing to the home screen?

  • My IPad mini keeps shutting off on it's own.

    Has anyone else had this problem and do you know how to correct it?

    Try a Restart. 
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
     Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
    Here is a link to their contacts with most of the information below. 
    http://www.apple.com/contact/

  • IPad keeps shutting off

    My iPad 2 keeps shutting off and returning to sleep mode while I'm using it.  This happens frequently.  I reset it using the home button and restored it using itunes but nothing has changed.  What might be causing this issue

    Sounds definitely odd, worst case scenario you can call AppleCare and ask for a one time exception if you havent called before!
    They may have some more ideas.
    Not 100% knowledgable in iPad but I do suggest giving them a call.
    <Edited by Host>

  • My ipad keeps shutting off and cannot restart immediately

    please help, my ipad keeps shutting off for no reason and will not come back on again unti it is ready.  at least 5 times now very frustrating.
    any suggestions?

    Damien.
    First, try to do a full backup—reset—restore of your iPad via iTunes. (a) Plug in and, if it doen't start automatically, run iTunes, (b) back up your iPad, (c) do a total reset, (d) restore this last backup.
    If this is enough, just go ahead and do it.
    Otherwise, do like me — dummy — and read the excerpt from Apple's KB below:
    --- Quote
    http://support.apple.com/kb/ht1212
    (...)  You will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
    --- Unquote
    If this does not work, (and probably won't, but it's a 5-minute operation), then you should seek hardware assistance. If it's a brand (or almost) new iPad, go back to the shop and they will give you a new one, without much trouble... It use to happen with iPods and exchanging the product was routine in this shutoff—restart issue.
    Regards.
    g.
    Guilherme R Basilio

  • My ipad2 won't charge, it's been on 1% all day now. It's plugged in and keeps shutting off. The cord works fine, it's charging my husbands iPad. Any suggestions?

    My ipad2 won't charge, it's been on 1% all day now. It's plugged in and keeps shutting off. The cord works fine, it's charging my husbands iPad. Any suggestions?

    Is this with the power adaptor that was included with your iPad 2 purchase?
    The same power adaptor and USB dock connector cable charges your husband's iPad?
    If so, sounds like a hardware problem with the battery or something else. Have you tried powering the iPad off and on and/or a reset which is similar to a computer restart?
    If so with no change, make an appointment at an Apple store if there is one nearby.

  • My Macbook Air (circa ~2008, used) keeps shutting off without warning.

    Hi, guys. I'm back again with the same issue. My aluminum Macbook Air (circa late 2008, used) keeps shutting off without warning. It comes back on as if nothing has happened, and I can even unplug as soon as I press the power button (twice, once to do...something, and the second to turn it back on). I have a brand new battery, so I know it's not that, nor is it an overheating issue. This is becoming very frustrating for me.
    Before you recommend: I cannot possibly get to a Genius Bar appointment, because, unfortunately, Apple has no stores in West Virginia.
    Thank you all for your help!
    Battery Information:
      Model Information:
      Manufacturer:          LIKK
      Device Name:          ASMB015
      Pack Lot Code:          0
      PCB Lot Code:          0
      Firmware Version:          0
      Hardware Revision:          0
      Cell Revision:          0
      Charge Information:
      Charge Remaining (mAh):          2046
      Fully Charged:          No
      Charging:          Yes
      Full Charge Capacity (mAh):          3745
      Health Information:
      Cycle Count:          49
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          2056
      Voltage (mV):          11848

    And have you already tried to reinstall the OS and you put in a new battery?
    cant be monitor or fan, only possibility is onboard Ram / logic board or the SSD is going bad.
    If the logic board / memory is bad,...the cost of which  would make repair a bit counterintuitive to replace given the age of the unit.
    Does it does this plugged in or only on battery?  Does it hold a full charge.

  • Since iOS 8 and subsequent upgrades my iPad air keeps kicking me off wi-if if Apple are aware why are they not fixing the **** thing. C'mon Apple up your game and look after your custome

    Since iOS 8 and subsequent upgrades my iPad air keeps kicking me off wi-if if Apple are aware why are they not fixing the **** thing. C'mon Apple up your game and look after your custome

    Everyone here is an end user like you, not Apple representatives. To report to Apple, please use this link:
    http://www.apple.com/feedback/ipad.html

  • I have a ipod nano shuffle, 6th gen.  I bought it when I had Windows Vista.  I upgraded to Windows Ultimate 7.  Now it keeps shutting off.  Have to press power button and touch arrow to restart.  3 to 4 times a song.  I ran diagnostics.  Passed until end.

    Have iPod Nano Shuffle 6th Gen.  I purchased it when I had Windows Vista.  I have since upgraded to Windows 7 Ultimate .  Was fine with Vista.  Now, it keeps shutting off during the song, 3 or 4 times.  Have to press power button and then arrow to restart song.  I went to my iTunes and ran diagnostics.  Passed all until the end.  The last test had a red dot failure.  It said no iPod, iPhone, or iPad found.  Does someone know how I can correct the problem?  iTunes is always updating, so I am current.

    Sidney...
    Try here >  iPod shuffle troubleshooting and service FAQ

  • Why does my AirPort Extreme keep shutting off?

    My AirPort Extreme keeps shutting off randomly can any one help?
    -thanks

    More experience leads me to believe the problem is with the new iMac.  If I get the network going by turning AirPort Extreme power off, then on, I see a good signal at my iMac. Experience shows the network drops off after several hours. But yesterday I turned the iMac off, and the network remainded up (I could see it on my iPhone and iPad) throughout the night.  That's the first time that has happened since I got the new iMac.  Never had this issue with the old machine. I transferred all file to the new machine from a Time Machine backup that was up-to-date.  Am working with Apple support. They had me do a re-boot of the AirPort and will call back tomorrow AM to learn it did not solve the problem, but turning off the iMac does.  Darn.

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