HT5957 I completed the iOS 7.0.2 update and now my screen is locked in the Connect to iTunes position. I am not near my home computer so I cannot connect to iTunes. Please let me know if there is a way to recover this without connecting to a computer.
I completed the iOS 7.0.2 update and now my screen is locked in the Connect to iTunes position. I am not near my home computer so I cannot connect to iTunes. Please let me know if there is a way to recover this without connecting to a computer.
Use iTunes on any computer to restore your iPhone. Your data
will be gone, but your iPhone will be functioning. You can restore
when you get home.
You may wish to look into iCloud to prevent data loss in the future:
http://support.apple.com/kb/HT4436
Similar Messages
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I have downloaded ios 7.2 update for my ipad and now my screen is locked and shows a picture of a plug and the itunes symbol. Does anyone have advice to fix this frustrating problem? I have seen help online for iphones, but none for ipads. The screen will not budge. I have tried holding down the power and home buttons at the same time, to no avail. Please, can some of you smart people help me?
Hi there Martha250,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
One day when tried to restart my iphone 4, I got a screen asking me to connect to itunes. Itunes asked me to restore my phone. When I tried to restore, I got an Error 23 saying it cannot be restored. I tried the phone support. They asked to contact the service centre. I then tried the service centre guys. They clearly did not know what Error 23 was. They asked to contact the apple support again. After 2-3 guys tried to blow me off saying it is a hardware issue, I asked for a senior analyst. Apple support assigned a senior guy who said he will contact the engineering team. After 2 days, I was told that the engineering team has confirmed that this is a hardware issue.
What I am surprised about is that no one seems to have done any analysis or debugging to figure this out. How do they decide that this is a hardware issue?
The first time I tried it from my laptop and got this message. The support guy told me that my laptop may have an antivirus software which may be causing this issue. So I took it to the service centre. They tried the same restore from their machine and got the exact same error.
The senior analyst that was later assigned to my case, again asked me to restore from my machine. I got the same error.
Basically what they had verified in all these activities was that I was getting error 23. I dont know how they decided that this was due to hardware issues?
Online documentation on Error 23 is vague. It is bunched long with other error codes. There is no clear explanation of what Error 23 is.
But most importantly It says 'In rare cases, this may be a hardware issue'.
So if it is a hardware issue in rare case, how was my case deemed to be a 'rare case'?
When I asked them to escalate this, they said that there is no way to escalate.
I have had a horrible experience with Apple support. Till this point I used to think of Apple as a class apart. But now I am totally disillusioned.
My phone was about a year and a half old. I dont mind it if it actually turns out to be a hardware issue. I will take it as my bad luck.
But I dont see how the support guys decided that this is a hardware issue. I need to know.
And secondly I am shocked that Apple has no escalation path.
Can anyone please help?Hi @imobl,
You sound like an Apple support guy who hasn't been able to answer my questions.
To respond to some of the points you made,
- I did not ignore Ocean20's suggestion. If you has read my post, you would have known that I took my phone to the apple service centre where they tried this restore on THEIR machines. I am assuming that Apple guys know how not to block iTunes. So I actually do not understand your point about me trying the hosts file changes on my machine. Do you not believe that apple tested this issue with the correct settings?
- you also give a flawed logic of why the issue is a hardware issue. You mentioned that If I thought that the issue was with the software, i should try a restore and getting it to work. The problem is that my error (23), and many others comes up when the restore fails. And you would be astonished to know that not all errors are hardware errors. Sometimes even software errors prevent restores. Funnily enough Apple itself mention that 'in rare cases, error 23 could be hardware related'.
- all Apple has done so far is replicate the issue. I don not know how anyone can conclude that the issue is a hardware issue.
And by the way, I am not certain that this is a software bug. Again if you read my Posts, you will notice I only want a confirmation,/proof that the issue is hardware related as they mention..
Please refrain do. Responding if there is nothing to add. -
I downloaded the iOS 7.0.2 update and now my iPad is stuck on stupid
Downloaded iOS 7.0.2 , when ipad shut down to restart and install, it got stuck flashing back and forth from reboot screen with the apple logo on it, and my lock screen. It's been flashing back and forth for about 45 mins now and I'm about ready to throw it out a window...along with my iPhone 5 bc I dislike iOS 7 very much.
Unable to Update or Restore
http://support.apple.com/kb/ht4097 -
Please, let me know if there is any equivalent in Apple Ipad of AdobeReader pdf.
There is an Adobe Reader available in the App Store:
https://itunes.apple.com/us/app/adobe-reader/id469337564?mt=8
There are several other apps which can handle PDFs as well. -
Bapi for IA05: Please let me know if there is any bapi to upload Task list
Hi,
Please let me know if there is any BAPI to upload Task list (TCOde : IA05).
Thanksyou can try with below LSMW Batch Input method
Object 0490 Gen.task list
Method 0000
Program Name IBIP
Program Type B Batch Input
or BAPI_ROUTING_CREATE
refer below link
Transaction IA05 - Create general maintenance task list -
I did the iOS 7 seconds update and now my screen is just a plug and iTunes logo. I don't have a computer anymore just iPad. What do I do
Hello,
My suggestion would be to do the following:
-Press and hold the power button and home button for the time needed until the screen turns black and the apple logo reappears.
If that does not work, call the nearest Apple store and ask for assistance.
Hope this helps,
TechnologyGuy -
I have about 10000 images of different persons with dimension of 640*480. I wan to crop face from these images to dimension of 200*280. The location of face varies in differnt pics. So, please let me know step by step how can I perform this using the Lightroom software. Also I wan to know what should be the aspect ratio to do so.Thank you in advance
The aspect ratio should be set to 200x280, or equivalently 5x7.
I don't think it is possible to do the cropping automatically in Lightroom, you'd have to do this image by image to crop the faces correctly. -
Hi. I have downloaded the new iOS 6.0 software update but now I can't switch off the shuffle function when playing music. Help please. Stuart
I have the same problem and haven't been able to figure it out either
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Our Xerox rep helped us set up Airprint to our copier machine. We have department codes set up on our copier so when any one goes to copy or print something they need to punch their code in. Airprint will not work because we have those codes (something prints out to the copier saying error due to accounting codes being set up). Does anyone know if there is a way to override this on our ipads? Thank you!!Hi Nico,
if you want a local test/development setup of Oracle why don't you just install Oracle 11gR2 XE (http://www.oracle.com/technetwork/products/express-edition/downloads/index.html) ?
If you install this you get a database, APEX (4.1), client etc all in one install, this includes a webserver (EPG) on port 8080 without having to configure anything. It's a simple next-next-next installation without much configuration.
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b.t.w. If you're running windows 7 - 64 bits just use the 32 bits XE for windows, might get some warnings but you should be able to install and run, good enough for test/dev -
Why can't you print a cd jewel case listing of songs using iTunes. Is there some other way to do this without using iTunes?
Hi spider1950,
As long as you have the most recent update of iTunes (11.0.4), you should be able to print a jewel case insert directly from iTunes. You may find the following page useful:
Apple Support: Print CD Inserts
https://www.apple.com/findouthow/music/itunes.html#makecd-printinserts
Regards,
- Brenden -
I bought my 6 plus last night decided to upgrade the IOS 8 like they suggest and now all I see is a white screen with the apple sign in the middle with an occasional flashing red screen. Did my new phone seriously just crash? What do I do now? I left it overnight with the white screen, thinking maybe it'll go away and needs time to upgrade. Woke up this morning, nope still white screen. Very disappointed with Apple. I was so excited to get my phone and can't even use it right now.
First turn the iPhone off and back on and see if it works. If that doesn't work then do a Reset by holding the Sleep / Wake Button (The Power Button) and the Home Button at the same time until the white Apple Logo appears, the release both Buttons and wait until a Full Reset occurs. The iPhone 6 should come back to your Lock-Screen. If that doesn't work then you could connect the iPhone 6 via the Lightning Cable to a Computer with a Current Version of iTunes. Then open iTunes on the Computer and wait until your see a Button that represents your attached iPhone and click on it. This should bring up a Summary Screen on the Computer within iTunes. At that point your can choose Update Software if an Update is available or Restore the iPhone to Factory Settings / New In The Box, or you could try to Restore from your Backup if a current Backup had already been saved from a previous iPhone.
If you don't have a computer with iTunes and you can get the iPhone back on, then go to Settings>General>Software Update and see if the iPhone is still on iOS 8.0 or if it is now on iOS 8.0.2 -
I tried to update the software on my ipad and now my screen is stuck on the plug and the itunes logo
I tried to update the software on my ipad and now my screen is stuck on the plug and the itunes logo
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
I would like to duplicate the folders and apps that I have set up on my iPhone to my iPad. Is there a quick way of doing this without going through the whole process again manually?
You can restore your iPad with your iPhone backup but items that are iPhone only will not transfer. It should recreate all your folders. It can't hurt anything to try.
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just update my mac it said "critical update" something like that so i updated and now my screen has like random dots all over and the colours are all messed up its like negative can someone please help?
Adds the ability to make and receive FaceTime audio calls
Adds call waiting support for FaceTime audio and video calls
Adds the ability to block incoming iMessages from individual senders
Improves the accuracy of unread counts in Mail
Resolves an issue that prevented Mail from receiving new messages from certain providers
Improves AutoFill compatibility in Safari
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Improves reliability when connecting to a file server using SMB2
Fixes an issue that may cause VPN connections to disconnect
Improves VoiceOver navigation in Mail and Finder
Provides a fix for SSL connection verification
this was the update
never said anything about the screen
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