HT6030 I downloaded Mail Update for Mac OS X 10.5.6 and was told it could not be installed because it was from an unidentified developer. Tried installing download from MailUpdate & advised the disk did not meet the requirements for update. Hmmmm.

I downloaded Mail Update for Mac OS X 10.5.6 and was told it could not be installed because it was from an unidentified developer. Tried installing download from MailUpdate & advised the disk did not meet the requirements for update. Expect it's due to being at 10.9.1. Mail is still teetering between dysfunctional and non-functional. Advice?

I'm not sure what "Mail Update for Mac OS X 10.5.6" is. Mac OS X 10.5.6 is Leopard, a system that is quite old at this point. There have not been any Mail updates for Leopard in quite some time. If you are trying to install some old Mail update for Mac OS X 10.5.6 in Mavericks, that won't work.
If you are trying to install the Mavericks Mail update manually, that's not necessary if you have updated through the App Store. If the App Store shows no updates, you don't need this. (The error message doesn't make sense, and may indicate some other problem with your system, assuming that you were downloading this update from Apple's site.)
I'd advise you to start a new topic in the Mavericks forum and describe the problems you are having with Mail. Be sure to include specifics, but try to avoid speculating on causes, as responses that may be related to an inaccurate assumption on your part can cloud the issue.

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HT5225 What about my mail? I was told I could still keep my email account but I am no longer able to download my emails.

I was told I could still keep my email account even if my system wasn't up to a wholescale iCloud upgrade but I am no longer able to download my emails to my account. I can still get them on my iPod but not on my laptop. How do I make the transition?

How much mail are we talking about here? Roughly how many messages, and roughly how many gigabytes of mail?
Who is the mail provider? Is this a local provider on a local network, or one of the "free" providers, or something from your ISP?
Do you have free disk space on your OS X system here, or is it possible that your disk is getting full?
As for the usual diagnostics for problems with Mail.app, launch Mail.app and select the Connection Doctor from the Window menu, let it run, select More Details, and re-run the tests. Expunge any personally-identifying information and post the results here, if they don't make the trigger clear.
You can also try a mailbox repair pass; there's a Rebuild option in the Mail.app menus.
If the downloads are failing, then the usual trigger is the IMAP or POP password setup; there are two entirely seperate connections and two separate credentials and such; the send path (SMTP) and the receive (IMAP or POP) path. Usual triggers for problems are changes to the mail servers involved, or the mail ports, or the credentials needed; I've seen vendors change each of those, and forget to mention it to their users.
That OS X version is extremely old. (I don't have anything nearly that old to check the details fo the setup of that version; 10.6.8 is the oldest OS X version I have handy.)

HT4539 I just purchased a "Bag of Gems" for $9.99 in "Clash of Clans". The purchase did not download. I checked my account and the $9.99 transaction has posted already. I did the advise from Apple Support to do software update and still nothing.

I just purchased a "Bag of Gems" for $9.99 in "Clash of Clans". The purchase did not download. I checked my account and the $9.99 transaction has posted already. I did the advise from Apple Support to do software update and still nothing.

Check restrictions. Settings > General > Restrictions

I just bought music on my iTunes account and the files did not download completely. The songs play for a minute or so then skips to next song.

I just bought music on my iTunes account and the files did not download completely. The songs play for a minute or so then skips to next song

If you live in a Region that allows re-downloading Music... Delete the Song and re-download it...
Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

Keynote: I downloaded the update on Keynote and the fonts did not transfer. How do I transfer fonts. Needing them for Presentation this weekend.

I downloaded the update on Keynote and now have the new system. The fonts did not transfer. I need them to transfer ASAP. I hve a presentation this weekend.

You might still be able to use the old version ('09). Updating Keynote causes the previous version to move to a new location. Open the applications folder and look for a folder named "iWork '09". The previous version of Keynote will be in there.

My PowerBook-G4 operating system software - Mac OS X 10.5.8 - does not meet minimum requirements for downloading the latest version of FireFox ... is there an Update for a newer version of my op.sys. software, or, what is a better choice of an Upgrade?

my PowerBook-G4 operating system software - Mac OS X 10.5.8 - does not meet minimum requirements for downloading the latest version of FireFox ... is there an UpDate to a newer version of my op.sys. software, Or, what is a better choice of an UpGrade to a newer/different op.sys. software ?
Thanx!

The best maintained PowerPC browser at the moment is TenFourFox:
http://www.floodgap.com/software/tenfourfox/
It is a Mac port of a newer version of FF thatn any PowerPC Mac can support natively. It runs, looks and feel like FF.
I found some add-ons that helped TFF with speed issues. Pleae see my post in another PPC forum:
FYI: Speed-up for TenFourFox on PowerPC

I bought an album and some of the songs did not download for the full length, but others did. why? and how do i fix it?

i bought an album from the itunes store and some of the songs did not download the whole length... why? and how do i fix this?

Delete the incomplete tracks from your library, sending them to recycle bin, then download them again from your purchased history. If the problem persists use the "report a problem" links from your account history to contact the iTunes store support staff.
Are the incomplete tracks ones that you had previewed before purchasing the album? If so there may be a bug that needs reporting. See this recent post which explains why I ask the question...
tt2

I tried to download a Cisco webex application. The app did not download and I also can't open the app. The problem is that I can't get the webex screen to close, it is stuck open and I can't get back to the app home page!

I tried to download a Cisco website application. The app did not download and it is stuck on the window where it has the option of open.....it will not open. The problem is that I cannot get the window off the screen and I can't get back to the App Store home page! Help! Thanks

Try this.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

TS1424 Just purchased Beatles' Tomorrow Never Knows. But some (four) of the cuts did not download and can't be played or synced with ipod. Any help?

Just purchased Beatles' Tomorrow Never Knows. But a few of the cuts did not download properly and can't be played or synced with ipod. Any help?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2

Error when downloading itunes 10.5 that says Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package ven

Each time I attempt to download the new itunes 10.5 I keep getting the following error message:
Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SoftwareUpdate_UnregServer, location: C:\Program Files\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Any Ideas of how to solve this one?

After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
Great work everyone who contributed! Thank you very much!

I keep getting a message that "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected." when I try to download iTunes 10.5. So I can't update it. How can it be fixed?

When I try to download iTunes 10.5, I keep getting the message "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected." Therefore I can't update my iTunes to the new version. How can I solve this? I don't want to pay for technical support as this seems to be a problem with the iTunes package Apple is providing itself by that message.

Hello, hartadrian.
I would recommend attempting to repair the Apple Software Update via the steps below. Once processed attempt to download, update or install iTunes 11.
How to repair Software Update for Windows
http://support.apple.com/kb/TA24326
If you are still experiencing the issue, completely remove all components of iTunes in the order specified of the article below. Once this has been processed, attempt to download and install iTunes 11.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you experiencing errors when removing components of iTunes, follow the steps in the article below.
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.

I purchased the Logitech F310 game controller for my 2011 MacBook Pro. How do I get the driver installed for it. The Disk that came with the controller is a mini disk and will not insert into my laptop.

I purchased the Logitech F310 game controller for my 2011 MacBook Pro. How do I get the driver installed for it. The Disk that came with the controller is a mini disk and will not insert into my laptop.

May not make a difference anyway. The Logitech support site does not show drivers for Mac OS for the F310:
http://www.logitech.com/en-us/support/gamepad-f310?crid=411
I'd contact their support to find out if there is a Mac driver available, and if they can either give you a web link to get it, e-mail you the software, or snail-mail you a standard-size disk with the drivers.

TS1362 I purchased an album from itunes and a song in the middle of the album did not download completely. So, the song obviously cannot be transferred to my ipod because the file cannot be converted. What can i do?

I purchased an album from itunes, and a song in the middle did not download completely. All the others did. So, I obviously could not transfer that song to my ipod because the file could not be converted. What can I do?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I bought an album and one of the songs did not download completely. It shows that the song is 3:17 seconds but only got 40 secs. of it. How can i get the rest of the song back?

I bought an album from itunes and one of the songs did not download completely. It shows in the player that it is 3:17 but only plays for 40 secs. How can i get the entire song back?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

Hi, i have a MBP 13, late 2012. Its over an year old since purchase and now out of warranty. This morning the computer did not boot so i went down to apple store and they looked at it and said its a logic board failure requiring replacement worth£350

Hi, i have a macbookpro 13, late 2012. I bought it last year october and its an year old and now out of warranty. This morning the computer did not boot, so i went down to apple store and they looked at it and said its a logic board failure and needs replacement worth £350. The tech at apple store gave no explanation, why suddenly, my computer decided not to start at all and said to me it was a logic board failure for no apparent reason and requires replacement. I have maintained the laptop in a pristine condition. Now I feel I have been cheated. This clearly means the product is substandard as a £1100 laptop is not expected to fail in just over a year. My last laptop PC which was worth £450 served me for 4 years before it crashed and lived for another 2 years until I decided to get a mac. This is ridiculous. I don't have apple care at the moment which translates as pay to get it fixed. Anybody in my situation ? I want to sue apple for selling me a substandard good . Any thoughts? Should I go for another pc for £500 because there is no guarantee even after the laptop were fixed by apple for £350 it would last for another year. I need a reliable machine.

This morning my MBP just woke up from sleep and is working without any glitches. I don't know what to say about this.

HT6030 I downloaded Mail Update for Mac OS X 10.5.6 and was told it could not be installed because it was from an unidentified developer. Tried installing download from MailUpdate & advised the disk did not meet the requirements for update. Hmmmm.

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