HT6114 camera is not working in my mac for skype and facetime
camera is nt working in my mac for skype and facetime calls.there is no option for camera also in my mac...
• If Apple's http://support.apple.com/kb/HT2090
suggestions do not help you, (the "reset" suggested there
often restores normal function,) continue with the following.
• Use your Mac's Disk Utility to repair permissions and then
download and apply the latest Combo Update. For your
Mac OS X (10.7.5), the latest Combo is http://support.apple.com/kb/DL1582
• Repair permissions again immediately following the system restart
that completes the Combo update.
Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble is caused by a hardware problem, there are no user serviceable parts of the camera. For hardware help, contact Apple or an Apple-Authorized Service Provider for service.
(Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
Similar Messages
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my front camera is not working. it shows the shutter pic and won't work on any apps. does anyone know how to reset it? i have already done reset and full reset.
Did you try to set it up "as new device" without using the backup afterwards? How to set up your iPhone or iPod touch as a new device
If this does not work, get it serviced or visit your next Apple Store. -
I just bought an Iphone 4 from straight talk. My camera does not work. The shutter does not open and when it does open there is a black screen. I am very upset. I have wanted this phone for awhile. I want the issue fixed.
ThanksTake the iPhone to an Apple store genius bar for testing, and if it is defective and under warranty they will replace. Since you say iPhone 4, was this a used or refurbished iPhone?
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Ipad camera app not working after update 7.1.1 and using skype on video call
Hello,
i updated my mini ipad to ios 7.1.1
then i used skype for video call...
It worked fine for a few minutes then the front camera stopped working
Stopping skype and starting the camera app, i saw that the front camera was no more working...black screen
instead rear camera was working...
Then i tried to reset the device (pressing sleep and home button) and uninstalled skype
Now front camera works more or less, but the camera app seems always almost freezed, i cant change easily the options,
i cant record a video, only camera for snapshots is working...
any suggestion?
is it possible to uninstall the camera app and try to reinstall it?
Thanks!Updating to iOS 7.1.2 doesnt solving problem at all, even my front camera also begin not working after I did that. Everything's OK when I using rear cam, but just freeze and blurred on screen while switched to the front cam. And have to resetting to go back to rear cam. My iPhone4's camera itself, rear and front, are in good performance before. And I've tried anything such as reset, hard reset, restoring, setting up as new device, etc, without any result since then. If some people say it was about hardware issued, I thing so weird because too many same hardware problems coincident happened at the same moment. So I just only hope the Apple will listening and solving all problems wisely. Thanks b4.
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Wireless internet not working on my mac for new network..
Im visiting my boyfriend and for some reason my macbook wont pick up his wireless network. All other pc computers in the house seem capable apart from mine. I usually use wireless via my airport router at home. Here it's Tiscalli.
At first it asked me for the WEP password as normal but when I entered the correct password it would say 'connection failed' after trying to connect via that password. (this still sometimes happens)
Then both the desired network and other local networks kept being recognised and disappearing intermittedly (This is still happening) When on the pc laptop the network wireless signal for all remain constant. Often it would also show local networks but not the desired one for the house.
Occasionally it would log me on to the desired network without a password required and show varying levels of signal but the actual internet browser wasnt detecting a connection and was unable to load pages. I also tried another browser - same problem. When it does this, in Network system preferences under 'Connected,' it says 'Airport is connected to SpeedTouch266FC2 and has the IP address (then numbers) Prior to that - it said that Airport had a self assigned IP address and may not be able to connect to the internet (or something similar)- that message went away and was replaced with the former after I changed the ip address section as detailed below.
Now mostly when I click on the network name - SpeedTouch266FC2 = it makes the system preferences window freeze on the lil rainbow wheel and shows 'application is not responding' in the dock so I have to force quit.
Ive had a scout round the net - someone suggested entering a web address on your browser that dealt with internet settings but didnt require a connection. http://192.168.1.254 amongst other similar addresses that could work. This didnt work - but not in the normal way for the browsers - instead of address not found, itd come up with took too long to respond or connection failure.
I also tried (as suggested on another forum) changing the TC/IP section settings from 'DHCP' to Manually, entered the suggested numbers from a forum - IPv4 Addres - 192.168.1.110, Subnet Mask - 255.255.255.0, Router - 193.168.1.1, Configure IPv6 - Off. Ive absolutely no idea what all that means but it did nothing.
The rest of the laptop works normallyNot quite sure why you posted in the iPod nano forum?
Maybe the MacBook forums would be better?
http://discussions.apple.com/category.jspa?categoryID=218
Or an Airport forum?
http://discussions.apple.com/category.jspa?categoryID=140 -
I just downloaded and all is back to normal. Took a while but all is well Hope this helps
Is anyone having a solution for this????? don't say that to sell the phone or upgrade it to the next version? I want to use this phone as it was a last gift given by one important person in my life and can't throw it away, please give me a solution.
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Call/video not working between Cisco jabber for Windows and VCS control C40s
Hello,
I've been struggling with no luck how to make a call using Cisco Jabber for Windows 9.6.0 registered to CM 8.6.2 with intercluster ICT to another CM 8.6.2 where we have a VCS Control 7.0.2 via GK H225, and all C40s are registered as H.323.
The VCS has interworking between H323 and SIP, however not sure if there is any problem with that. Assuming it is ok, not sure either if I'm facing any interoperability issue because in my remote site I have C40 (H323 registered at VCS and SIP listening mode) and cisco jabber for windows which is SIP based.
If is not possible, would I be able to change my C40 from H323 to SIP at VCS, or have both H323/SIP registered at VCS? If so, will I need to change as well instead of GK I'll have to establish a SIP Trunk between the CM and VCS?
Another thing I do not believe either I would be able to have one VCS connected with two clusters, right?
I'm just trying to find a solution in case my current topology is not compatible, but feel free if you have any better idea to make it work.
Anyway here is what is happening:
When I make a call from my cisco jabber windows to C40 using alias number. The call is being redirected just fine to the C40 and it rings, however when someoene or the auto answer picks it up, the call dropped right away.
However, if I enabled the MTP in my CSF device, the call gets longer before dropping. I was even able to see my jabber " start video" turns green, before was grayed out all the time and the call dropped faster. I hear a fast busy tone.
I'm able to provide SDI traces, logs, diagnostic sip/h323 calls from VCS in order to know for sure if this is an incompatible issue or something I can workaround.
Let me know if someone of you are interested in read these logs or could point me on the right direction.
Thanks!Ok,
I have looked at both logs. I have to mentinon though that you didnt
provide the log that shows the h323 setup between cucm and the VCS. This
is most likely because the call originated from a different cucm than
the ones you provided the logs from.
The call would have orginated from the first cucm in the cucm group of
this trunk: Name=RL_TRUNK_VIDEO
The cucm ip will be : 10.252.53.10.
This is the VCS log that confirms where the h323 request originated
from:
pr 10 22:50:29 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:29,187"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="54000"
Received RAS PDU:
Having said that here is my analysis of the logs that you sent..
Jabber sent an INVITE to CUCM and advertised all the codecs (audio and
video it can support)..
Observer that Jabber says it doesnt support G729 anexB
21:55:16.576 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message
from 10.223.20.73 on port 54677 index 90661 with 2220 bytes:
[862370,NET]
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/TCP 10.223.20.73:54677;branch=z9hG4bK000029d3
From: "4122107" <sip:[email protected]>;tag=00059a3c78000011000070b0
-00000e65
To: <sip:[email protected]>
Call-ID: [email protected]
Max-Forwards: 70
Date: Fri, 11 Apr 2014 01:55:16 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CSF/9.4.1
m=audio 19252 RTP/AVP 0 8 18 105 104 101
c=IN IP4 10.223.20.73
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 G7221/16000
a=fmtp:105 bitrate=24000
a=rtpmap:104 G7221/16000
a=fmtp:104 bitrate=32000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
m=video 28878 RTP/AVP 97
c=IN IP4 10.223.20.73
++++Now lets observer the capabilites exchange during h245 negotiation
between cucm and VCS++++
Here CUCM advertises its caps to VCS (afterreceiving caps from VCS)
Note that G729A, G729AB, G729 is all advertised..
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,017"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : terminalCapabilitySet
capabilityTableEntryNumber 2,
capability receiveAudioCapability :
g729wAnnexB : 6
capabilityTableEntryNumber 3,
capability receiveAudioCapability : g729AnnexAwAnnexB : 6
capabilityTableEntryNumber 4,
capability
receiveAudioCapability : g729 : 6
capabilityTableEntryNumber 5,
capability receiveAudioCapability :
g729AnnexA : 6
++++++
After doing MSD (master slave determination, we move to the OLC phas e..
Here we see that the far end..c40 wants to use G729AB for media++++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,783"
Module="network.h323" Level="DEBUG": Src-ip="10.224.114.11" Src-
port="11163"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
dataType audioData :
g729AnnexAwAnnexB : 20,
multiplexParameters
h2250LogicalChannelParameters :
+++Next VCS sends G729AB as the codec to use to CUCM+++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,784"
Module="network.h323" Level="DEBUG": Dst-ip="10.252.53.10" Dst-
port="45660"
Sending H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
dataType audioData :
g729AnnexAwAnnexB : 20,
multiplexParameters
h2250LogicalChannelParameters :
++++The next thing we get is an OLC reject from CUCM and this is where
th call drops++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= response : openLogicalChannelReject :
forwardLogicalChannelNumber 1,
cause dataTypeNotSupported : NULL
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="INFO": Dst-ip="10.224.114.11" Dst-
port="11163"
Detail="Sending H.245 OpenLogicalChannelRejResponse
+++We then receive a call release from cucm with cause code of 47:
resource unavailable++++
Apr 10 22:50:32 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:32,365"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="50913"
Received H.225 PDU:
Q931
Message Type: Release
Complete
Call reference flag: Message sent from originating side
Call reference value: 0x7b
Info Element : Cause
Location: Usr
Cause Value: Resource unavailable
Info Element : User User
Length = 22
Suggestions:
Change the region setting between the ICT trunk to VCS and Jabber to use
G711 and test again. -
Re: Mac camera disappeared for Skype and FaceTime
Does anyone know how to fix this problem of camera disappearing. I can't use Skype webcam or FaceTime and i see many chats with people having the same problem. But not seeing solutions. help please.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best. -
HHow many times do I have to write this?!?
ipad mini will not alert for facetime or skype calls. Yes everything is on. No, mute is not on. Fed up!Hello, pleaseacceptthisalias.
Thank you for visiting Apple Support Communities.
I would first start with forcing all applications to close and power cycle the device. Once this is done, have someone make a test call using these applications. If the issue persists, see the steps in the second article.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Troubleshooting notifications
Push notifications require an active Wi-Fi or cellular connection.
Note: Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers may affect your ability to receive notifications. For more information, see Unable to use Apple Push Notification service (APNs).
If you're not receiving notifications for a specific app, try these steps:
Verify that the app supports notifications.
After installing an app or restoring a backup to a different iOS device, open the app to begin receiving notifications. If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
Check Settings > Notification Center to ensure that the app is configured for notifications. If notifications do not appear in the Notification Center, verify that the Notification Center setting for the app is enabled.
iOS: Understanding notifications
http://support.apple.com/kb/ht3576
Cheers,
Jason H. -
with the OS 6.1.3 my Camera is not working the shutter is close out and My WiFi graied out need help
ThanksHello ffattah,
Thank you for using Apple Support Communities
I have a couple of articles for you to run through and test out. The first is to address the camera not working, take a look at this one iPhone: Hardware troubleshooting found here http://support.apple.com/kb/TS2802.
Camera is not functioning
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Third-party cases can interfere with the autofocus/exposure feature and the flash (iPhone 4 only); try removing the case if you have image-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center. Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. After recording begins, you cannot readjust focus until you stop recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll. Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
For the Wifi being grayed out in your settings take a look at this article named iOS: Wi-Fi settings grayed out or dim found here http://support.apple.com/kb/ts1559
And if none of that works try resetting the device with this process from iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found http://support.apple.com/kb/ht1430.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Lastly you may need to backup and restore the device with iTunes:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
All the very best,
Sterling -
Since i upgradaed to ios 7 my camera is not working properlyAny suggestions
Since i upgraded to ios7 my camera is not working Has anyone else experienced this and found a solution?
Basics from the manual always have been, and still remain--restart, reset, restore from backup, restore as new. Try each step in succession until the problems is solved.
-
I am using Mac book with windows 7. But my sound card and cam is not working when booted through windows. How can I solve this?
ThanksAssuming that you tried to install Win 7 in bootcamp.
Power on the machine and press and hold the "option" key when you hear the bong sound.
Select the Macintosh HD icon and press "return" or just click on the icon.
Once booted into OS X go to System Preferences and select the Startup Disk icon and configure startup to use the Macintosh HD. -
Camera is not working for Skype in Mac OS Maverics
Hi,
I have MacBook Pro (Mid 2012). I have updated it to MAC OS Maverics.
Since then camera is not working for Skype (Version 6.8.0.351)- only at the start it works for few seconds and then it freezes.
It was working fine with Mac OS Lion.
Please suggest some wayout from this.Shirsendu wrote: ... not working for Skype (Version 6.8.0.351....
Install Skype Update: Skype_6.9.0.517
Message was edited by: EZ Jim
Mac OSX 10.9 -
My mac camera does not work ! please help i need my camera for an interview !
my mac camera does not work ! please help i need my camera for an interview !
CLICKY CLICK---> http://support.apple.com/kb/HT2090 How to Troubleshoot iSight
-
My macbook air camera does not work
I have a macbook air 11" mid 2011 running OSX Yosemite 10.10.1
I need to use the facetime camera, but it says no camera is available.
what I have done (6 hours or research and grief later):
After reading a plethora of forums, I have tried:
Migrated from OSX Mountain Lion to Yosemite.. will definitely fix your problem. no good...
Installed the latest update... yep...
used the disk Utility repair again just in case... yep... still no good.
restarted the computer... yep. no good...
open a terminal and type sudo killall VDCAssistant
yep that was a waste of time... its not even on my laptop.
the USB camera is not in the System Information USB Tree. and under camera it says no video capture devices were found.
Found a really helpful UTube video which suggested I Kill off a Parrot thingy... wasnt even in the devices list...
I have read through the plethora of forums on this problem even further... there are literally thousands of them.
The most popular answer which Apple appears to provide is: and by the way you keep running into this suggestion...
One of these will fix your problem:
(1) If restarting your Mac doesn't fix the problem, (NOPE didnt fix it..)
(2) use Apple's http://support.apple.com/kb/HT2090 (NOPE no help... as:
did the use Disk Utility to repair permissions thing.. yep... still no camera...
the USB camera is still not in the System Information USB Tree.
(option 3 applies to me... cant see the camera in the USB...
no suggestion on how to resolve that ... but there is a (4) so I tried that...
I reset the SMC ... guess what... still no camera...
The camera used to work...
............................................................................... My thought and question of Apple is below ...................................................
I am thinking the port on which the camera communicates is disabled in the new software version, or it is reassigned to something that is in conflict with it. The USB connection is set at the manufacture level to something which is not being detected now.
CAN APPLE PLEASE ADVISE ME WHICH DEFAULT PORT THE CAMERA IS CONNECTED TO AND CONFIRM THAT IT IS NOT DISABLED BY DEFAULT
Please dont tell me its a problem with the camera... I could probably roll back to the old software, and my system would work just fine... this has been a total pain in the neck... and has cost me many hours...
Yes I am going into the Apple store tomorrow... another two hours out of my life... probably to be told its a hardware issue and they need to take it away and charge me money to fix it.. but I will take it there and decline to pay any money. It is out of warranty and probably not essential to the laptop to use. It s frustrating that there is no easy fix to this problem despite the plethora of forum articles and posts by thousands of people experiencing the same problem.
There is no way Apple can stick its head in the sand and claim its a hardware issue.
I have tried to look for a built-in USB camera driver for Apple Macbook Air... good luck with that... If the old system driver was about, perhaps someone could check the communications ports and work out where this problem actually sits.There was a final outcome... Apple determined that the IO card was faulty and they replaced it under warranty.. The camera is working correctly
i cant argue with the results... The card replacement has reliably fixed the problem.
SO my final recommendation for a solution is
check online to make sure you can get an appointment at your APPLE shop.
Book the appointment so you don't waste 4 hours...
Check that your machine is in warranty. If not, the repair cost to me was $85 aus... Still not too bad considering this issue cost me 14 hours of research and a further 8 hours travel time...
BAck up your computer and open the password to protect your regular one. Then...
take it to Apple at the appointed time. MAKE SURE YOU BACKED UP YOUR MACHINE...
WAit 5 to 10 days based on how busy they are... If they say your card is faulty, it's hardware and no amount of fiddling about with software is going to fix the problem. I could have saved 18 + hours..
Replace the IO Card Fixed this issue... It has not failed since getting the computer back.
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