HT6162 trying to install update iOS7.1.1 asking for passcode ?
trying to install update iOS7.1.1 asking for passcode ?
It is asking for the four digit Passcode you use to unlock your iPhone.
Similar Messages
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Trying to install Elements 13 and it asks for a serial number. The instructions say the number should start with 1057 but there is no code on the disks, box or envelopes the disks came in that start with 1057. I cannot activate the software without this code and it is a Christmas gift to my wife. HELP!
I had this problem. There are actually two boxes. The outside one with the photos and stuff and glued into it is another box containing the disks. That box has the serial number. Adobe was NO help with this as if no one else ever could not find it. I had to rip open the outer box.
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When trying to install an app it keeps asking for security questions seems wierd
When trying to install an app it keeps asking for security questions seems wierd
All fixed u have to set up the questions still no credit card info reqd so that's good
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Installed update, acrobat 9 keeps asking for key
Purchased Adobe Acrobat 9 standard as an upgrade from Acrobat 6 in 2009. Has worked perfectly since then...until now. An update was downloaded and installed. Now it keeps asking for the key from Acrobat 6, which I no longer have. How do I fix this?
Thank you,
AdamHi Adamlinn1369,
Please, contact the customer service: http://helpx.adobe.com/contact.html
Regards,
Ajlan Huda. -
Tryng to install Adobe photoshop elements 13 on my iMac, I am asked for a password to allow "settings" change my compute. have tried both my admin Mac password and my adobe password, no luck - any help?
Moving this discussion to the Downloading, Installing, Setting Up forum.
Maryb37893563 can you please post of a screen shot of the log in screen in question? -
Trying to instal Photoshop and being asked for a serial number
What is this ,no record of receipt of one
Also is my email address my user IdThat would be the email address and password you set up with Adobe. Just sign in.
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Pls suggest how would i know pass code or any default pass code for software update download
No such thing as a "default" passcode.
Any passcodes being asked for on a iDevice you have to manually set. So if you don't know it you need to find someone who does.
The Passcode is probably your Apple ID password. -
HT4113 after IOS 7 update cannot access IPAD asking for Passcode
My Ipad is disable cannot access - need to reset passcode
Hi, Elvira299.
Thank you for using Apple Support Communities.
I understand your iPhone is disabled with an unknown passcode, the following article may help to resolve your issue:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Cheers,
Jason H. -
I have just tried to install the ios7 update that fixes the initial bugs in ios7 and it wouldn't complete the install - an error occurred. now my phone is frozen and inoperable. what do i need to do to fix?
Hey dougpm,
Thanks for the question. I understand you are experiencing issues updating your iPhone to iOS 7. If you have not already done so, you may want to restart or reset the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above steps do not resolve the issue, you'll want to restore your iPhone with iTunes:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I am totally worried I am going ot lose all my data after trying to install update on MacAir. Cannot do anything error message saying panic ....."Unablet o find driver for this platform."
Hi Guys
No good news I'm afraid. I have been through ALL the system caches and files that were updated at the time of said issue. Reset - rebuild and even gone back to my TimeMachine copy from earlier this AM. Nothing! Can only assume it is something deeper in the /usr or var or private folders.....
I have cloned the system and core files (/usr, /private) etc etc to an external HD and it still recreates the fault. I am afraid to say I have no more time at the minute to look at so have put my machine back to 2 hours prior via my TimeCapsule.
I the absense of anyone else or, indeed, Apple fixing in the next 12 hours, will get back onto it from the cloned copy I have kept and see if I can find the offending file/files...
Sorry I don't have an immedaite solution. -
I am getting error #1328 in acrobat XI while trying to install update.
I am getting error #1328 while trying to install update to acrobat XI. The error says it failed to apply patch to C:\config.msi\PTFBD7.tmp. I have uninstalled and reinstalled acrobat as the help page said to do, but it still will not install the update.
Hey franklinr13334092,
Could you please navigate to another forum thread discussing the same issue:
https://forums.adobe.com/thread/1073046
Let me know if that helps.
Regards,
Anubha -
Trying to install update 8.1.3, my iPad says I need 1.5 gb but I actually have 17.1 gb. Why will it not let me install?
It's probably telling you that you need 1.5 more GB than you have available. Hook up your device to iTunes on the computer you sync with and do the update from there. OTA updates require a lot more memory than ones done via iTunes.
Cheers,
GB -
I am trying to install update 11.0.06 for my Adobe Acrobat XI Pro, but without success multiple times.Get error 1603 each time. I have tried disabling my antivirus software without success. I have looked for solutions to error 1603, and have tried what it suggests (empty temp files in Windows, etc.), also without success.There is nothing that mentions Window 8 or 8.1 operating system, though. Is this the issue? Please help.
Hi Dawn,
We might want to have a look at the install logs to determine the cause.
Please try the following basic steps :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave -
hi i'm trying to install updates but Name and then the password I have for the account won't let me in. Is my name my email address?
Updates do not normally require any kind of password access. It is more likely your machine's security is asking for you to allow things to be updated.
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I am trying to install update on phone and it says computer timing out, how do I fix that
I am trying to install update on phone and it says computer timing out, how do I fix that
For me it worked when I switched the virus protection off while doing the installation. After you run the installation you then switch the virus protection back on.
Hope it works for you too!
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