HT6196 When I try to "share" my movie project via "File" the process "fails after a short while. I do not know why this is happening. I want to send my movie file to IDVD so I can burn a DVD disc of my project.
When I try to "share" my IMovie project via "File", the process "fails", after a short time. I am following the instuctions; Click share>file>next > except it hasn't download to save. The blue circle never completes its circle before I says it failed. What am I doing wrong?
Are you trying to transfer it from the iPad to your desktop? Have you tried AirDrop?
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I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What do I do?
I also got Motion and can't figure out how to use it with Final Cut Pro X. Any help woud be great. ThanksI have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
When I try to open a recent document I get the following message "You need a newer version of Pages to open this document." I have downloaded version Pages version 5.2.2 and the app store confirms this (and won't let me download it again), but my Pages About reports that I am using 4.3
Here is the solution that I received from the chat line.
When you update applications like Pages it usually keeps both versions on the computer. So what most likely happened is it didn’t put the new version on your dock. So to fix this, open a finder window. And go into applications which should be listed on the left. Scroll down and you will see Pages listed in here. And the icon should look different. You can drag that icon down onto your dock.Open that and you then can access your documents -
I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?
These are user-to-user forums, you are not talking to Apple here.
Audiobooks (and ringtones) are currently a one-time only download. I believe that they are all supplied to Apple by audible.com, so I assume that it's them who are requiring the one-time only download restriction. To get it onto your other devices you will need to sync it via a computer. Depending upon what country that you are in, Audible.com have their own app (Audiobooks from Audible) so you might be able to buy direct from them, though I don't know whether you can buy within their app or download audiobooks directly from them within the app e.g. whether they need to be copied via a computer. -
When I downloaded iOS 6 my iPod keeps crashing when on the App Store! Do you know why this is happening? Is there anything I can do?
Hello my iPod keeps crashing when I downloaded iOS 6
Is there anything that I have done wrong?
My iPod is a is a iPod touch 4th gen.
ThanksKnown problem. See:
IOS 6 App store crash: Apple Support Communities -
Question, When I try to open my itunes a message appears 'application has failed to start becasue MSVCR80.dll has not been found. If I delete I Tunes and reinstall will all my music have to be reinstalled too?
Your media should be safe, though you should backup routinely anyway.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Since installing OSX 10, my iMac randomly shuts down and restarts. I can not determine why this is happening. Any ideas?
1. This is a comment on what you should and should not do to protect yourself from malicious software ("malware") that circulates on the Internet. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandboxing security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you always stay within a safe harbor of computing practices. How do you know what is safe?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is unsafe.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are outside the safe harbor, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe. For instance, if a web page warns you that Flash is out of date, do not follow an offered link to an update. Go to the Adobe website to download it, if you need it at all.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
"FREE WI-FI !!!" networks in public places are unsafe unless you can verify that the network is not a trap (which you probably can't.) Even then, do not download any software or transmit any private information while connected to such a network, regardless of where it seems to come from or go to.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real danger comes from highly targeted "zero-day" attacks that are not yet recognized.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
Anti-virus software may be able to tell you which particular trojan it is, but do you care? In practice, there's seldom a reason to use the software unless an institutional policy requires it.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither should you assume that you will always be safe from exploitation, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices. -
My bank card will no longer link to my billing information when it has previously worked; I'd like to know why this is happening and how to resolve it
Do you mean that it's being declined, that you are getting an error message, ... ?
If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it is a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Every time I turn the computer off or put it in sleep mode... when I come back my wallpaper is gone. I have to keep going back to my pics and getting it back.
Does anyone know why this keeps happening??Are you choosing it from one of these folders (in my screenshot) or you can also put that picture into the correct folder. The path is:
HD > Library > Desktop Pictures
If you add it to the folder manually, please restart your computer.
And yes, letting it sleep is a good idea, or else the startup disk will spin and the screen may suffer from image persistence if you leave a window or image parked in the same spot too long, so the screensave is a good idea. -
A year ago I brought a 1 TB hard drive (My Passport), I have not used it for over 4 months and now when I use the USB cord to connect it to my mac, it does not register the hard drive. Does anyone know why this is happening?
The beeps could be caused by something as simple as a loose internal wire or connection. If it is under warranty (not sure how long that is, as WD drives range from 1 to 5 years depending on the model's series - I think "my passport" drives are 3 years) you could contact WD and ask them about it.
If it is out of warranty, you could also try opening the case and check the connections - the drive may be fine, and there have been posts on TomsHardware forums of people getting the beeps, opening up the case and the drive is fine, just some wire worked loose. -
When I open Firefox 2 tabs always open. One is my homepage and the other is another page that I have bookmarked. I do not know why this happens or how to fix it.
== This happened ==
Every time Firefox opened
== first installedDo you have both those pages set as your Homepages?
[http://support.mozilla.com/en-US/kb/How+to+set+the+home+page] -
My photos are not showing up as layers in the layers panel, only as one layer, so I am not able to make changes to the layers. Does anyone know why this is happening? Am I downloading them from my camera wrong? I have watched the video and the photos don't open that way on my layers panel. Any help would be appreciated, I would like to edit out the background and turn it a different color.
barba87623950 a écrit:
My photos are not showing up as layers in the layers panel, only as one layer, so I am not able to make changes to the layers. Does anyone know why this is happening? Am I downloading them from my camera wrong? I have watched the video and the photos don't open that way on my layers panel. Any help would be appreciated, I would like to edit out the background and turn it a different color.
Photos from cameras or scans have only one layer (the 'background' layer).
You can start with that 'background' layer and duplicate it or add other layers in the editing process. For instance you can make a selection of a subject and put it on another layer; a common use is to desaturate the 'background' and to keep the color in the selected subject in your newly created layer. -
When I try ot open iTunes on my computer I get an error message stating "The iTunes Library.itl file cannot be found or created" and the program fails to open. How can I fix this issue?
Hi pgarard1,
If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Regards,
- Brenden -
How do I import my iMovie to iDVD so I can burn a DVD
I finished my iMovie HD 5.0.2 project and want to burn it to DVD 5.0.1. I know I have to go through iDVD, but it will not import when I click on "share." Apple walked me through this once, so I know it can be done, but I've brain-cramped. Please help! Thanks
Not sure why you posted in the AirPort Extreme forum regarding a question about iDVD and iMovie.
Click the links to get to the respective forums. -
Suddenly, my time capsule will not allow more than one computer to connect to the internet at a time. On the Airport Utility on the internet tab, Connection Sharing is "Off (Bridge Mode)" When I try to change it to sharing an IP address, I get two messages that the beginning and ending DHCP addresses that the DHCP addresses I've entered conflict with the WAN address of my Apple wireless device."
Any ideas?
ThanksI use a DSL to connect to the internet. The modem is a Westell C90-810030-06. Two things happened in connection with the fail. I upgraded the firmware in both my Time Capsule (connected to the DSL) and the Airport Extreme (connected to my printer--used to extend the network). I also upgraded my Colof Nook to the Android Faux Tablet version. I can't imagine that that is creating some sort of mismatch.
I have now downgraded the firmware on the Time Capsule to 7.4.1 which is what I had before. Fortunately, I found the trick to downloading the older airport utility to find the older firmware. All the older versions disappeared from my computers.
I still have the same problem. Wifi works fine. If a second device connects to the wifi, then it works fine, but the first no longer has a connection.
And my Airport Extreme is not working at all. It cannot be seen by the computer. I tried resetting it. I'm going to connect it by ethernet and downgrade the firmware on it.
I appreciate any help. This is so frustrating.
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