HT6389 How do family members in Family Sharing download a Not Shareable App for their own account?

I have downloaded an app (Uber) in the past, but my wife has not.  I set up Family Sharing with my wife.  Uber is set as a Not Shareable app, and the problem is that my wife can't download the app even when she goes to it in the app store.  It shows the iCloud icon as if she already downloaded it, even though she hasn't, and she gets an error when trying to download it.  Turning off Family Sharing also did not solve the problem (although I did not wait that long, and maybe I need to wait longer after disabling family sharing).  But there should be a better way for her to get the app than switching off family sharing.
On a separate note, I am trying to post this question here:  
HT6389: Which purchased content can I share using Family Sharing
Learn about Which purchased content can I share using Family Sharing
but the forum doesn't seem to let me do that.

Thanks for the responses.  I actually ended up turning off Family Sharing because I found this to be really annoying, and for other reasons.  I was able to download Uber for my wife from iTunes on her PC laptop with Automatic App Downloads turned on on her iPhone.
The other problem I'm having, and the reason I switched off Family Sharing, is with store credit.  I have a lot of gift card credit on my account, but when my family makes purchases, the gift card credit is not deducted first before charging my card.  Not sure if there is a way to change that but I couldn't figure it out.

Similar Messages

  • Unable to download "Not Shareable" app on their own from the App Store once Family Sharing enabled

    iOS 8.0.2 iPhone 6
    I finally decided to take advantage of Family Sharing and it has (unfortunately) created a few problems in trying to solve others.
    Apparently there are Apps deemed "Not Shareable" (see image below).
    These Apps will not appear in the Purchased list of your Shared Family member; which makes sense even though I do not understand why it is so…especially Free apps.
    However, the problem is the App Store itself is also affected by the Purchased History. This results in "Free" and "Buy" buttons of all Apps (purchased previously by your family member) being replaced with download from the cloud buttons even though you have not ever purchased the app with your Apple ID.
    You will then get the following error every time you try and download the "Not Shareable" App from the App Store directly (as an independent purchase):
    In other words, for example, the Amazon App is a free app but it is labeled "Not Shareable." Fine, I would like to buy it on it's own with a my Apple ID from the App Store (independently of whatever my family members bought). I cannot! I will get the above error every time. A work around is using a desktop and iTunes but it didn't work the first time…so keep trying. And Apple, please help/fix ASAP!

    Thanks for the responses.  I actually ended up turning off Family Sharing because I found this to be really annoying, and for other reasons.  I was able to download Uber for my wife from iTunes on her PC laptop with Automatic App Downloads turned on on her iPhone.
    The other problem I'm having, and the reason I switched off Family Sharing, is with store credit.  I have a lot of gift card credit on my account, but when my family makes purchases, the gift card credit is not deducted first before charging my card.  Not sure if there is a way to change that but I couldn't figure it out.

  • When I try to set up family sharing I get "This account is already shared by another family member. Family sharing works best if every family member uses their own account." how do I reset?  I can't find where it is being used.

    When I try to set up family sharing I get "This account is already shared by another family member. Family sharing works best if every family member uses their own account." how do I reset?  I can't find who it is being shared by.

    Hi jmeckoll1,
    It sounds as if you are trying to set up family sharing starting with an Apple ID which someone has already used to start a family group. Presumably this person is within the family group you want to share with. One solution to this issue would be to ask to join this family group. See this article -
    OS X Yosemite: Join a family
    If this is not the desired result, you will need to set up your own family group using an unused Apple ID that is in use for iCloud. See this article -
    OS X Yosemite: Set up Family Sharing
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • How dose family sharing work when one person wants to use a gift card?

    How dose family sharing work when one person wants to use a gift card?

    kokogo,
    Purchases made in the iTunes and App Stores will first attempt to use any store credit that exists on the purchaser's account. Barring sufficient credit, the family organizer's card will be used for the purchase.
    First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer's card. As the family organizer, any receipts generated by the transaction will be sent to you. Learn more about how iTunes Store purchases are billed.
    Family purchases and payments
    https://support.apple.com/en-us/HT201079
    Sincerely,
    Allen

  • Why can't we use iTunes gift cards with family sharing? After Christmas, we now have lots of account credit we can't use. Very frustrating.

    Why can't we use iTunes gift cards with family sharing? After Christmas, we now have lots of account credit we can't use. Very frustrating. There is no option found for using account credit.

    I just logged out of my daughter's account and back in, and now it works. Deducted from gift card account balance. So I hope this is resolved.

  • I would like to add family members to my existing apple id that is used for my iCloud account.  All of the family members already have existing apple ids.  Can I make these existing apple ids part of my family?

    Adding existing apple id to an iCloud family share
    I would like to add family members to my existing apple id that is used for my iCloud account.  All of the family members already have existing apple ids.  Can I make these existing apple ids part of my family?  I have tried this, but "verifying" the apple id always fails with "existing family member" or an error something to the effect "unable to do at this time, try again later."
    Thanks

    "am I still able to register another phone to the same ID?"
    Yes.
    ") that I do end up creating a new apple ID "
    This will cause complications.  i do not recommend this.

  • I am trying to set up family sharing and do not have the setup option when logged in, help!

    I am trying to set up family sharing and do not have the setup option when logged in, help!

    Hello Carney10,
    Thank you for visiting Apple Support Communities.
    When you say you do not have the setup option for Family Sharing, that seems like you log into the iCloud System Preference but the "Set Up Family" button is not there.
    Is your Mac updated to Yosemite?
    Family Sharing - Apple Support
    iOS 8 and OS X Yosemite are required to set up or join a Family Sharing group and are recommended for full functionality.
    Where in the setup are the options not available or working?
    OS X Yosemite: Set up Family Sharing
    Best regards,
    Nubz

  • How can I take 3 devices off of my email account and give them their own account. We are sharing storage and need to each have our own account.

    Everyone in my family has an iPhone or iPad and they are all on one email account. How do I take them off and give them their own accounts so I can have my storage back?

    Have them delete the iCloud account (your email address) on their devices then let them create their own iCloud account -> http://support.apple.com/kb/ht4436.  If all of you are syncing contacts and calendars on the same iCloud account, they have to re-organise those stuffs once they have their own iCloud account.  When you delete an iCloud account, it normally asks what would you do for the synced information - keep it on the iOS device or delete.  If they choose to keep the synced information (e.g. Contacts and Calendars), they have to delete those thare aren't theirs or they can start from scratch by deleting the synced information from the iOS device.  Hope this helps.  Cheers!

  • HT201269 Hi. I have shared an Apple ID with my children for some time.  As they are getting older they do not wnat me seeing all their messages, photos etc so want their own accounts.  How can they access their purchased music and apps on the new account

    Hi. I have shared an Apple ID with my children for some time.  As they are getting older they do not wnat me seeing all their messages, photos etc so want their own accounts.  How can they access their purchased music and apps on the new account please?

    Yes.
    On their iOS devices, under Settings>iTunes & App Store, they should use your Apple ID. When they log into iCloud, iMessage and Facetime, they should use their personal Apple IDs.

  • I have been sharing my iTunes account with my kids...now they are getting older and want to have their own accounts, how do I share the songs I purchased for them on my account with them on their new accounts?

    I have been sharing my iTunes account with my kids...now they are getting older and want to have their own accounts, how do I share the songs I purchased for them on my account with them on their new accounts?  Is there a way to transer from my main account their new accounts?  And can I share music from my account with them?

    You can't currently transfer content from one account to another account. As long as the tracks are on the computer's iTunes that they use/sync to, and your account is authorised on that iTunes, then they should be able to continue to use them.

  • HT5622 Should my family share one apple id or each have their own?

    Should my family share one apple id or each have their own?  I want to be in control of the id and password since my kids are 10 and 12.

    Personally I would give them their own ID each because you'll end up syncing all of your data onto their phones if you share one.
    This way you can set individual passwords for their IDs and therefore have control so that they can't go on an itunes spending spree (if that is a concern).
    As soon as you feel they can do as they please with their phones just tell them their passwords or allow them to change it. This way they can do their own thing with minimal fuss.
    I hope this helps.

  • How do I  take four pages on one page, and give them each their own page?

    How do I take four  images on one page, and put them on their own page?

    You need a unique AppleID for each iCloud account.  So grab some free gmail, hotmail, aol, yahoo or whatever email addresses to make five new AppleIDs.  Now, everybody make an iCloud account for themselves, and keep the existing shared AppleID and password just for use in the iTunes and App Stores.  You can also each use your own unique AppleIDs to make iMessage accounts and keep those separate as well.

  • How do I update my ipod touch with my  new email address for my  itunes account?

    How do I update my ipod touch with my new email address for my itunes account?  I recently changed my email address and updated it on my itunes account but now my ipod keeps asking me for the password associated with my old email address.

    I did this and I still get a error message about either the
    password or the email account is incorrect!

  • I have an Apple ID, and shared purchases with my 3 kids devices. Now they want to have their "own accounts" so when they get iTunes gift cards, they can pay for their own things. Can we share these purchases? My household is as follows:

    I have Mac Mini with Lion Server running 10.8.2 and an iPhone 4.
    Wife has iPad 2 and iPhone 4s. (We share Apps)
    Each kid (12 and under) has iPod Touch 4th Gen.
    So far all purchases made under my Apple ID/iTunes ID.
    Is there a way to let the kids have their own account- they get giftcards.... but if I buy an App they can still share it?
    so if Child 1 buys an App, or song, can we all enjoy it, but it's purchased from his 'own' account?

    @survivethestorm.
    Firstly thanks for the blog, I think it has saved me time contacting customer support?  I too am going thru the introduction of several kids devices, along with my wifes, onto the one iTunes account and on one PC computer (currently we have 3 x iPhones, 2 x iPod touches, 2 older iPods and soon to have iPad).  Syncing all devices hasn't been a problem to date as far as music, apps etc but I too have discovered the texting problem you described above, with my sent texts showing on the kids devices, and vice-versa, much to my horror!  It appears this is now only becoming a problem with the later iOS software and/or devices?
    It appears as you have described above, customer support has indicated by creating a separate Apple Account for each person, this fixes the texting problem?  Have there been any issues then with syncing apps, music etc after creating the accounts?  I currently dont use iCloud, I simply sync each device on connection via usb to the computer, and choose what is being synced to each device.  I like to control (at this point anyway) what is actually going on to the kids devices.  Do you know if there is a limit as to how many 'Apple Accounts' can share the one iTunes Library?  I realise the number of devices is unlimited to the one account, but just wondered if the number of Apple Accounts changes things?
    Once an Apple Account has been created for each person, do you then have to share your iTunes Library (Apps, Music etc) or does it do it automatically do so when they log in? 
    Also I presume you don't need credit card details for the Apple Account?  It was a long time ago I set my original one up.
    Sorry for the 'long winded' reply, just very confused and want to make sure I am doing the right thing.
    Many thanks.

  • How do I allow two account users to access pSE6 on their own accounts?

    how do I set up PSE 6 to allow two account users on one computer to access pSE6 on their own accounts?

    They can't share a catalog stored on the main hard drive, if that's what you want to do, but to just use the program separately, log in to the other user account, open PSE, and if PSE wants to register itself again, let it.

Maybe you are looking for

  • Create a new line in the xml-header structure.

    Hi, Can any one tell me how to create a new line in the xml-header structure. I am doing a IDOC-XI-HTTP scenario. Actually my mapping create this file: <b><?xml version="1.0" encoding="utf-8"?> <ORDERS05>   <IDOC BEGIN="1">     <EDI_DC40 SEGMENT="1">

  • How to dynamically sum rows?

    Hi Gurus, I am facing a problem in my report. The requirement is that I have to sum every 8th row in the report starting from 1st row upto the end of the report. For eg. I have to sum 1st,9th, 17th row and so on. The total should come after the end o

  • 5th gen iPod won't sync with iTunes

    I have recently upgraded my iTunes to version 8. Now my iPod won't mount. I get the following error when I plug in the iPod: "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes." I've restored a

  • XSLT source error

    I am using dreamweaver for a XSLT fragement transform of a remote RSS feed. This is the feed addess, http://newsrss.bbc.co.uk/rss/newsonline_world_edition/middle_east/rss.xml when I go in dreamweaver and connect it to this feed it gives and error in

  • Multiple occrance of idoc

    Folks, I have reframe my last question which was idoc splitting, how to generate multiple instance of idoc in mapping . Manish