HTML links from Full Check Accessibility report do not open the corresponding PDF links

I regularly generate full Check accessibility reports for the PDF user guides I create in MSWord. However, when I click the links in the HTML file/report generated, they are supposed to link/highlight the corresponding errors in the PDf file. Instead, I get an error message that "There was an error opening this document. Bad parameters."
How can I get the links to work so I know which section in my PDF has the error (inaccessible items).
Thanks

I understand you are creating HTML reports and then using them to find errors/view the PDFs.
Is this a new problem or have you always had problems with the links? If it's a new problem, what has changed on your system?
Can you view other PDFs in your browser?
Have you moved any of the files since you created the report -- as you may know the HTML report references a specific lcoation on your hard drive and if you moved the PDF after creating the report, it may not be able to find the file.

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HTML links from Full Check Accessibility report do not open the corresponding PDF links

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