Hyperion Essbase Excel Addin - Unable to connect

Hi,
We have added In2Hyp Essbase Ribbon.xlam addin to Excel 2010, however when the user clicks on connect, there is no response - no prompt to enter the credential.
Please share your inputs on why we are unable to connect.
Thanks.

Hi, never heard about a commercial Essbase ribbon or maybe this one I just found out : http://essbase-ribbon.com/ indeed it is a beta commercial ribbon from a welll known US consulting company (Interrel) - a company where you worked in the past or am I wrong Cameron?
^^^ Yep, that's the one. I used to be an employee there; I had/have nothing to do with the product. I wonder if there are others? The first to the market tends to have a really large advantage in market share but of course that can change.
I have Andy Pope's web page as one of my favorites and one day soon I will actually play with the ribbon editor.
BTW I hate this bloody forum as I have to signup everytime - as Firefox doesn't keep the password for it. Any tip welcomed.^^^ remember password
It looks like the key is to get FireFox to ignore OTN's js command to turn autocomplete off.
Also, the Opera browser seems to have no problem with remembering the userid and password, and that is on my smart stupid phone.
Regards,
Cameron Lackpour

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       'Turn On Retain and Turns off Suppress and double clicks
        If EssVGetSheetOption(Empty, 6) = True Or _
           EssVGetSheetOption(Empty, 7) = True Then
           Call EssVSetSheetOption(Empty, 6, False)
           Call EssVSetSheetOption(Empty, 7, False)
        End If
        If EssVGetGlobalOption(1) = True Or _
           EssVGetGlobalOption(2) = True Then
           Call EssVSetGlobalOption(1, False)
           Call EssVSetGlobalOption(2, False)
        End If
        Call EssVSetSheetOption(Empty, 11, True)
        Call EssVSetSheetOption(Empty, 21, True)
        Call EssVSetSheetOption(Empty, 22, True)
      Next
        For Each sh In HidShts
            sh.Visible = xlSheetHidden
        Next sh
    End Sub
    Sub SHRetrieveRetain()
       'Turn On Retain and Turns off Suppress and double clicks
        If EssVGetSheetOption(Empty, 6) = True Or _
           EssVGetSheetOption(Empty, 7) = True Then
           Call EssVSetSheetOption(Empty, 6, False)
           Call EssVSetSheetOption(Empty, 7, False)
        End If
        If EssVGetGlobalOption(1) = True Or _
           EssVGetGlobalOption(2) = True Then
           Call EssVSetGlobalOption(1, False)
           Call EssVSetGlobalOption(2, False)
        End If
        Call EssVSetSheetOption(Empty, 11, True)
        Call EssVSetSheetOption(Empty, 21, True)
        Call EssVSetSheetOption(Empty, 22, True)
    End Sub
    Sub SHRetrieveSuppress()
       'Turn Off Retain and Turns on Suppress
        If EssVGetSheetOption(Empty, 11) = True Or _
           EssVGetSheetOption(Empty, 21) = True Or _
           EssVGetSheetOption(Empty, 22) = True Then
           Call EssVSetSheetOption(Empty, 11, False)
           Call EssVSetSheetOption(Empty, 21, False)
           Call EssVSetSheetOption(Empty, 22, False)
        End If
        Call EssVSetSheetOption(Empty, 6, True)
        Call EssVSetSheetOption(Empty, 7, True)
    End Sub
    Sub WBRetrieveSuppress()
    Dim sh As Worksheet, HidShts As New Collection 'to handle hidden sheets
        For Each sh In ActiveWorkbook.Worksheets
            If Not sh.Visible Then
                HidShts.Add sh
                sh.Visible = xlSheetVisible
            End If
        Next sh
    For Each sh In Worksheets
        Sheets(sh.Name).Activate
       'Turn Off Retain and Turns on Suppress
        If EssVGetSheetOption(Empty, 11) = True Or _
           EssVGetSheetOption(Empty, 21) = True Or _
           EssVGetSheetOption(Empty, 22) = True Then
           Call EssVSetSheetOption(Empty, 11, False)
           Call EssVSetSheetOption(Empty, 21, False)
           Call EssVSetSheetOption(Empty, 22, False)
        End If
        Call EssVSetSheetOption(Empty, 6, True)
        Call EssVSetSheetOption(Empty, 7, True)
      Next
        For Each sh In HidShts
            sh.Visible = xlSheetHidden
        Next sh
    End Sub<font color="blue">Excel Object Code</font>
    Option Explicit
    Private Sub CommandButton1_Click()
        Call WBCreatePopUp
        MsgBox "Click on the button in the QAT to see if your menu is correct.", vbOKOnly, "Favorite Macro Menu"
    End Sub
    Private Sub CommandButton2_Click()
        Call WBCreatePopUp
        range("A1").Select
        ThisWorkbook.IsAddin = True
        ThisWorkbook.Save
    End Sub
    Private Sub CommandButton3_Click()
        ThisWorkbook.IsAddin = True
        ThisWorkbook.Saved = True
    End Sub
    Option Explicit
    Private Sub Workbook_Open()
        Call WBCreatePopUp
    End Sub
    Private Sub Workbook_BeforeClose(Cancel As Boolean)
        Call WBRemovePopUp
    End Sub

    Hi Mathieu,
    As per support matrix documentation, Essbase 7.1.3 is not supported with Excel 2007.
    You may have to upgrade to client version 7.1.6.7 which supports Excel 2007.
    Thanks,
    Raja

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